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Technical Help Desk Specialist Jobs

Help Desk Specialist Jobs
By Soho Square Solutions At Boston, MA, United States
1. Manage Help Desk requests.
9. Excellent investigative and problem solving abilities.
2. 1 year of technical experience supporting hardware and software in multi-user networked environment.
4. Strong knowledge of Microsoft Office client applications
5. Strong communication skills are required.
2. Provide frontline computer trouble shooting / problem resolution.
Help Desk Specialist Jobs
By Thinc Forward At West Chester, PA, United States
Active Directory Management (User creation, password changes, group assignment) (2+ Years)
Office 365 Administration (User creation, password changes, Licensing management) (2+ Years)
Associate Degree/Bachelor's Degree and/or related certification preferred
1-3 years' experience in MSP environment preferred
Must effectively manage time to make certain customer incidents are properly responded to in a timely manner
Ability to utilize remote tools such as remote assistance and TeamViewer
Help Desk Specialist // Nyc
By Motion Recruitment At New York, NY, United States
1+ year(s) of experience in IT Support
Experience configuring and setting up iPhones
Any experience with MacOS is a plus
Help Desk Specialist (Remote)
By Stratera Technologies At Alexandria, VA, United States

This is a remote position. Where you’ll be working – Federal Agency - remotely Our company is looking for a Help Desk Specialist to join our team in Monterey, CA. This position will be supporting a ...

Help Desk Specialist Jobs
By IronArch Technology At Riverdale, ND, United States
AA/AS degree from an accredited college in a related discipline, or equivalent experience/combined education
4+ years of professional, applicable experience
Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications)
Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment
Experience installing and configuring firmware, and CAC authentication software on printer devices
Experience supporting Windows 10, and MS Office 2013
Help Desk Specialist Jobs
By IronArch Technology At Mobile, AL, United States
AA/AS degree from an accredited college in a related discipline, or equivalent experience/combined education
4+ years of professional, applicable experience
Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications)
Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment
Experience installing and configuring firmware, and CAC authentication software on printer devices
Experience supporting Windows 10, and MS Office 2013
Help Desk Specialist Jobs
By IronArch Technology At Little Rock, AR, United States
AA/AS degree from an accredited college in a related discipline, or equivalent experience/combined education
4+ years of professional, applicable experience
Current DoD 8570 IA Baseline Certification, IAT Level I (examples: A+ CE, Network+ CE, SSCP, CCNA-Security certifications)
Must obtain appropriate DoD 8570 IA Computing Environment Certification within 6 months of employment
Experience installing and configuring firmware, and CAC authentication software on printer devices
Experience supporting Windows 10, and MS Office 2013
Technical Support Help Desk
By Collabera Inc.H At Addison, TX, United States
Verbal and written communication skills, attention to detail, and time management skills
Prior experience providing remote technical support and services.
Master AxiaMed’s product capabilities and serve as a subject matter expert for our clients and partners.
2+ years of technical customer support experience, preferably in a high-tech SaaS industry.
Fanatical commitment to customer success and knowledge of customer service principles and practices.
Solid analytical skills and a demonstrated motivation to solve tough technical problems.
Technical Support Help Desk
By Tech Magnetics At United States
Certifications or Desired skills if anyExperience with ServiceNow, Salesforce or similar ticketing system.
Microsoft O365, ability to type 40+ WPM, excellent time management
Able to work from home without distraction?
1 Year of experience in Help Desk technical Support
•Manage and report time spent on all work activities.
•Strong communication skills; both written and spoken.
Help Desk Specialist Jobs
By BioSpace At South San Francisco, CA, United States
Experience with Mobile Device Management (MDM) tools (e.g. Kandji, Jamf)
Perform remote troubleshooting through diagnostic techniques and pertinent questions
Collaborate with other service department to create and maintain best onboarding experience
3+ years of experience as a Help Desk Specialist or related IT Customer Support role
Experience with Mac and Windows platforms
Experience with Google Workspace (G Suite)
Help Desk Specialist Jobs
By CyberCoders At Vero Beach, FL, United States
3+ Years of similar Help Desk or Desktop Support experience
Proven experience in creating pre-recorded video-based training materials.
Excellent Communication and Presentation Skills
Familiarity with mobile devices, particularly Android, and some knowledge of Apple devices
Become an expert in sour software application systems
Create engaging training videos and concise documentation for our software application platforms.
Technical Help Desk Specialist
By Virtual IT Group At New York, United States
Strong organizational and time management skills.
Service Management certifications are beneficial but not essential (e.g. ITIL).
Relevant technical training, certifications, and education.
Manage the implementation of new technology.
Experience in a client-focused IT technical support role
Experience with an MSP preferred.
Help Desk Specialist Jobs
By TekSynap At Destin, FL, United States
Minimum of five (5) years of experience in information technology or a related field
BS degree in Computer Science, Information Technology or equivalent experience preferred
5-8 years of experience in information technology or a related field
Software installation and support of commercial software and related upgrades
Update solutions database with applicable resolutions
Problem solving, hardware/software installation and configuration based on computing standards, and client support for all network and desktop
Human Resources Specialist (Help Desk)
By Centers for Medicare & Medicaid Services At Woodlawn, MD, United States

