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Account Manager - Mid-Market
Company | Plaid |
Address | San Francisco, CA, United States |
Employment type | FULL_TIME |
Salary | |
Category | Software Development,Technology, Information and Internet,Financial Services |
Expires | 2023-07-27 |
Posted at | 10 months ago |
At Plaid, our mission is to unlock financial freedom for everyone. There has never been a better time than now to start building the future of fintech with us. Plaid powers the tools millions of people rely on to live a healthier financial life. We work with thousands of companies like Venmo, SoFi, and Betterment, several of the Fortune 500, and many of the largest banks to make it easy for people to connect their financial accounts to the apps and services they want to use. Plaid’s network covers 12,000 financial institutions across the US, Canada, UK and Europe. Founded in 2013, the company is headquartered in San Francisco with offices in New York, Washington D.C., London and Amsterdam.
- Solve complex customer challenges through creative problem solving by working cross-functionally with Sales, Risk, Legal, Finance, Commercial, Marketing, and Business Operations.
- Own revenue targets, which includes identifying and closing new upsell opportunities and leading commercial negotiations for contract renewals.
- Help customers integrate and launch on Plaid.
- Own the overall relationship with your portfolio of customers in our fastest growing customer segment.
- Build relationships with the C-Suite and Product teams to retain and grow revenue.
- Ability to work with all types of people and build long-lasting relationships.
- Excitement to work in a high-growth, ever-changing environment and to help build processes and tools as needed.
- Customer empathy and deep desire to see customers succeed.
- Demonstrated relationship management and sales experience.
- Desire to get technical and the ability to learn the ins and outs of Plaid's APIs.
- Interest in financial services and technical products; a high degree of intellectual curiosity.
- 6+ years of quota carrying software or technology account management experience.
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