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Technical Support Associate Analyst Jobs

Technical Support - Associate
By Node.Digital LLC At Dulles Town Center, VA, United States
Experience installing, maintaining, and configuring operating systems, applications, and systems
Knowledge and understanding of operating systems, networks and services
Manage changes to systems and assesses the security impact of those changes
Experience and/or familiarity with one or more of the following: TCP/IP, Cisco switches and routers, firewalls, taps
Excellent interpersonal and communication skills (written and verbal)
CompTIA Certifications (A+, Net+, Sec+)
Technical Support Associate Jobs
By Forj At United States

See job posting here: https://forj.bamboohr.com/careers/56?source=aWQ9MTk%3D

Technical Support Analyst Jobs
By Tommy Bahama At , Auburn $22 - $29 an hour
For more benefit related information please click HERE.
1+ years’ experience working with computer hardware and software in a Microsoft-networked computer environment. Experience working with a Macintosh a plus.
Strong hardware trouble shooting skills.
Manage and prioritize multiple tasks under pressure.
Excellent phone and e-mail etiquette and customer service skills.
For full time employees, Health, Dental, Vision, 401K with generous matching program, generous paid time off.
Associate Tech Support Analyst
By Rue Gilt Groupe At Louisville Metropolitan Area, United States
Client Management tools (SCCM, Windows Remote Desktop, Jira ServiceDesk, AD Manager, Manahttan, etc.)
Vendor Management / Vendor Relationship experience
Perform upgrades and patch management of Operating Systems (Windows, MAC OS)
Coordinate and manage relationships with vendors and support staff
1-2 Year's of relevant experience in IT support
Excellent interpersonal skills with the ability to influence both IT and business groups
Technical Support Delivery Analyst - Compensation
By Workday At , Salt Lake City, Ut $80,500 - $120,600 a year
Additional experience in one or more of the following areas: Human Capital Management, or Benefits
Work with Product Managers, QA and Development to identify solutions or workarounds
Maintain your knowledge of new functionality and compliance changes
Contribute to our Knowledge Centered Service by creating Knowledge articles
Customer Support experience, providing software support for other functional enterprise software applications
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Technical Support Analyst Jobs
By UC Irvine Health At , Irvine, Ca $73,900 - $133,700 a year
Bachelor's degree in related area and / or equivalent experience / training.
Background Check and Live Scan
Legal Right to work in the United States
California Child Abuse and Neglect Reporting Act
Must pass a background check.
072808-Technical Support Analyst Jobs
By Capgemini At , , Ct
Basic knowledge of computer peripherals, and peripheral troubleshooting skills (receipt printers, cashless payment devices, scanners, etc.)
1– 2 years’ work experience supporting customers remotely in a technical environment
· Applying basic troubleshooting processes, validating the issue, recording critical issues in system, applying Knowledge Base articles
· Use of Remote Tools to take control of customer’s PC/workstation for investigating probable causes of problem
Strong written and oral communication skills, English-speaking skills, bilingual a plus.
Family building benefits like adoption assistance, surrogacy, and cryopreservation
Senior Technical Support Analyst
By SCHWAN'S At , Pasadena, 77506, Tx
Support and mentorship from team members who are authentic, good-natured and highly skilled.
Competitive wages, incentive pay and a comprehensive package of benefits.
Under general supervision, this person installs, configures, and maintains operating system workstations and servers in support of business processing requirements.
Creates maintains and manages all desktop and laptop integrated software images including the re-engineering integration and validation of new software.
Manages the image releases with external equipment suppliers.
Opportunities for career growth with a well-established food company.
Technical Support Analyst Jobs
By CRG At Greenville-Spartanburg-Anderson, South Carolina Area, United States
Manage Customer tickets in ServiceNow
1+ year experience providing end user support
Assist with technical troubleshooting relating to hardware and software issues
Resolve customers’ concerns and answer customers’ questions to your best ability
Positive attitude and the desire to learn
Junior Technical Support Analyst
By Atlassian At New York, United States
Solid skills supporting and troubleshooting MacOS
Providing AV support for events onsite
Some familiarity with various MDM solutions
Some familiarity with collaboration tools (Slack, Loom, Mural, etc)
Technical Support Analyst Jobs
By CyberCoders At Henderson, NV, United States

Established (20+ years) Industry-Leading Outdoor Enthusiast Tech Co. Seeks Technical Support Analyst! Henderson, NV! We are an industry-leading provider of some of the world's top outdoor enthusiast ...

