Vp Or Svp, Client Experience
By Palladian Partners, Inc. At Silver Spring, MD, United States
Work together with the senior team to retain and grow current clients, attract new clients, and expand capabilities and offerings
Coordinate with project directors in their contract-level performance, budget and management, as well as their risk review and mitigation efforts.
Develop and execute innovative and creative solutions for account teams to offer Palladian’s clients
Strive for a deliberative, results-oriented, equitable, inclusive, transparent and mission-driven workplace.
Build and nurture client relationships by providing team leadership and strategic guidance to clients
Lead proposals, bids, extensions and recompetes, and help ensure market-appropriate and competitive proposal design and pricing
Client Engagement Specialist Jobs
By The Regiment Group At Greater Philadelphia, United States
· Facilitate all customer activity through strong relationship-building, product knowledge, planning and execution
· Knowledge of basic marketing strategies and techniques
· Excellent written and verbal communication skills
· Confident, with strong interpersonal skills and a true team player
· Develop learning plans per needs of the customer
· Engage with customers to ensure our clients brand name is effectively reaching the local market
Client Engagement Project Coordinator
By Neiman Marcus Group At New York, NY, United States
Ability to communicate effectively with peers, customers, and management
Communicates with managers and sellers on project objectives and calls to action
Manages all input requests and calendar of initiatives
Manages Beauty at BG Instagram
Works with beauty vendors and managers to ensure all scheduled events are shared with clients via outreach and covered by social
Manages beauty RSVPs and invites from creative.
Director, Strategic Client Engagement
By Surgo Health At Washington, DC, United States

Description We are looking for an experienced client and project manager who will drive the end-to-end management, execution, and growth of a portfolio of client engagements within pharmaceutical ...

Client Engagement Manager Jobs
By Burberry At New York, NY, United States

Job description: INTRODUCTION At Burberry, we believe creativity opens spaces. Our purpose is to unlock the power of imagination to push boundaries and open new possibilities for our people, ...

Vp Client Services Jobs
By Daymon At Chicago, IL, United States

Vice President Client Services At our Company, we grow People, Brands, and Businesses! We are seeking a highly dynamic & talented Vice President of Client Services to be responsible for meeting ...

