Administrative Assistant/Office Manager

The Administrative Assistant/Office Manager is responsible for all administrative aspects of the organization.

The individual in this role continually looks for ways to streamline office workflow, works with the Owner to implement new processes, and oversees the day-to-day operations of the location. Responsibilities also include fleet maintenance (maintaining vehicle files, ensuring plates/registration are current, etc), bank deposits, follow-up on past-due accounts, answering and routing incoming calls, creating support tickets, assisting with payroll, and calendar management for team members.

Other duties include dispatching technicians to appropriate jobs, maintaining the Human Resources portal, printing completed invoices for owner approval then emailing approved invoices to clients, assisting with email setup for clients, maintaining office supply inventory, and general office duties. Familiarity with Forms 1099 and 595 a plus.

This organization also does esports events several times annually, so the ideal candidate will be available to work into the evenings and some weekends for these events, be able to coordinate event volunteers and be comfortable at events with crowds.

Requirements

Five or more years of administrative experience, typing 55 wpm, outstanding customer service and organizational skills, valid NC drivers license required. One to two years of IT-related experience, familiarity with HTML and VoIP and ability to work remotely if needed are a plus. Must be available to work occasional overtime into the evenings and on weekends prior to esports events.

The successful candidate will have experience using QuickBooks Online, Microsoft Office programs (specifically Word and Excel), be familiar with working in a Windows environment and be comfortable doing collections on past-due accounts.

Benefits

Health insurance, vacation and sick time.