Advertising Account Coordinator Jobs

Description
The Account Coordinator (AC) serves as a client advocate and proactive, strategic resource for the Account Executive during the pre-sale and post-sale process. The Account Coordinator is a vital part of the team from customer onboarding to monthly reporting and campaign renewal. The right candidate is skilled at being organized, working with the customer to gather needed information, and meeting deadlines. The Account Coordinator reports to an Account Coordinator Manager
Essential Duties/Responsibilities

• Work with the creative team to implement customer strategies
• Updates Media Map as needed
• Assists with cancellations and budget shifts with all teams (OMT, Performance, CSS)
• Submits research and inventory requests
• Be a positive, proactive resource for the Account Executive (AE) and Client Success Strategist (CSS) throughout the life of the print and digital advertising campaigns
• Assist in onboarding new clients and launching campaigns
• Work with CSS and Performance team to launch and monitor digital advertising campaigns
• Be a true client advocate at every step of the process with clear and consistent written and verbal communication
• Coordinate with internal workgroups to solve problems
• Work with team to identify upsells and growth opportunities
• Manage campaign performance and customer expectations
• Assist CSS with Content approval for Social Media Management, SEO and websites
• Order Entry for print and digital in Adpoint
• Assist with billing or other order account management responsibilities
• Be the primary point of contact for the client and internal resources on all assigned accounts. This includes:
• Coordinate payment with OMT team
• Gather creative or other campaign assets as needed
• Review campaign results and make positive changes as needed
• Assist CSS in reporting and building report templates monthly

Required Knowledge, Skills And Abilities

• Strong written, verbal and presentation skills
• Ability to learn and adapt new technologies
• Ability to work a flex schedule
• Must be able to work remotely while contributing to a team environment
• Analytical skills and attention to detail
• Ability to interact professionally, build relationships, and develop sources with a diverse array of people.
• Excellent interpersonal, problem-solving, and team player skills. Excellent communication and active listening skills.
• Computer proficiency (Google Suite of Products, Order Management Systems and others)
• Ability to work well with a professional and courteous demeanor with a variety of vendors, strategic partners, staff at all levels, and customers.
• Ability to have productive and positive customer interactions in person, on the phone or via email
• Regular and reliable attendance

Digital Marketing And Software Skills Needed

• Experience with a variety of digital marketing tactics including social, SEO, SEM, display and programmatic
• Google AdWords and Google Analytics certified
• Experience working with 3rd party vendors to fulfill customer campaigns
• Experience with project management software, and Google suite of products.
• Advanced knowledge of campaign tracking strategy including placement of pixels and other measurement software
• Experience implementing campaigns using Google Tag Manager and Google Analytics
• Excellent analytical, quantitative reasoning, problem-solving, creativity and strategic skills

Education And Experience
Bachelor's degree (B.A.) from a four-year college or university, or the equivalent education, experience, skills, and knowledge needed to do the job.
Two years related digital marketing experience and/or training or equivalent combination of education and experience preferred.
Desired qualifications: Include work experience desired, years of experience in the field or incomparable fields; educational requirements and/or certifications and licenses; computer skills; and desired work traits (ability to work independently, etc.).
About McClatchy
Our impact is growing every day. 30 growing markets. Over 65 million monthly readers. 56 Pulitzer Prizes. A strong portfolio of dynamic partnerships and smart investments. Our award-winning journalism, digital reach, and commitment to innovative growth have never been stronger.
As a member of the McClatchy family, you are part of a flexible, empowering, and exciting culture dedicated to creating a work/life balance and consistent opportunities for growth—a place where you have a voice and the ability to impact our future. It’s an exciting time to be here. Our company is experiencing the most transformative period in its history. We’re growing rapidly in the digital space and delivering award-winning journalism in innovative ways.
McClatchy strives to be an employer of choice, and our benefits package is made with this goal in mind. With a focus on well-being and daily life, our package options include healthcare coverage for employees and their families, financial protection from expected and unexpected expenses, multiple no-cost wellness resources and even coverage for four-legged friends.
Our overall benefits package also includes a 401(k) with employer match, competitive paid time off and corporate holidays, and a variety of mental health benefits. For more information on McClatchy's benefit plan, please visit McClatchyLivewell.com.
McClatchy is committed to providing equal employment opportunity (EEO) for all applicants and employees. McClatchy considers all candidates without regard to basis of race, color, religion, sex, national origin, age, marital status, sexual orientation, ancestry, medical condition, family care status, pregnancy or physical disability (except where physical fitness is a valid occupational qualification), or any other basis protected by state and federal laws.