Summary This position is located in the Department of Health & Human Services (HHS), Centers for Medicare & Medicaid Services (CMS), Office of Human Capital, (OHC). As a Human Resources Specialist ...

Help Desk Specialist Jobs
By Procom At San Antonio, Texas Metropolitan Area, United States
* Responsible for ATM configuration management of ATM devices in the ATM Monitoring applications
Duration: 6 months contract with potential extensions/conversion to full time
• First Shift 2pm- 1030pm
*Assist with Nextgen ATM Conversion
* Scheduling and software deployments for multiple countries
* Monitoring and remediation of ATM software failures
Help Desk Service Specialist
By Laksan Technologies At Boise, ID, United States

1 - CYBER LIABILITY INSURANCE IS REQUIRED: To place any candidates in any ITS positions moving forward, vendors WILL BE REQUIRED to hold Cyber Liability insurance on top of what is currently required ...

Help Desk Specialist (Remote)
By Queen Consulting Group At Boston, MA, United States
Experience using ticketing system to track incidents
Excellent writing and communication skills
Broad range of network and desktop knowledge
Knowledge of current PC and mobile computing technology
Familiarity with Cisco, ServiceNow, Windows Active Directory, Microsoft Exchange, Remote Assist, DameWare.
Must be able to multi-task and prioritize well
Help Desk Specialist Jobs
By Alexander Technology Group At Manchester, NH, United States
Experience troubleshooting Hardware, Software and network connectivity issues
Experience with MS Office, Computer setup/imaging and software installs
Daily support of end users (internal clients)
Monitor and resolve ticket submissions efficiently
Diagnose computer hardware / software, & network connectivity accurately and efficiently
Use good judgement in determining if issue needs escalation
Help Desk Support Specialist/Technical Support
By Tech Providers, Inc At United States
Relying on resources as trained (knowledge base, websites, support channels).
9am Eastern Time – 5:30pm Eastern Time.
34-36 hours per week during training/onboarding and Once the training is completed, it’ll be a 40 hour shift.
After the 1st week of the training, client will ship the equipment to the candidates.
Required to always be on camera during interview, training (3 weeks), and meetings.
Full-mandatory training class attendance (3 weeks) followed by production.
Help Desk Specialist Jobs
By Unique Comp, Inc (UCI) At United States
36 Months experience on Helpdesk duties, taking calls and dealing with customers and taking Level 2 application related tickets.
36 Months experience of reviewing and enforcement of Security compliance policy and procedure .
36 months experience documenting/writing training materials.
36 Months experience troubleshooting access issues/permissions, individual accounts, hardware, and applications.
36 months experience lifting up to 50 lbs. of equipment and running cable over and under furniture.
36 Months experience using ITSM service desks or equivalent.