Account Supervisor (Standing) Jobs

Seer Interactive is a digital marketing consultancy that harnesses compassion, data, and technology to make a mark on our communities - our coworkers, our clients, our industry, and our neighbors. We believe in relentlessly pursuing (and sharing) the truth – bringing together millions of data points from quantitative and qualitative sources to base our decisions on. Our purpose is to unlock potential for our communities mentioned above. Our vision is a world where it’s easy to do the right thing throughout those communities. If you’re ready to uplift others, challenge your ego, commit to the truth, and be better than yesterday – keep reading.

Seer is a remote first agency with team members working across the country. If an office environment is more your style, this position can also sit in Philadelphia or San Diego.

• PLEASE NOTE** Due to our cyclical hiring needs, this standing role will remain posted if we don't have an active need because we know that one will come through soon. If you are not looking for an immediate change, please submit your application now as we'd love to learn more about you. As soon as a position opens, we will reach out to you to continue the interview process if you're still available and interested, and your skills and experience align with what we're looking for. We can assure you that we are reviewing applications, but won't be able to reach out until an active need becomes available. We'd love for you to stay in touch with us by signing up for our newsletter to receive the latest updates about our careers

What about you? You’re equal parts leader and team player with a strong passion for digital marketing. Your ability to bridge the gap between enterprise-level clients and multi-disciplinary agency teams drives your success both internally and externally. Clients love you for your dedication to understanding the inner workings of their business and the challenges they face, then leveraging this info to shape strategy. Internal teams rave about your ability to help translate client goals into actionable SEO, PPC, and Analytics opportunities-- getting everyone rallied around the same holistic, data-driven strategy.

Your intellectual curiosity and results-driven nature ripples across every team you touch. You’re a builder, known for leaving a mark on both client accounts and the overarching client services function you support. Apply and watch your experience skyrocket 🚀

Your Compensation And Benefits Will Look Like...

• Benefits that support your whole self
• Profit Sharing
• $75,000-$102,000/annually. Your final offered compensation will be determined by your skills and experience
• Evaluation of comp at least once a year

Snippets of our highlighted benefits: (not comprehensive)

• 100% paid parental leave to support your growing family with phased return
• 401k at 60 days, Company Matching at year 1 along with 100% vested with a generous match and company funded financial advisor available day 1
• Recharge week: 1 week PTO before starting
• If you enroll in our medical plan, a medical HRA to support your individual / family deductible
• Joining us 100% remotely? You’ll receive a $400 Remote Office setup stipend to set up your workspace
• Flexible working schedule with core business hours in your timezone
• 13 paid company holidays, including Employee Appreciation Days & Mental Health Days
• Company funded Mental Health support via Ginger
• Unlimited PTO with a 3 week minimum/year requirement and Flexible Fridays
• All Access HRA annual allowance to support your health & wellness
• Elected Medical, Dental & Vision benefits effective your first day with employer funded employee premiums, HRA and Dental
• Reduced Holiday Hours from Christmas through New Year’s for the whole team to unplug and recharge

Here are some highlights of what you’ll be doing…

• You’ll develop deep expertise in the client’s business and industry, bubbling up relevant insights, challenges, and opportunities that deepen our client partnership
• You’ll be responsible for client retention, portfolio revenue growth targets, and account profitability
• You’ll lead internal teams of 6-10+ ensuring seamless integration and communication both internally and in our client presentation
• You’ll develop deep knowledge and understanding of the digital channels that support your client’s business, hopping into data visualization dashboards to unpack strategy and ensure our recommendations are rooted in data
• You may also support a larger complex client account, growing your consulting experience even further with the guidance and mentorship of Client Engagement leadership
• You’ll work with multi-disciplinary teams (100% digital) across SEO, PPC, Paid Social, Analytics, and Creative-- ensuring all channels are highly integrated and closely aligned to overarching client goals
• You know successful marketing campaigns require integrating data, and you aren't afraid to roll up your sleeves with our data team to architect a solution
• You’ll manage 4-6 mid-size enterprise accounts, getting deeply ingrained with their business goals and helping to craft Seer’s overarching holistic strategy for tackling them

The skills you’ll bring to the table…

• You are comfortable operating in the "grey area," taking the initiative when needed and knowing how to manage up to secure the resources you require
• You excel at communicating effectively with internal Seer stakeholders, using a concise, action-oriented approach and managing up when required
• You have a strong background in account management and client services, particularly in the digital marketing industry. You've successfully juggled multiple clients and are adept at collaborating in a cross-functional capacity
• As a results-driven professional, you are eager to help both your clients and the agency succeed. Well-defined goals inspire you, and your innovative spirit will drive others around you
• Your exceptional organizational skills ensure that projects stay on track, and other team members have the tools they need to succeed
• You take client retention, efficiency, and revenue growth seriously. Backed by strong performance metrics, you are energized by being held responsible for these KPIs
• Leveraging your experience in managing client accounts end-to-end and your understanding of your clients' marketing tech stack, you are primed to develop innovative solutions that perfectly align with your clients' objectives
• You have a knack for simplifying complex concepts and commanding a room. You're at ease presenting and engaging with everyone, from your day-to-day contacts to C-level executives
• Building relationships is your forte, whether it's within the company or externally. You use your skills to establish trust and rapport with internal teams and client POCs

Success After 90 Days Looks Like…

• Starting to build rapport and trusting relationships with clients and Seer teammates
• Fully onboarded to your book of business, including understanding your client’s business and goals
• Beginning to bring new ways of thinking to the table to problem solve and innovate

Your most important qualities to be successful at Seer…

• Authentic
• Innovative
• Data Driven
• People Centric
• Humble
• Truth Seeker

You'll go the extra mile with these Bonus Points...

• You have proven case studies for client retention or growth based upon successful client goal performance
• You’ve spent some time in an SEO, Paid Media, and/or Data Insights practitioner role

Not ready to apply but want to keep in touch? Stay connected via our monthly Career Update newsletter! We'll share curated content on Seer, open roles, industry insights, career advice, events you don't want to miss, and more (so you never miss a beat).

Sometimes the best opportunities are hidden by self-doubt. We disqualify ourselves before we have the opportunity to be considered. Regardless of where you came from, how you identify, or the path that led you here-- you are welcome. If you read this job description with a belly full of excitement, we’re just as excited about you. You have to apply though :)