Amazon E-Commerce Manager Jobs

About Us:

We are family-owned beauty brand consisting of 2 brands ( Skin Gym & PaintLab). We have been around for 7 years now and are continuing to grow. We work with some of the world's most amazing retailers including Walmart, ASOS , Urban Outfitters ....

The role….

We are looking to hire our first Amazon ecommerce Manager. Reporting to the CEO, the Amazon eCommerce Manager will enable the brand’s continued growth through its DTC channels. As our Amazon eCommerce Manager, you'll be our in-house Amazon guru, owning the journey of boosting our online presence and sales on the platform. You'll wear multiple hats, taking full ownership of our Amazon account, regularly auditing and constantly optimizing our product pages to maximize conversions and optimize our presence on amazon. From the smallest product details to our overarching brand strategy, you'll ensure that every part of our Amazon presence is in perfect harmony with our brand.

You'll work cross-functionally with various teams to launch new products and update content on the platform. From advertising strategies to technical issues, you'll handle it all with a keen eye and proactive attitude. You will dive deep into data, tracking our performance and identifying areas of opportunity. And you’ll manage customer reviews and use them as a valuable resource to enhance the customer shopping experience.

The work you’ll own…

• Work cross-functionally with the digital advertising team, managing advertising strategy, campaign focus, targets, budgets, and monitoring advertising effectiveness
• Stay updated with Amazon policies, programs, and market trends
• Collaborate with demand planning and supply teams to maintain stock levels and ensure timely shipping, adhering to Amazon's EDI and processing requirements
• Analyze data and analytics and present concise, relevant reports to the founders on a regular basis
• Monitor and optimize product listings to ensure accurate and compelling content, images and keywords
• Proactive, quick to respond and the ability to pivot instantly
• Manage technical issues promptly and effectively to ensure optimal performance
• Nurture relationships with Amazon representatives for information and support
• Manage all aspects of the Amazon platform to grow revenue and profitability
• Monitor our performance against competitors, devising and implementing strategies to increase our market share
• Monitor site analytics to identify opportunities for growth and make data-driven recommendations to stakeholders
• Conduct regular audits of our account, product pages, and brand store to ensure compliance, optimization, and accurate representation of our products and brand strategy
• Implement effective promotional campaigns, including deals, coupons, sponsored products and advertising to drive sales growth. Coordination with the greater marketing functions is critical to ensure consistent pricing and messaging across all channels
• Oversee the process to support customers all the way through the delivery of their purchases
• Identify opportunities to increase traffic and conversions through keyword research, sales analytics, and tracking tools
• Collaborate with the CEO and Product Development team to launch new products and update product pages, A+ content, comparison tables, and brand stores
• Trend analysis and related forecasting
• Develop strategies to gather positive reviews through various channels, including on-site, post-purchase, and product packaging strategies

How we measure success …

• Advertising ROI & CAC
• Inventory Management
• Sales Growth
• Customer Satisfaction
• Product visibility
• Conversion Rate

What we are looking for …

• Strong presentation skills with the ability to deliver clear, concise information supported by data
• Exceptional ability to build effective relationships and influence people to achieve business goals
• CPG skincare or beauty industry experience preferred
• Bachelor's Degree required; MBA or M.S. preferred
• Proficient in Google Suite skills; Amazon research and analytics tools
• Comprehensive knowledge of the retailer media landscape (search and programmatic); experience with Amazon Advertising preferred
• Minimum of 5 years of progressive experience in the Amazon ecosystem - preferably working in-house where you owned the P&L for the Amazon channel of similar-sized consumer brand
• Ability to excel at multi-tasking in a fast-paced, results-oriented team environment

Other fun details …

• This role will initially report to the CEO