E-Commerce Operations Specialist Jobs

Wine Enthusiast Companies is the ultimate source of innovation and information around wine. Our mission is to facilitate delicious moments around the wine lifestyle. The company is comprised of: Wine Enthusiast Commerce (WineEnthusiast.com) the premiere online destination for wine storage products and accessories. Wine Enthusiast Media (Winemag.com) the world’s leading print publication and online destination for wine and food content, with over 25,000 wines rated and reviewed per year. WineExpress.com (WineExpress.com), a curated wine sales retail site featuring wines from around the globe. All three groups combined are a driving force in the wine/spirits industry and B to B/B to C marketplaces. Our products and content excite, satisfy, enrich, entertain, and inspire wine lovers of all levels, from novice to expert.

E-commerce Operations Specialist

Wine Enthusiast Companies is in search of a highly skilled and motivated E-commerce Operations Specialist to join our team. As a key member, you will be responsible for creating product listings, product descriptions, and product contents on the WineEnthusiast.com web site, ensuring the content is presented with quality, and most importantly, accuracy. You will work closely with the Merchandising, Marketing, Inventory, and Creative teams to ensure products are posted live on time and accurately. The candidate should have a strong working knowledge of E-Commerce best practices. Our ecommerce system is a headless implementation of WordPress and Magento, and is connected to NetSuite, so knowledge of NetSuite, Magento, & WordPress is a strong plus. HTML /CSS and Photoshop skills are a plus. This is an extremely detail-oriented position were working and troubleshooting in our 3 systems is a daily occurrence. You will learn the ins and outs of Wine Enthusiast’s ecommerce business as well as our array of wine lovers’ products!

Responsibilities include:

• Liaise closely with multiple teams to improve efficiency and customer experience. And ensure items are posted live on time and with accurate details/assets.

• Ensure all items are properly configured in both NetSuite and Magento systems.

• Create enhanced web content for products using a combination of CSS/HTML and Magento’s WYSIWIG editor.

• Manage new product uploads, category builds, product detail maintenance, and promotional activities.

• Organize and execute promotional price changes.

• Managing third party product feeds via our vendor, Feedonomics.

Qualifications:

• Proven working experience in online marketing or merchandising in a similar role.

• Tech-savvy - knowledge of digital commerce platforms with experience working in Net Suite, Magento, and WordPress.

• An understanding of e-Commerce UX, content and development projects, and intuitive knowledge of how users interact and shop in a digital environment.

• Excellent ability to analyze data and propose commercial objectives.

• Resourceful, with an ability to work in a fast-paced environment.

• Excellent communication skills.

• Extremely detail-oriented, never misses a deadline!

Location/Remote Work:

flexible scheduling, remote work available OR Ability to work from our Valhalla New York headquarters.

Benefits:

• Competitive salary

• Medical, dental and vision benefits

• Pet Insurance

• 401K match

• Employee discount to WineEnthusiast.com, WineExpress.com and WSET certification

• Onsite gym

• Optional wine tasting class participation.

• Life insurance

Wine Enthusiast Corporate Core Values:

• We are not afraid to learn from mistakes. We celebrate change, recognizing that a nimble culture attracts talent and retains the kind of employees who push the envelope and build our business for the future.
• Innovation and Open-Mindedness
• We encourage fun, discovery, adventure, and health for our teams.
• We support our employees in their best and worst times with patience and understanding, recognizing that work hours represent a substantial percentage of one’s time.
• We encourage diverse mindset that helps us better reflect the evolving wine culture.
• As a family business, we honor the importance of our employees’ home lives including a strong sense of community and family within our company as well.
• We have faith in our employees’ abilities and our leaders offer clear and consistent paths to success via education and mentorship.
• Joy and Family
• Communication and Transparency
• Empathy and Inclusion
• We believe that opinions at all levels have merit and importance.
• We value and reward those who “think outside the box” to elevate the company.
• Respect, Trust, Support, Growth
• We speak openly about our achievements and challenges, talking honestly about how each of us can grow.
• We are proud of who we are but also self-aware, constantly looking for ways to improve our business and the culture of our organization.
• We recognize that our business is not just about numbers, but also about people.