Accounts Receivable Specialist Jobs

Summary / Position Purpose:

The Accounts Receivable specialist is responsible for the incoming payment transactions and the collection of the outstanding accounts receivable for our customers. This position handles customer service issues by interacting with the customers and internal department teams to manage the accounts receivable processes. Acts as a point of contact for our customers, maintaining a positive image and providing customer-obsessed service.

Essential Duties, Functions and/or Responsibilities:

• Manage PayPal disputes & contact customers with past due invoices
• Investigate and resolve any irregularities or inquires on customer accounts
• Process reauthorizations for credit cards
• Issue refunds and process RMAs into MAS
• Prepare, post, verify and record customer payments and transactions
• In the preparation of bad debt reserves, as well as returns, allowances & accruals.
• Process accounts and incoming payments in compliance with financial policies
• Perform account reconciliations & create reports using Excel
• Mail invoices to customers
• Review and approve sales tax exempt certificates
• Work on additional tasks and projects assigned by Accounts Receivable Coordinator

Education and/or Work Experience Requirements:

• 1 year accounts receivable and general accounting procedures experience required
• Strong problem-solving and research skills, ability to multi-task
• Customer service experience required, excellent verbal and written communication
• Strong organizational skills and ability to meet deadlines and prioritize responsibilities
• Minimum High School Diploma or GED equivalent required
• Excellent computer skills using Excel proficient, Word, email, Infor CSD a plus
• Experience working in a fast-paced, team environment, and positive attitude
• Prior experience working with Excel spreadsheets, internet applications and various systems
• Associates/Bachelor’s degree a plus, but not required

Physical Requirements:

• Ability to safely and successfully perform the essential job functions consistent with the ADA, FMLA and other federal, state and local standards, including meeting qualitative and/or quantitative productivity standards.
• Prolonged periods of sitting at a desk and working on a computer.
• Ability to maintain regular, punctual attendance consistent with the ADA, FMLA and other federal, state and local standards.

TestEquity provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

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