Administrative Assistant Jobs

Renuity Garage Systems, a new business unit and product offering of one of the fastest growing home improvement companies in the United States, is hiring an Administrative Assistant in Charlotte, NC, to assist with day-to-day office operations.

The Administrative Assistant will organize and coordinate office administration and procedures, in order to ensure organizational effectiveness, efficiency, and safety. The Administration assistant is responsible to assist the office manager in various tasks that include developing intra-office communication protocols, streamlining administrative procedures, inventory control, scheduling, and task delegation.

A successful administration assistant is an energetic professional who doesn't mind wearing multiple hats. Experienced in handling a wide range of administrative duties and executive support-related tasks and able to work independently with little supervision. Well organized, flexible, and enjoys the administrative challenges of supporting a business with diverse and evolving needs.

What We Offer

• Collaborative environment, growth opportunites
• Competitive base salary commensurate on experience
• Paid holidays, paid time-off and birthday PTO
• 401(k) with match
• Health, dental, vision, life and supplemental insurance options

What You'll Do

• Check sales contracts/orders to ensure that all data is entered correctly.
• Upload all contract documentation (if applicable) and photos into Lead Perfection
• Update customer records to Lead Perfection
• Facilities management
• Provide administrative support to Division management and/or other Division employees
• Handles the day-to-day customer service
• Maintenance Scheduling
• Coordinate production schedule and work with operation & sales team to more jobs up or out when necessary
• Serve as the point person for office manager duties including
• Communicate with customers (both in writing and telephonically) throughout the lifecycle of the project, regarding the status of the project
• Communicate with customers and/or sales consultant and/or Sales Manager/Director of Sales to resolve any queries or obtain any information that is missing in the order, such as documentation, size or color
• Lead Perfection Management – Update milestones & notes
• Ordering Supplies
• Create job folders for the individual projects (install booklet / customer packet)
• Handle Customer Service issues when applicable

What You'll Bring

• High School Diploma or equivalent, Associates Degree or Bachelor’s Degree preferred
• Strong working knowledge of Microsoft Office
• Ability to interpret a variety of instructions furnished in written, oral, or schedule form
• Business Acumen - Aligns work with Company’s strategic goals
• Ability to respond to common inquiries and complaints from customers
• Ability to present information and speak effectively before managers, customers and employees of organization
• Excellent verbal communication skills
• Communication - Exhibits excellent listening and verbal communications skills
• Demonstrates patience with reluctant or frustrated customers
• People Skills - Ability to effectively corroborate with others to accomplish the job
• Analytical - Must be able to analyze facts and statistics to develop and track performance
• 1+ Years of Scheduling or Customer Service experience preferred
• Above average reading and writing skills
• Solid organizational skills including attention to detail and multitasking skills
• Outgoing and Energetic Personality
• Customer Service - Responds promptly to prospective customers’ requests for assistance and service

Working at Renuity

“It’s a lifestyle”, our employees say. It means working in an environment of collaboration, respect, diversity, shared values and a passion for growth. That’s why Titan Holdings, our Parent Company, was recently featured in the Financial Times 2021 list of Americas’ Fastest Growing Companies. Whether you work in the field, a distribution center, a division location, or at the Coral Gables, Florida “Home Base” location, you work with team members who embrace a collaborative spirit to propel all Renuity Divisions to achieve faster growth, greater profitability, and become THE most trusted name in home improvement.

We, at Renuity strive to instill and maintain these core values, by being

Collaborative – We get farther, together. We pride ourselves on having the most talented people in our industry, and we expand what is possible through cohesive teamwork

Innovative – We challenge industry norms and take intelligent risks to discover better ways to serve our customers

Principled – We do the right thing – no matter what. We go to great lengths to ensure our customers, employees and partners have a world-class experience and are treated fairly

Enthusiastic – We love what we do and the bonds we create with the people around us. Our passion positively influences our customers, colleagues, and partners

Value-Driven – We have an unrelenting focus on creating value for our stakeholders. We reward performance that increases the value of our company, and we live a culture where everyone thinks and acts like an owner

We hope this information is helpful to you in making the right decision when choosing your next employer!

Renuity, LLC provides the following inclusive hiring information We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

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