Technical Support Delivery Analyst - Compensation
By Workday At , Salt Lake City, Ut $80,500 - $120,600 a year
Additional experience in one or more of the following areas: Human Capital Management, or Benefits
Work with Product Managers, QA and Development to identify solutions or workarounds
Maintain your knowledge of new functionality and compliance changes
Contribute to our Knowledge Centered Service by creating Knowledge articles
Customer Support experience, providing software support for other functional enterprise software applications
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Technical Support Analyst Jobs
By Visionaire Partners At Salt Lake City Metropolitan Area, United States
Interface effectively with IT infrastructure, security, applications management, database, and governance personnel
Obtain a strong knowledge of IT Security Policies, Processes, and Procedures
Write and update knowledge-base articles
3+ years of technical support experience
Strong working knowledge of email spam filtering tools
Approximately 60% is in-person support, and 40% is phone support
Technical Analyst/Developer Support
By Vinsys Information Technology Inc At Washington, DC, United States
Users via web/mobile applications, and API management.
Experience and/or formal training in organization development, complex systems analysis, business process re-engineering, group facilitation, or information systems requirements analysis.
users via web/mobile applications, and API management.
Exceptional oral and written communication skills.
Demonstrated knowledge of the artifacts generated from a Software Development Life Cycle (SDLC).
Extended experience with developing system roadmaps.