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Technical Systems Support Analyst Jobs

Technical Systems Analyst Jobs
By Mass Dept of Transportation At , Boston, 02116 $74,659 - $115,815 a year
Hands-on experience and knowledge with ServiceNow or other IT service management ticketing systems
Strong knowledge and experience with application monitoring alerts using System Center Operations Manager (SCOM) or similar tools
Demonstrated multitasking and time management skills with the ability to prioritize effectively and efficiently
Preferred Knowledge, Skills, and Abilities:
Escalate any trending issues and/or incidents to management, Major incident, Tier 3 level support teams, or vendors when applicable
Bachelor’s degree in Computer Science, Information Technology, or an equivalent combination of education and work experience
Technical Systems Analyst Jobs
By Donato Technologies, Inc. At United States
Having Hadoop knowledge/experience is a plus
Ability to analyze data and present outcomes in a way for management team to easily comprehend results
Preferred/Basic understanding of Payments/Finance/Tax Industry Background
GCP ( Big Query) exposure and project experience is a big plus
Strong skills in Microsoft Excel and Power Point
Good in documenting the requirements
Technical Support Analyst Jobs
By Tommy Bahama At , Auburn $22 - $29 an hour
For more benefit related information please click HERE.
1+ years’ experience working with computer hardware and software in a Microsoft-networked computer environment. Experience working with a Macintosh a plus.
Strong hardware trouble shooting skills.
Manage and prioritize multiple tasks under pressure.
Excellent phone and e-mail etiquette and customer service skills.
For full time employees, Health, Dental, Vision, 401K with generous matching program, generous paid time off.
Technical Support Delivery Analyst - Compensation
By Workday At , Salt Lake City, Ut $80,500 - $120,600 a year
Additional experience in one or more of the following areas: Human Capital Management, or Benefits
Work with Product Managers, QA and Development to identify solutions or workarounds
Maintain your knowledge of new functionality and compliance changes
Contribute to our Knowledge Centered Service by creating Knowledge articles
Customer Support experience, providing software support for other functional enterprise software applications
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Technical Support Analyst Jobs
By UC Irvine Health At , Irvine, Ca $73,900 - $133,700 a year
Bachelor's degree in related area and / or equivalent experience / training.
Background Check and Live Scan
Legal Right to work in the United States
California Child Abuse and Neglect Reporting Act
Must pass a background check.
072808-Technical Support Analyst Jobs
By Capgemini At , , Ct
Basic knowledge of computer peripherals, and peripheral troubleshooting skills (receipt printers, cashless payment devices, scanners, etc.)
1– 2 years’ work experience supporting customers remotely in a technical environment
· Applying basic troubleshooting processes, validating the issue, recording critical issues in system, applying Knowledge Base articles
· Use of Remote Tools to take control of customer’s PC/workstation for investigating probable causes of problem
Strong written and oral communication skills, English-speaking skills, bilingual a plus.
Family building benefits like adoption assistance, surrogacy, and cryopreservation
Technical Support Analyst Jobs
By CRG At Greenville-Spartanburg-Anderson, South Carolina Area, United States
Manage Customer tickets in ServiceNow
1+ year experience providing end user support
Assist with technical troubleshooting relating to hardware and software issues
Resolve customers’ concerns and answer customers’ questions to your best ability
Positive attitude and the desire to learn
Iseries Support/ Systems Analyst
By JC2 Technologies At Houston, TX, United States

iSeries Support/ System Analyst On-site Houston Texas -- Perm job One man IT Dept. supporting a 60 plus year specialty retail store iSeries (AS/400) operational and support skills. Strong ...

Technical Support Analyst Jobs
By CyberCoders At Henderson, NV, United States

Established (20+ years) Industry-Leading Outdoor Enthusiast Tech Co. Seeks Technical Support Analyst! Henderson, NV! We are an industry-leading provider of some of the world's top outdoor enthusiast ...

