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Technical Support Specialist Engineer Jobs in Fremont, Iowa

Technical Support Engineer - Sofia
By Veritas Technologies At , Remote

About VERITAS Veritas solves what no one else can. With an industry-leading product portfolio, we offer proven, modern, and integrated technology that brings together availability, ...

Technical Support Specialist Jobs
By Emmis At , Remote $60,000 - $70,000 a year
Assign non-technical requests to client services managers
Excellent problem-solving and analytical skills
At least two years of experience supporting business systems that includes:
Ability to perform in a fast-paced environment and patiently and effectively manage multiple workloads, priorities, and deadlines
Possesses knowledge across a wide range of technical topics
Python, Java, C# experience helpful but not required
Technical Support Engineer Jobs
By Salesforce At , Remote $73,400 - $101,000 a year
Experience with Database concepts, Data management (RDBMS), and SQL;
Clear comprehension of one or more Service Cloud products (Case Management, Agent Workspace, Service Process Automation, Web-to-case, Omnichannel Routing)
The complete end-to-end customer experience;
Managing customer expectations and the customer experience to enhance customer satisfaction.
Creating and curating knowledge content.
2+ years work experience in Technical Support equivalent technical position;
Technical Support Engineer (Remote)
By Ordr At , Remote
Define, manage, and execute problem resolution plans and drives solutions/fixes through engineering and QA.
Effectively manages many different tasks simultaneously
Partner closely with other cross-functional team members to translate customer needs and product requirements into new solutions for customers.
5+ years of experience in a similar customer-facing job function.
Experience working in a B2B SaaS organization, strong familiarity with
Security concepts, remote access, and cloud.
Technical Support Engineer- Remote
By Splunk At , Remote $40.77 - $56.06 an hour
Experience with the following systems is a must: UNIX (Linux, Solaris, AIX, HP-UX), Windows, and Mac OS
Knowledge in the following areas is a plus: Perl and shell scripting, XML, HTML
Experience in Business Intelligence a plus
Solid knowledge of networking concepts
Highly developed, process-oriented skills for troubleshooting, problem solving, and problem resolution
Superior written and verbal communication skills are a must
Technical Support Engineer I
By CivicPlus At , Remote
Build strong and effective working relationships with peers, management, and customers.
Document all reported issues and ticket information via ticket management software
Become a knowledge expert to update and maintain data integrity of various internal database systems used by CivicPlus.
Excellent interpersonal skills, be proactive and a self-starter
Strong written and verbal communication skills
Ability to manage and prioritize multiple task/deadlines
Technical Support Engineer Ii
By Candela Medical At , Remote
· Works with service management and other Candela departments to create service specifications
Special projects and other tasks may be required by management.
At least eight (8) years’ experience in a technical environment.
A.S degree in electronics or equivalent, combined with the above experience level.
*Remote Position based on the West Coast*
· Able to assess and report on staff / distributor capabilities
Fep Claims Technical Support Specialist
By Premera Blue Cross At , Remote $48,500 - $72,700 a year
To learn more about our COVID-19 vaccination and accommodation requirements, please visit our Careers landing page.
Provides technical support to assigned teams by researching and/or troubleshooting issues related to processing, system, and software applications.
Researches, creates and distributes reports, including HPIA, Dims First and Training needs/updates.
Conducts system performance audits to ensure transaction compliance, accuracy and timeliness. Identifies, recommends and implements process improvements.
Represents department on cross-functional teams and meets with external customers as required.
Provides consistent feedback, spot and team training for associates by communicating technical process improvements that positively impact team success.
Sales & Technical Support Specialist
By MultiTracks.com At , Remote
Communicating clearly and providing an exceptional customer experience
Working closely with the Support Team Manager to escalate potential problems with our products and services.
Strong computer and communication skills.
Experience with MultiTracks.com iOS Apps, Playback and ChartBuilder
Experience working with ProPresenter, Planning Center and other church-centric tools
Experience and comfortability troubleshooting technological issues.
Technical Support Product Specialist
By Intermedia.net, Inc. At , Remote
Shifts assignment are based by Pacific Standard Time and scheduled from 6am – 10pm PST. Shift are determined Workforce Management.
Upselling - identify product improvements by additional services offered by Intermedia.