Vp Of Client Success
By uConnect At Cambridge, MA, United States
Functional executive leader of the Customer Success Organization for uConnect, including Customer Success Management, Pro-Services / Onboarding, Support and Training
Set the overall vision and strategic plan focusing on driving product adoption, user growth and engagement, and platform maturity
The primary owner of Gross and Net Revenue Retention, ensuring strong customer retention and satisfaction
Understand the highest-level goals and create a roadmap outlining how the CS team will contribute towards achieving them
Establish and track Departmental Key Performance Indicators (KPIs) and maintain effective reporting processes and infrastructure to measure success
Lead big picture/strategic initiatives that contribute to the successful attainment of Customer Success KPIs:
Client Engagement Manager Jobs
By Help at Home At Chicago, IL, United States
Own the execution of change management and education strategies
Provides insight to management related to projects, budgets, and operations.
Project management and process improvement.
Experience operating in a public company and with related regulatory requirements.
Analyzes the success of client onboarding experiences and support functions
Skilled in business analysis, forecasting, and modeling.
Vp Client Success & Account Management
By Cynet Health At Washington DC-Baltimore Area, United States
Bachelor’s degree or equivalency in work experience or education
Experience in managing a large P&L, Account Manager's teams
Title: VP Client Success & Account Management
Manage a team of Account Managers responsible for handling local and national accounts
Maintain healthy scorecards and reputation by driving back knowledge to recruiting teams and driving quality to clients
Perform other duties and responsibilities as assigned
Client Engagement Manager Jobs
By Carbon Direct At San Francisco, CA, United States
Leading project management and ensuring that key milestones are achieved
Experience in finance and/or market development (dedicated experience in carbon or renewables markets is a plus)
Acquiring deep knowledge within the firm’s target industries and functions
Work experience, ideally with time spent in a position at a consulting firm or managing client engagements in an analogous role
Experience in consulting business development (e.g., problem solving on client needs, creating proposals and case studies)
Experience developing and delivering client presentations/communications
Digital Product Vp, Engagement
By Morgan Stanley At New York, NY, United States
Experience in leading discovery, defining product vision, OKRs, success metrics, user journeys, capabilities, and features
Experience with Adobe Experience Cloud (particularly Adobe Experience Manager, Adobe Audience Manager, Adobe Target, and Adobe Analytics) preferred
Drive web personalization: You will incorporate personalization strategies into your roadmap to elevate the experience for our audiences
Experience working within Agile methodology, Agile ceremonies, and MVP approach to product rollout
Strong analytical and problem-solving skills, with the ability distill complex problems into discrete fixes that can be resolved iteratively
Experience collaborating with UI/UX designers, analytics teams, and developers to deliver client-friendly products and user experiences
Senior Manager Client Engagement
By Paylocity At United States
Manages the client engagement team, including monitoring CEM productivity and skills, client account base, and trends.
A Bachelor’s degree or an equivalent combination of education and experience required.
Hires and onboards new team members for a successful career as Client Engagement Managers.
Manages and resolves escalated client/departmental issues as warranted.
Minimum five years’ experience in an operations or sales role required.
Excellent communication skills both internally and with clients, including executive-level communication.
Client Engagement Manager Ii
By Paylocity At United States
5-10+ years of sales, consulting, and/or relationship management experience in a comparable B2B, technology-based industry
Results-driven and passionate about client engagement, retention and account management
Gain an understanding of typical client business challenges and objectives and map Paylocity features/benefits to address these needs
Skilled at identifying new business opportunities
HCM or B2B SAAS Technology experience
Excellent communication and presentation skills
Client Engagement Manager I
By Paylocity At United States
3+ years of sales, consulting, and/or relationship management experience in a comparable B2B, technology-based industry
At least 1 year of customer success, client relationship, or account management experience
Results-driven and passionate about client engagement, retention, and account management
Gain an understanding of typical client business challenges and objectives and map Paylocity features/benefits to address these needs
HCM or B2B SAAS Technology experience
At least 1 year of payroll, HRIS, or HCM experience
Vp, Client Service Leader
By MERGE At Atlanta, GA, United States
12+ years of account management experience with an ad agency and/or consulting firm.
Demonstrated expertise in data-driven marketing, website platform understanding, and experience design, combined with knowledge of brand strategy and communications.
Manage and grow a team as a mentor and trusted advisor to account team
Maintain working knowledge of MERGE solutions and resources and recognize/act upon opportunities.
Health Provider experience required. Health Plan experience is a plus.
Bachelor’s Degree or equivalent work experience
Client Engagement Specialist Jobs
By The Regiment Group At Cherry Hill, NJ, United States
· Facilitate all customer activity through strong relationship-building, product knowledge, planning and execution
· Knowledge of basic marketing strategies and techniques
· Excellent written and verbal communication skills
· Confident, with strong interpersonal skills and a true team player
· Develop learning plans per needs of the customer
· Engage with customers to ensure our clients brand name is effectively reaching the local market
Vp, Client Partner Jobs
By Evoke At New York, NY, United States
12 years experience in account management (general advertising or interactive advertising
Accountable for the clients’ total budget by having proactive, ongoing conversations with the project management team and ADs
With project management, is accountable for and presents ongoing financial reconciliations
Works with project management to establish forecasts and ensures that financial goals are met/exceeded
With project management, is responsible for the proper development and presentation of SOWs
Mentors and supports junior account management team members
Vp, Director Of Engagement Strategy
By Neon At New York, United States
* Collaborate effectively with colleagues from a range of disciplines including Strategy, Creative, Account Management
* Experience developing digital creative briefs, business requirements, and strategic frameworks for programs, campaigns, messaging/content
* 10 years’ experience in either content, social media or digital strategy
* Experience with website development (have participated from a strategic perspective in a website development/redesign project)
* Research/analysis skills including online listening, competitive/marketplace auditing, trend analyses (hot topics)
* Creative, diplomatic, cool under pressure and strong interpersonal skills
Client Engagement Manager Jobs
By Ensono At United States
Strong management and business skills
Managing messaging to the client on operational stability via active partnership with Service Delivery Management
Partner with Service Delivery Management (SDM) team to analyze, prioritize & communicate client health and CSAT to key stakeholders
Experience in managed services and consultancy sales preferred
Manage Ensono Executive sponsor program by client
Bachelor’s degree from a four-year college or university or equivalent work experience
Aladdin Business, Client Engagement, Associate
By BlackRock At Wilmington, DE, United States
Familiarity with buy-side investment management workflows
2+ years of work experience in the financial services industry
Strong interest in FinTech, with prior knowledge of databases
Experience advising Clients on portfolio strategies, portfolio optimization, risk assessments, and attribution
Outstanding communication and presentation skills, with the ability to convey complex concepts simply and clearly to clients
Experience with SQL, UNIX, VBA , C++, PERL or similar tools, and/or Aladdin

