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Account Executive, Mid Market - Slack
Company | Salesforce |
Address | San Francisco, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | IT Services and IT Consulting,Software Development,Technology, Information and Internet |
Expires | 2023-08-07 |
Posted at | 10 months ago |
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
- Get into territory and conduct onsite meetings with key customers
- Communicate and organize/advance issues appropriately including: billing, legal, security, and technical inquiries
- Build relationships with senior executives and decision makers within companies
- Educate customers on the value of Slack in a consultative way
- Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas of the product
- Collaborate with internal teammates to ensure customer success with special emphasis on signup, upgrade, and renewal
- Drive revenue growth through proactive outreach to new and existing customers
- Provide recommendations based on a customer’s business needs and Slack usage patterns
- 3+ years of direct, closing experience within the Mid-Market company space
- Experience selling complex software solutions to both Line of Business and IT
- Degree or equivalent relevant experience required. Experience will be evaluated based on the core proficiencies for the role (e.g. extracurricular leadership roles, military experience, volunteer roles, work experience, etc.)
- You are flexible, adaptive, and resilient
- You have a consistent track record of identifying customer needs and successfully implementing solutions
- You are competitive and driven to achieve goals - you meet and exceed your number
- You take an active interest in opportunities to increase customer satisfaction and deepen customer relationships
- You are eloquent and poised with a clear and concise spoken and written communication style
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