The ability to maintain Key Performance Indicator metric goals while delivering a worry-free experience to our customers.
1+ years of experience in a high-volume call center environment in a technical support role.
Experience configuring Outlook, setting up Office 365 products, and other email applications.
Experience with Exchange Server/O365 accounts/users along with DNS, and Mail flow.
Technical Support Engineer I, Healthcare
By Flywire At , Remote
Manage and complete tickets received from customers and other departments involving Flywire’s various platforms
Up to 3 years of experience in technical support engineering
Experience working with linux and bash command line
Experience in FinTech or the payment industry will be appreciated
Outstanding verbal and written communication skills and the ability to collaborate with cross functional teams including product and engineering
Rails console experience is a major plus
Technical Support Specialist (Pt)
By Live Nation At , Remote
Provide afterhours onsite and remote support for concerts, sporting events and other live events.
Knowledge of networking and networking terminology both wired and wireless
Knowledge of the Microsoft Operating Systems and Office Suite of products
Experience with Android and IOS app-based software.
Strong problem solving and analytical skills.
Line Manager: Technology Support Manager
Technical Support Specialist, L1
By PatientPoint At , Tampa, 33609
Autonomously manage and troubleshoot issues
Develop thorough knowledge and understanding of customer challenges, expectations and success measure
Minimum 2 years' experience in customer service role
Highly effective problem-solver with ability to quickly acknowledge when issues should be escalated
Excellent verbal and written communication skills
Strong interpersonal skills - ability to establish and maintain influential relationships, utilize empathy, and collaborate closely across multiple teams
Technical Support Engineer Jobs
By Salesforce At , Hillsboro, 97124, Or $80,700 - $111,000 a year
Experience with Database concepts, Data management (RDBMS), and SQL.
Lead the complete end-to-end customer experience.
Exceed customers' expectations and experience in a way that results in high customer happiness.
Create knowledge base materials dedicated towards operational efficiency, while also empowering and enabling the greater support community.
2+ years of work experience in Engineering, Programming, or Technical Support.
Excellent written and verbal communication skills.
Multimedia Technical Support Specialist
By Stearns Weaver Miller At Miami, FL, United States
Configure, manage, maintain and support all video conference technologies and AV equipment
Work with other IT staff to resolve issues and share knowledge
3-4 years’ work experience in multimedia; within a legal environment, a plus
Must have advance knowledge of Adobe Creative Suite (Photoshop) and MS Office Suite (Word, Excel, PowerPoint, Outlook)
Knowledge of trial presentation software (i.e. Trial Director and OnCue)
Proven teamwork and customer service-oriented skills with the ability to interface with staff at all levels
Technical Support Specialist Jobs
By Coretek At Farmington Hills, MI, United States
Phone System management a plus
Troubleshoot and decipher problems by asking probing questions and utilizing available tools in a remote or in person capacity
Research, resolve and respond to various user requests and inquiries
Provide detailed description of problems and resolutions in the ticketing system
Perform administration of virtual and physical desktops using various tools
Perform regular security monitoring to identify possible intrusions
Technical Support Specialist Jobs
By AllSTEM Connections At Parma, OH, United States
• Requires time and territory management skills.
Must have demonstrable computer knowledge; Technical service desk experience is a plus.
• 2-year college degree or equivalent experience in a related field.
• CompTIA CTT+ Certification within 12 months of hire.
• Possesses self-motivation, strong organizational skills and strong interpersonal skills.
• Possesses ability to perform job duties and prioritize work without direct supervision.
Technical Support Engineer Jobs
By Aveva At , Houston $46,500 - $77,700 a year
New Grad or up to two years of experience
Maintain product knowledge and proficiency
Knowledge transfer via technical documentation such as FAQ’s, Tech Notes, WebEx's, Articles, White Papers, Knowledge Objects
Requirements - You will have:
Responsibilities - You will do:
Bachelor Degree in Chemical Engineering
Technical Support Engineer Jobs
By Odoo At Buffalo, NY, United States
Meet or exceed customer expectations on response quality, timeliness of responses, and overall customer experience
Knowledge of coding/scripting (Bash, Python, JavaScript, etc...)
1-3 years of professional experience
Business experience at an ERP
Prior experience at a fast-growing startup
Healthcare, Dental, Vision, Life Insurance, Flexible Spending Account, Health Savings Account, 401K Matching, and Commuter Benefits
Technical Support Engineer - Duo Security
By Duo Security At Ann Arbor, MI, United States