Technical Support Analyst Jobs
By Doyon, Limited At Plano, TX, United States
Performs more complex tasks (directly supervised or manager approved) to gain experience or to assist with real-time support needs
Learn licensing levels to include subscription offerings
Contribute to team goals such as SLA requirements, resolution, and Client satisfaction
2+ years of relevant experience in a technical help desk environment preferred
Certifications are beneficial but not required. Desired certifications/examinations include CompTIA A+, CompTIA Network+, MCP/MCDST/MCSA (such as Exam 70-697 Configuring Windows devices)
Applicants subject to government security investigations and must meet eligibility requirements related to the clearance process
Technical Systems Analyst Jobs
By MoveDocs At Las Vegas Metropolitan Area, United States
Work with the Technical Product Owner to confirm the delivered solution fulfills the stated requirements.
Review source code (C#, SQL) and data structures to produce technical documentation for maintenance and technical requirements for enhancements.
Bachelor’s Degree or equivalent experience
3+ years of experience in Agile Development as an analyst
Familiarity with requirement techniques such as informal modeling, use cases, user stories.
Experience in conceptual modeling; visualize possible solutions innovatively
Technical Support Analyst Jobs
By IXL Learning At Raleigh, NC, United States
Experience with documenting and tracking resolution in ticket management and/or customer relationship systems to facilitate trouble resolution
Troubleshoot issues & provide expert knowledge of our products to the customer
3+ years of prior web application support and customer service experience in a technical support or client-facing environment is strongly preferred
Strong written and oral communication skills
Strong experience supporting and troubleshooting Web technologies
Excellent analytical and diagnostic skills
Technical Support Analyst Jobs
By Soho Square Solutions At Alaska, United States
Skilled in cloud technologies and cloud computing
Skilled in recovering failed systems and/or servers, including recovery software, failover clusters, and replication
Programming skills including coding, debugging, and using relevant programming languages
Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data
Experience determining causes of operating errors and taking corrective action
Communication skills including communicating in writing or verbally, copywriting, planning and distributing communication, etc.
Technical Support Analyst Jobs
By Soho Square Solutions At United States
Skilled in cloud technologies and cloud computing
Skilled in recovering failed systems and/or servers, including recovery software, failover clusters, and replication
Programming skills including coding, debugging, and using relevant programming languages
Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data
Experience determining causes of operating errors and taking corrective action
Communication skills including communicating in writing or verbally, copywriting, planning and distributing communication, etc.
Technical Support Analyst Jobs
By Visionaire Partners At Salt Lake City Metropolitan Area, United States
Interface effectively with IT infrastructure, security, applications management, database, and governance personnel
Obtain a strong knowledge of IT Security Policies, Processes, and Procedures
Write and update knowledge-base articles
3+ years of technical support experience
Strong working knowledge of email spam filtering tools
Approximately 60% is in-person support, and 40% is phone support
It Technical Analyst - Order Entry Systems
By Pella Corporation At Pella, IA, United States
10% - Capacity/performance management – Besides conducting performance reviews of his/her own code begins doing reviews for associate analysts.
Education and/or Experience: Bachelor’s degree in computer or related field (MIS or Computer Science or equivalent) and 2+ years related experience.
Responsibilities outside of normal business hours: On-call rotation as assigned. Support for implementations of projects assigned will occur on weekends.
Translating complex requirements into system-supported logic
Technical / functional skills (includes computer skills):
Other duties may be assigned.
Technical Support Analyst Jobs
By PatientIQ At Chicago, IL, United States
Experience with support ticketing systems and customer relationship management (CRM) software.
Diagnose and troubleshoot PatientIQ issues reported by customers and offer appropriate solutions. Escalate issues to the appropriate teams, when necessary.
Create and maintain knowledge base articles, FAQs, and troubleshooting guides for customers.
Collaborate with cross-functional teams to identify and implement process improvements to enhance customer support experience.
Proven work experience as a Technical Support Analyst or in a similar customer-facing role.
Excellent problem-solving and analytical skills with a keen attention to detail.
Technical Support Analyst Jobs
By Tommy Bahama At , Seattle, Wa $22 - $29 an hour
CompTIA A+ certification or comparable experience required
For more benefit related information please click HERE.
1+ years’ experience working with computer hardware and software in a Microsoft-networked computer environment. Experience working with a Macintosh a plus.
Manage and prioritize multiple tasks under pressure.
Excellent phone and e-mail etiquette and customer service skills.
Strong hardware trouble shooting skills.
Technical Systems Brewer Jobs
By Mark Anthony Group Inc. At , Columbia, 29209, Sc
Forklift experience is a plus (certification not required)
Background or education in biology, chemistry, engineering, food science or similar technical areas
Ability to manage well under pressure while staying true to the company values.
Performing other various job duties as required.
1-3 years of manufacturing experience preferred
Excellent use of PC skills such as MS office, excel, word, and Outlook email.
Technical Analyst/Developer Support
By Vinsys Information Technology Inc At Washington, DC, United States
Users via web/mobile applications, and API management.
Experience and/or formal training in organization development, complex systems analysis, business process re-engineering, group facilitation, or information systems requirements analysis.
users via web/mobile applications, and API management.
Exceptional oral and written communication skills.
Demonstrated knowledge of the artifacts generated from a Software Development Life Cycle (SDLC).
Extended experience with developing system roadmaps.