Aerospace Operations Manager Jobs

Under general supervision and reporting to the Director of Operations, the Operations Manager serves as the vital link between the Supplier / Quality Management team, TRIGO ADR's customers, and their suppliers / sub tiers to improve delivery and quality performance by management of the customer’s delivery requirements. The Operations Manager acts as a subject matter expert with comprehensive knowledge of subcontract supply chain process and execution. The Operations Manager must establish strong working relationships with TRIGO ADR's customers and identify process improvement opportunities throughout their supply chain. Applicants must have extensive Aerospace and Defense production, quality and supply chain experience with focus on root cause corrective action analysis and effective interpersonal communication skills with the ability to develop strong relationships and function as a strong organizational leader.

Responsibilities:

The essential functions include, but are not limited to the following:

• Coach, mentor and lead team for improved performance and development
• Manage and achieve financial performance goals of assigned contracts
• Streamline and implement new structures and roles that create speed, efficiency, and support rapidly shifting business demands
• Oversee team adherence to key performance objectives to ensure customer expectations are met in accordance with the Statement of Work
• Maintain current knowledge of aerospace and defense industry and dynamics to leverage new business opportunities
• Understand and drive execution to customer requirements/expectations for desired results in accordance with Statement of Work
• Preparation and delivery of Metric/Program Reviews as required
• Perform other duties as assigned.
• Develop, implement, and monitor day-to-day operational systems and processes that provide visibility into goals, progress, and obstacles for key initiatives
• Oversee and lead assigned contracts for successful execution and service delivery of operational plans
• Plan and manage operational process for maximum efficiency and productivity
• Manage customer/supplier relationships, identify opportunities, report customer feedback, and escalate risks/issues to Director
• Responsible for oversight of contract support team, workloads, and assignments
• Facilitate and manage new Customer/Supplier integration activities
• Oversee critical parts management process
• Establish and maintain effective working relationships with assigned customers with a focus at customer leadership level
• Conduct new candidate interviews and provide hiring recommendations
• Analyze current operational processes and performance, recommend / implement solutions for improvement as necessary
• Monitor workloads to optimize team efficiency, maximize contract revenue and gross margin
• Identify and implement internal continuous improvement/lean opportunities
• Regularly communicate and interface with customer leadership and key stakeholders
• Collaborate with TRIGO ADR senior leadership in the development of operational performance goals and long-term plans

Knowledge of:

• Aerospace and Defense Supply Chain Operations / Manufacturing / Quality processes; industry compliance requirements
• PMI principles and tools
• Change management principles and performance evaluation processes; Lean principles, Six Sigma
• ERP/MRP Systems
• FAR, DFAR, (Federal Acquisition Regulation / Defense Federal Acquisition Regulation) requirements and clauses. ITAR compliance
• Product Development/Production life cycle (NPI)
• Root Cause Analysis and Corrective Action methodology; Risk Management

Skills:

• Initiative, problem-solving and decision-making skills
• Flexible and adaptable to meeting the evolving needs of a high-growth and fast paced organization
• Excellent communication and presentation skills with the ability to develop clear and detailed plans
• Demonstrated leadership of cross-functional teams; competency development of team members/direct reports
• Strong proficiency with Microsoft Office Products (Excel, Word, PowerPoint, Project, Power BI)
• Analytical skills and professional judgment
• Professionalism, integrity, and exceptional attention to detail
• Financial acumen
• Effective communication, interpersonal and relationship building skills
• Background in project management methodology

Ability to:

• Maintain confidentiality of company documents and information
• Manage multiple activities and projects, strong presentation skills
• Manage workflow and relationships
• Travel 50%+; limited international travel
• Identify and resolve issues at the production level
• Establish and maintain effective working relationships
• Work in a matrix organization
• Follow through with work assignments and show dedication to producing work of the highest quality
• Prioritize and escalate matters to leadership as appropriate
• Communicate at the shop floor level up to the VP, C- suite level
• Work independently and interface with cross-functional disciplines; using excellent people skills to drive tasks to completion
• Supervise, direct, and motivate others
• Self-management; be self-directed in a production working environment

Supervision Received:

• The work is performed under general supervision from the Director of Operations

Supervision Exercised:

• Delivery Assurance Specialist / Supplier Quality Engineering team(s) as required.

Education and Experience:

• Bachelor’s degree in supply chain management, production control, procurement, business, quality management, engineering or related field
• Experience working on process improvement teams
• Direct subcontracting acquisition experience with Aerospace or Defense customers and/or suppliers with experience in negotiating price and terms & conditions
• Any combination of education and experience may be considered.
• Experience in procurement of complex assemblies and build-to-specification items
• Demonstrated experience leading contract financial performance
• Experience in Subcontracts, Contracts and/or Government Contracts, Supply Chain, Quality, Procurement or Supplier Management
• Experience leading teams in matrix environment
• 10 years of prior relevant experience in Aerospace or Defense production, quality and supply chain

Licenses, Certificates & Other Requirements:

• Six Sigma / LEAN certification or equivalent
• Pass pre-hire background check including criminal, DMV and credit screening
• Fluent English – reading and writing is required
• US citizenship for US based positions
• Pass Pre-hire Drug Screening

Benefits:

• 11 paid holidays
• 6 days paid sick time
• 12 days paid vacation first year, increasing with service years
• 401k with match
• Healthcare insurance available: Medical, dental, vision, STD, LTD, critical illness, life insurance for self and dependents

Pay Range:

$75,000 - $125,000 Please note that the salary information is a general guideline only. SMS/Trigo considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

Company Overview

TRIGO ADR Americas is the leader in the Aerospace & Defense Industry providing global Supplier Delivery Assurance, Supplier Development and Quality Management Services. Trigo provides a fully integrated service solution to optimize Supplier performance through an embedded “boots on the ground” business model to drive systemic changes that enhance Supplier Quality and Supplier Delivery performance. We work as an extension of our Customers to build and maintain supplier and customer collaboration to ensure improved results and provide visibility throughout the supply chain. Trigo’s team of dedicated Delivery Assurance Specialists, Supplier Development Specialists, Supplier Quality Engineers and Program Managers support hundreds of Customers and are deployed to thousands of Suppliers worldwide focused on achieving On-Time and On-Quality Delivery results.

TRIGO ADR Americas is an Equal Opportunity Employer, including disabled and veterans, and may require US Citizenship for employment on certain defense contracts subject to ITAR restrictions. All qualified candidates will receive consideration. Except where otherwise provided by law, selection will be made without regard to, and there will be no discrimination because of race, religion, color, national origin, sex, political affiliations, marital status, non-disqualifying physical or mental disability, age, sexual orientation, gender identity, genetic information, membership or non-membership in an employee organization, or on the basis of personal favoritism or other non-merit factors.

Powered by JazzHR

V5mMXZavZy