Duo Security, now a part of Cisco, is the top tier provider of Trusted Access security and multi-factor authentication delivered through the cloud. Duo’s mission is to make security simple for ...

Sr Specialist, Technical Support
By BAXTER At , $52,800 - $132,000 a year
Experience contributing and accessing information from a Knowledge Management system.
Certification or experience in SQL and VBScript, preferred.
Baxter offers dental, medical, and vision insurance, paid time off, parental leave, and more.
Maintains and expands product knowledge/documentation through continuous training and uses the latest troubleshooting methods, SOPs, training manuals, and other reference materials.
Adheres to all environmental, health and safety SOP’s, equipment, policies, and procedures, including any department specific requirements.
Bachelors degree in computer information systems or related field required or 5+ years related experience.
Technical Support Engineer Jobs
By Orbis At Greater Indianapolis, United States
Experience with high-volume data management.
Experience with WMS (Warehouse Management Systems).
1+ years of experience developing server-side systems Design skills, including API design and data modelling.
Contributing to process improvement initiatives, sharing insights and knowledge gained from solving complex issues.
Experience with continuous integration methodology.
In depth experience with server-side Java.

Are you looking for an exciting opportunity to use your technical skills to help customers? We are looking for a Technical Support Specialist Engineer to join our team and provide technical support to our customers. You will be responsible for troubleshooting customer issues, providing technical advice, and helping to resolve customer problems. If you have a passion for technology and customer service, this is the perfect job for you!

Overview:

A Technical Support Specialist Engineer is a professional who provides technical assistance to customers and other users of computer hardware and software. They are responsible for troubleshooting, diagnosing, and resolving technical issues related to computer systems, networks, and applications. They may also provide technical support to customers over the phone, via email, or in person.

Detailed Job Description:

Technical Support Specialist Engineers are responsible for providing technical assistance to customers and other users of computer hardware and software. They must be able to troubleshoot, diagnose, and resolve technical issues related to computer systems, networks, and applications. They may also provide technical support to customers over the phone, via email, or in person. They must be able to communicate technical information to customers in a clear and understandable manner. They must also be able to work independently and as part of a team.

What is Technical Support Specialist Engineer Job Skills Required?

• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Ability to communicate technical information to customers
• Ability to work independently and as part of a team
• Ability to multitask and prioritize tasks

What is Technical Support Specialist Engineer Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• Certification in computer hardware and software
• Experience in customer service and technical support
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems

What is Technical Support Specialist Engineer Job Knowledge?

• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Knowledge of customer service and technical support
• Knowledge of troubleshooting and problem-solving techniques

What is Technical Support Specialist Engineer Job Experience?

• Previous experience in customer service and technical support
• Previous experience in troubleshooting and problem-solving
• Previous experience in computer hardware and software

What is Technical Support Specialist Engineer Job Responsibilities?

• Provide technical assistance to customers and other users of computer hardware and software
• Troubleshoot, diagnose, and resolve technical issues related to computer systems, networks, and applications
• Communicate technical information to customers in a clear and understandable manner
• Work independently and as part of a team
• Multitask and prioritize tasks