Are you a passionate and driven professional looking to make a difference in the world of client engagement? We are looking for a VP of Client Engagement to join our team and lead our efforts in creating meaningful relationships with our clients. You will be responsible for developing and executing strategies to ensure our clients receive the highest quality of service and support. If you are looking for an opportunity to make a lasting impact, this is the job for you!

Overview:

The VP of Client Engagement is responsible for developing and maintaining strong relationships with clients, ensuring that their needs are met, and that they are satisfied with the services provided. The VP of Client Engagement is also responsible for developing and executing strategies to increase customer loyalty and retention.

Detailed Job Description:

The VP of Client Engagement is responsible for developing and maintaining strong relationships with clients, ensuring that their needs are met, and that they are satisfied with the services provided. The VP of Client Engagement will work closely with the sales, marketing, and customer service teams to ensure that clients are receiving the best possible service. The VP of Client Engagement will also be responsible for developing and executing strategies to increase customer loyalty and retention. This includes developing and implementing customer loyalty programs, creating customer surveys, and analyzing customer feedback. The VP of Client Engagement will also be responsible for developing and managing client relationships, ensuring that clients are receiving the best possible service, and resolving any customer issues that may arise.

What is Vp Client Engagement Job Skills Required?

• Excellent communication and interpersonal skills
• Strong organizational and problem-solving skills
• Ability to work independently and as part of a team
• Ability to manage multiple projects simultaneously
• Knowledge of customer service best practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of marketing and sales strategies

What is Vp Client Engagement Job Qualifications?

• Bachelor’s degree in business, marketing, or a related field
• 5+ years of experience in customer service, sales, or marketing
• Proven track record of developing and maintaining strong client relationships
• Experience in developing and executing customer loyalty programs
• Experience in customer relationship management (CRM) systems

What is Vp Client Engagement Job Knowledge?

• Knowledge of customer service best practices
• Knowledge of customer relationship management (CRM) systems
• Knowledge of marketing and sales strategies
• Knowledge of customer loyalty programs

What is Vp Client Engagement Job Experience?

• 5+ years of experience in customer service, sales, or marketing
• Proven track record of developing and maintaining strong client relationships
• Experience in developing and executing customer loyalty programs
• Experience in customer relationship management (CRM) systems

What is Vp Client Engagement Job Responsibilities?

• Develop and maintain strong relationships with clients
• Ensure that clients’ needs are met and that they are satisfied with the services provided
• Develop and execute strategies to increase customer loyalty and retention
• Develop and manage client relationships