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Remote Call Center Supervisor Jobs

Registered Nurse Triage - Call Center Remote
By NorthShore University HealthSystem At , Evanston, Il
Location: 4901 Searle Parkway, Skokie IL. This position will be fully remote after the introductory period.
Education: Graduate of a NLN accredited school of nursing required; BSN strongly preferred
Certification: BLS/CPR certification for the Healthcare Provider required
Experience: 1 year of nursing experience in a doctor's office or hospital setting required; Primary Care experience a plus
Phone triage, test results, medication refills, prior authorizations, conveying plans of care patient education/teaching
Registered Nurse Triage - Call Center Remote
Call Center Supervisor Jobs
By Entergy At , West Monroe, La
Minimum knowledge, skills and abilities required of the position
Minimum education and experience required of the position
Previous supervisory experience in Customer Service environment preferred.
Handle escalated calls, working directly with internal and external customers
Complete administrative task involving agents, i.e., schedules, time sheets, vacation, etc.
Ensure company's compliance with governmental laws and/or regulatory agency rules.
Call Center Representative (Remote)
By City Colleges of Chicago At , Chicago, Il
A combination of education and experience may be taken into consideration based on the applicant’s credentials
Performs related remote duties as assigned
Three years of experience in customer service
Some knowledge of CCC’s credit and non-credit programs and student services highly desirable
Excellent verbal and written communication skills
Strong organizational and administrative skills
Remote Call Center - Evenings/Weekend Shifts
By Global Payments (Beamery) At , Atlanta, Ga
Skills / Knowledge - Acquires and applies job skills and learns company policies and procedures to complete assigned routine tasks.
What Are Our Desired Skills and Capabilities?
Typically No Relevant Experience Required
Previous work experience in a fraud related field.
previous work experience in a fraud related field.
High School Diploma or Equivalent
Call Center Manager - Remote | Wfh
By Get It Recruit - Hospitality At Tacoma, WA, United States

At our organization, we believe that digestive health is the key to a vibrant life. Our mission is to enhance the quality of life and well-being of our patients and communities by preventing, ...

Call Center Supervisor Jobs
By KO Business Solutions At Tucker, GA, United States
Excellent management and supervisory skills.
Manages a team of assigned customer service representatives and ensures they comply with company guidelines particularly related to quality of service.
Prepares knowledge-based documents such as summaries and responses to frequently asked questions.
Excellent verbal and written communication skills.
Extensive knowledge of customer service procedures and principles.
At least three years of customer service experience required.
Remote Call Center Representative ($25.00 - $45.00 / Hour)
By Talentify.io At United States
Fast learner who is eager to increase their knowledge and skillset
Contact qualified leads and offer promotional vacation packages
Customer Service or Sales Call Center experience is a plus
Proficient in basic PC knowledge
Excellent verbal communication skills while maintaining high quality on all calls
Performs assigned job duties and complies with company policies and procedures
Call Center Supervisor Jobs
By DSI At Richardson, TX, United States
Associate degree or equivalent combination of education, technical training, or work experience considered in lieu of degree
Minimum of 2 years of experience in a call center environment required
Ability to manage a high level of confidentiality
Excellent organizational, written, and verbal communication skills
Discuss job performance concerns with employees to identify causes and issues and work closely with Human Resources on resolving problems
Ensure compliance with company wage and hour policy, including ensuring non-exempt employees get rest and meal breaks
Associate Supervisor - Remote
By Daybreak Health At California, United States
Completing all necessary documentation, case management, parent check-ins, and collateral.
Experience in working with diverse client populations and willingness to work with family dynamics.
Medical, dental, and vision benefits
Sponsored training for Continuing Education
Licensed Mental Health Supervising Clinician (California License-Remote)
Full-Time, Remote (online), Salary $85-90K
Call Center Remote Jobs
By The Hird At Tampa, FL, United States
Minimum 3 years of Call center experience.
Prior Healthcare, Human resources or Financial services experience preferred.
Must have good reading and analytical/problem solving capabilities.
Demonstrates knowledge of the business and applicable operational platforms
High School diploma and 4 years of customer service experience, OR
Associate’s Degree and 2 years or customer service experience, OR
Healthcare Call Center (Remote) ($19.00 / Hour)
By Talentify.io At United States
1+ year of experience working in a customer service call center environment or a related field.
Healthcare experience is a plus but not required.
Must have reliable internet and a designated work from home space.
Answer and transfer calls as necessary through our web-based phone system, handling around 20-50 calls during open enrollment season.
Navigate between 5-10 different applications and systems efficiently.
Provide support to individual members regarding their accounts, including eligibility, enrollment, billing, and delinquency.
Supervisor, Call Center Jobs
By SmithRx At Plano, TX, United States
Manage every call by accurately resolving the issue, demonstrating compassion, meeting compliance requirements, and ensuring a hassle-free experience for our members
Educate patient members about their pharmacy benefits and serve as a patient advocate to help them source necessary medications they need
Active listening, conversational speaking skills, with a high degree of empathy
Self-starter with the ability to multitask, prioritize and manage time effectively
Excellent verbal and written communication skills
Demonstrate problem-solving skills, information gathering, research, alternatives analysis, applying creative solutions to unique and/or immediate issues
Call Center Representative (Remote)
By Driven Brands Inc. At United States
High school diploma (or equivalent) and less than 1 year of experience; post-secondary school education may substitute for years of experience
Entry level job with little or no prior relevant work experience.
Acquires basic skills to perform routine tasks.
Troubleshoots and resolves customer complaints.
Work is prescribed and completed with little autonomy.
Works with either close supervision or under clearly defined procedures.
Call Center Supervisor Jobs
By Olliv By CoinFlip At Chicago, IL, United States
Min. 3 years of supervisory/management experience required.
Excellent people management and supervisory skills; Ability to effectively coach and mentor customer service representatives.
Monitor the time management, mood and morale of team members.
Explain products and services in a courteous and respectful manner, demonstrating knowledge of company product lines, services, and policies.
Previous experience in a call-center or high-volume customer support role preferred.
Prior experience as customer support supervisor or similar supervisory position for a minimum of 3 years; previous call-center experience preferred.
Associate Annuity Call Center Professional, Unlicensed, Remote ($23.46 - $25.00 / Hour)
By Talentify.io At United States
Support from experienced teammates, ongoing training, and regular meetings with managers for professional development and career progression
High school diploma or equivalent experience, with preference for post-secondary education
Opportunity to provide a superior call experience and own the entire customer interaction from start to finish
Competitive base salary, comprehensive benefits package, and a focus on work-life balance
Providing excellent customer service and support through clear communication and problem-solving skills
Annuity experience required and must obtain licensing within 90 days of hire
Remote- Call Center Scheduler, Access Point - (Job Number: 456958)
By Talentify.io At United States
7 years of experience with billing, accounting, finance, or financial analysis required.
Certification in Clinical Research preferred.
5 years of experience with pre and post funding in clinical research preferred.
Candidates residing in California, Arizona, Nevada, Oregon, Texas, Colorado, Minnesota, Florida, and Georgia will be considered for remote work.
Partner with investigators and ancillary departments to develop research procedures, budget estimates, and cost details.
Process Ancillary Agreements with departments providing research services.
Remote Call Center Representative ($20.00 - $23.00 / Hour)
By Talentify.io At United States
Two years of related experience in basic computer skills, clerical work, call center environment, or customer service
PACS experience preferred, but not required
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Compensation information confidentiality policy in accordance with legal requirements. 41 CFR 60-1.35(c)
Triage inbound calls from centers regarding case submissions, patient demographics, study status, radiologist communication, and complaints
Make outbound calls to centers for positive findings and additional study information
Call Center - Patient Connection Supervisor
By Millennium Physician Group At Fort Myers, FL, United States
Previous experience in performance management, handling disciplinary/personnel issues
Implement continuous staff development programs that enhance employee engagement, recognition, service knowledge, skills and morale.
Assist other management team members in identifying trends and establishing call center goals.
Manage and direct the daily activities of a physician based, patient focused call center.
Skill in analyzing information, problems, practices and procedures to recognize alternatives and provide solutions
Good decision-making and communication skills (both written and verbal)
Customer Call Center Specialist - Remote
By Total Wine & More At Las Vegas, NV, United States
Work with customers to identify products and quantities to make their events a memorable experience
Build relationships with customers by providing a positive and informative experience
Use internal tools and systems to manage a productive work flow
Document all communications with customers to promote a consistent experience across all touch points
Experience developing solutions and solving problems
Certificate of training in a customer service program or prior customer service experience desired
Call Center Representative (Remote)
By CareMax, Inc. At Miami, FL, United States
Must be proficient in Microsoft Office, data entry, knowledge of computer applications, scanning, faxing etc.
Representative escalates unresolved issues to respective Management team.
Access to continual education through CareMax University
Minimum of one-year experience in a healthcare/medical office or health care Call Center required to include scheduling of medical appointments.
Previous experience in a Healthcare customer/patient service role.
Excellent organizational, inter-personal, and customer service skills.

