Administrative Coordinator Jobs

Title: Administrative Coordinator

Work Location: Detroit, MI 48243

Duration: 5 Months

Job Type: Contract

Work Type: Remote

Dept: Administrative Coordinator

Pay Rate: $35-$35/hr

Overview:

TekWissen Group is a workforce management provider throughout the USA and many other countries in the world. Our client is a health insurance company. It offers different types of health care coverage plans that include individual and family, dental and vision, plans for employers, etc.

Engagement Description

• Additionally, conduct special assignments as requested and analyze membership reports, resolving external customer membership issues.
• Provide customer service to external Agent and Group customers, primarily via inbound phone queue, with the web-based enrollment and billing tools that Automated Group Reporting supports.

Top 3 Required Skills/Experience

• Demonstrated skills including organizational (ability to prioritize multiple assignments), analytical (attention to detail) and interpersonal (written and oral, including internal and external contacts) are required.
• Demonstrated flexibility, self-discipline and ability to work independently, as well as within a group is required.
• Ability to perform as a self-starter, with motivation to consistently produce high quality results is required.

Required Skills/Experience – The rest of the required skills/experience. Include:

• Proficiency with Microsoft Word and Excel.
• Strong creative problem-solving skills are required.
• Microsoft Teams experience is a plus.
• Ability to make decisions within scope of responsibility where operational guidelines/procedures are non-existent.

Preferred Skills/Experience – Optional but preferred skills/experience. Include:

• Minimum of 1-3 years of Healthcare payer (membership & billing specific) experience preferred.
• Working knowledge of Client operating systems/applications considered a plus (MetaVance (MTV), Client ISIM/Secured Services, eMVP and eBilling).

Education/Certifications – Include:

• High school diploma or GED. Two years college preferred.

TekWissen® Group is an equal opportunity employer supporting workforce diversity.