Account Executive, Mid Market, Consumer Business Services - Slack

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Job Category

Sales

Job Details

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good– you’ve come to the right place.

We are looking for an Account Executive to join our Sales team and focus on our Mid Market customers. This segment represents a huge opportunity for Slack, and we want someone who is eager to do the best work of their lives while supporting others in doing the same.

You will be responsible for driving the sales process with prospective customers as well as the expansion of existing accounts. You will work closely with our customers to understand their business objectives and act as their trusted guide for using Slack most effectively. You;ll also work with cross-functional teams to help align our product roadmap and marketing materials with customer feedback. If you enjoy working with customers from a variety of industries in a rapidly changing environment, come and join us!

What You Will Be Doing

• Collaborate with internal teammates to ensure customer success with special emphasis on signup, upgrade, and renewal
• Drive revenue growth through proactive outreach to new and existing customers
• Build links with senior executives and decision makers across all departments within a company
• Educate customers on the value of Slack in a consultative way
• Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas of the product
• Provide recommendations based on a customer;s business needs and Slack usage patterns
• Communicate and organize/advance issues appropriately including: billing, legal, security, and technical inquiries
• Get into territory and conduct onsite meetings with key customers

What You Should Have

• You are bold and driven to achieve goals - you meet and exceed your number
• 3+ years of direct, closing experience within the Mid-Market company space
• You are eloquent and poised with a clear and concise spoken and written communication style
• You are flexible, adaptive, and resilient
• You have a consistent track record of identifying customer needs and successfully implementing solutions
• Preferably you have an undergraduate degree
• Experience selling sophisticated software solutions to both Line of Business and IT
• You take an active interest in opportunities to increase customer satisfaction and deepen customer relationships

Slack is the collaboration hub of choice for companies of all sizes, all across the world. By using Slack, they ensure that the right people are always in the loop, that key information is always at their fingertips, and new team members can get up to speed easily. With Slack, teams are better connected.

Ensuring a diverse and inclusive workplace where we learn from each other is core to Slack's values. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a cheerful and supportive place to work.

Accommodations

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Posting Statement

At Salesforce we believe that the business of business is to improve the state of our world. Each of us has a responsibility to drive Equality in our communities and workplaces. We are committed to creating a workforce that reflects society through inclusive programs and initiatives such as equal pay, employee resource groups, inclusive benefits, and more. Learn more about Equality at Salesforce and explore our benefits.

Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.

Salesforce welcomes all.

More details about our company benefits can be found at the following link: https://www.getsalesforcebenefits.com/

Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For New York-based roles, the base salary hiring range for this position is $81,700 to $109,300.

For California-based roles, the base salary hiring range for this position is $81,700 to $109,300.

Compensation offered will be determined by factors such as location, level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, benefits. More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.