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Accounts Receivable Specialist Jobs

Company

CompuGroup Medical
Address , Austin
Employment type FULL_TIME
Salary
Expires 2023-12-13
Posted at 8 months ago
Job Description
Create the future of e-health together with us by becoming an Accounts Receivable Specialist
At CompuGroup Medical we have the mission of building ground-breaking solutions for digital healthcare. Our vision is revolutionizing how healthcare professionals produce, access, and utilize information and thus enabling them to focus on the core value of their work: patient outcomes.
Your Contribution:
  • Communicate with Management when escalated cases need further action.
  • Make outbound collection calls and send emails on an assigned portfolio in a professional manner while establishing and improving customer relations.
  • Provide timely follow-up and tracking on approved payment arrangements.
  • Work with internal AR support team to ensure cash is posted correctly per the customer direction and any unapplied cash is identified and posted timely.
  • Handle escalations from back office support teams to resolve customer issues timely and efficiently.
  • Identify issues attributing to account delinquency and escalate to manager as needed.
  • Review and monitor assigned accounts and all applicable collection reports.
  • Manage a portfolio of customer accounts to ensure timely payment of invoices and management of credit balances.
  • Maintain up to date notes regarding payment status to ensure strong documentation/communication.
  • Resolve complex client billing problems and reconcile AR delinquency, applying good customer service and working in a timely manner with other departments as necessary.
Your Qualification:
  • Strong problem solving, and analytical skills required.
  • Experience with NetSuite and Salesforce is preferred but not required.
  • Ability to prioritize, meet deadlines and resolve complex problems with minimal guidance.
  • Minimum 5 years’ experience in Accounts Receivables or Collections
  • Ability to work independently and to adapt to a fast-changing environment.
  • Bachelor’s Degree preferred or equivalent work experience.
  • Strong written and verbal communications required.
  • Proficiency in Microsoft Office including Excel, Word, and Outlook.
  • Creative, self-disciplined, and capable of identifying and completing critical tasks independently and with a sense of urgency.

What you can expect from us:
  • Purpose: Become part of an important missions. At the interface between healthcare and digitization we create the future of e-health.
  • Career Opportunities: We are offering a variety of internal career opportunities and numerous long-term perspectives.
  • All-round benefits package: Medical, Dental and Vision as well as 401k with employer matching. Personal Time Off to promote work life balance.
  • Security: We offer a secure workplace in a crisis-proof market.
  • Communities: At CGM the people and diversity are in the center of our attention.
  • Work environment: Modern workplaces, flexible working hours, hybrid work options and much more
Convinced? Submit your application now! Please make sure to include your salary expectations as well as your earliest possible hire date.

We create the future of e-health.
Become part of a significant mission.
Remote positions are intended to be filled outside of the state of California, Colorado and New Jersey