Are you an experienced call center supervisor looking for a new challenge? We are looking for a motivated and organized individual to join our remote call center team as a supervisor. You will be responsible for managing a team of remote call center agents, ensuring customer satisfaction and providing excellent customer service. If you have the skills and experience to take on this role, we would love to hear from you!

Overview A Remote Call Center Supervisor is responsible for managing and overseeing the day-to-day operations of a remote call center. This includes supervising staff, monitoring customer service, providing training and support, and ensuring that customer service standards are met. The Remote Call Center Supervisor must have excellent communication and organizational skills, as well as the ability to work independently and remotely. Detailed Job Description The Remote Call Center Supervisor is responsible for managing and overseeing the day-to-day operations of a remote call center. This includes supervising staff, monitoring customer service, providing training and support, and ensuring that customer service standards are met. The Remote Call Center Supervisor must have excellent communication and organizational skills, as well as the ability to work independently and remotely.

The Remote Call Center Supervisor will be responsible for:

• Supervising and managing remote call center staff
• Monitoring customer service and ensuring customer satisfaction
• Providing training and support to staff
• Ensuring customer service standards are met
• Developing and implementing policies and procedures
• Analyzing customer service data and trends
• Resolving customer service issues
• Developing and maintaining relationships with customers
• Ensuring compliance with applicable laws and regulations
Job Skills Required
• Excellent communication skills
• Strong organizational skills
• Ability to work independently and remotely
• Knowledge of customer service principles and practices
• Knowledge of applicable laws and regulations
• Ability to analyze customer service data and trends
• Ability to develop and implement policies and procedures
• Ability to resolve customer service issues
Job Qualifications
• Bachelor’s degree in Business Administration, Management, or related field
• At least 3 years of experience in a customer service or call center environment
• At least 1 year of experience in a supervisory role
• Knowledge of customer service principles and practices
• Knowledge of applicable laws and regulations
• Ability to analyze customer service data and trends
• Ability to develop and implement policies and procedures
• Ability to resolve customer service issues
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of applicable laws and regulations
• Knowledge of customer service data and trends
• Knowledge of policies and procedures
Job Experience
• At least 3 years of experience in a customer service or call center environment
• At least 1 year of experience in a supervisory role
Job Responsibilities
• Supervise and