Technical Support Analyst Jobs
By Doyon, Limited At Plano, TX, United States
Performs more complex tasks (directly supervised or manager approved) to gain experience or to assist with real-time support needs
Learn licensing levels to include subscription offerings
Contribute to team goals such as SLA requirements, resolution, and Client satisfaction
2+ years of relevant experience in a technical help desk environment preferred
Certifications are beneficial but not required. Desired certifications/examinations include CompTIA A+, CompTIA Network+, MCP/MCDST/MCSA (such as Exam 70-697 Configuring Windows devices)
Applicants subject to government security investigations and must meet eligibility requirements related to the clearance process
Associate Technical Support Specialist (Remote)
By Hinge Health At Washington, United States
Develop extensive knowledge of our product, including common technical challenges and troubleshooting techniques.
Tech support experience (minimum two years).
Excellent participant facing communication and writing skills.
Able to effectively work in a Remote environment and be depended on for excellent punctuality and communication.
Healthcare background, and/or previous healthcare experience, especially startup healthcare experience.
Experience with customer support tools (e.g. RingCentral, ZenDesk, Freshdesk) and/or Google Analytics.
Technical Support Analyst Jobs
By IXL Learning At Raleigh, NC, United States
Experience with documenting and tracking resolution in ticket management and/or customer relationship systems to facilitate trouble resolution
Troubleshoot issues & provide expert knowledge of our products to the customer
3+ years of prior web application support and customer service experience in a technical support or client-facing environment is strongly preferred
Strong written and oral communication skills
Strong experience supporting and troubleshooting Web technologies
Excellent analytical and diagnostic skills
Technical Support Analyst Jobs
By Soho Square Solutions At Alaska, United States
Skilled in cloud technologies and cloud computing
Skilled in recovering failed systems and/or servers, including recovery software, failover clusters, and replication
Programming skills including coding, debugging, and using relevant programming languages
Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data
Experience determining causes of operating errors and taking corrective action
Communication skills including communicating in writing or verbally, copywriting, planning and distributing communication, etc.
Technical Support Analyst Jobs
By Soho Square Solutions At United States
Skilled in cloud technologies and cloud computing
Skilled in recovering failed systems and/or servers, including recovery software, failover clusters, and replication
Programming skills including coding, debugging, and using relevant programming languages
Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data
Experience determining causes of operating errors and taking corrective action
Communication skills including communicating in writing or verbally, copywriting, planning and distributing communication, etc.
Technical Support Analyst Jobs
By Visionaire Partners At Salt Lake City Metropolitan Area, United States
Interface effectively with IT infrastructure, security, applications management, database, and governance personnel
Obtain a strong knowledge of IT Security Policies, Processes, and Procedures
Write and update knowledge-base articles
3+ years of technical support experience
Strong working knowledge of email spam filtering tools
Approximately 60% is in-person support, and 40% is phone support
Technical Support / Helpdesk Associate
By Xerox At Cypress, TX, United States
Solid Problem-Solving Skills - experience with troubleshooting technology issues such as mobile devices, software, computers, printers, etc. is an asset
Proactively communicate the benefits of diagnosing and resolving issues
Provide feedback on Policies and Procedures to continuously improve Customer experience
Maintain product and software knowledge
Performance focused – measured on providing great experiences and resolving technical issues by making good business decisions on each interaction
Represent Xerox to Customers and Partners in a Friendly, Professional and Ethical manner Qualifications
Technical Support Analyst Jobs
By PatientIQ At Chicago, IL, United States
Experience with support ticketing systems and customer relationship management (CRM) software.
Diagnose and troubleshoot PatientIQ issues reported by customers and offer appropriate solutions. Escalate issues to the appropriate teams, when necessary.
Create and maintain knowledge base articles, FAQs, and troubleshooting guides for customers.
Collaborate with cross-functional teams to identify and implement process improvements to enhance customer support experience.
Proven work experience as a Technical Support Analyst or in a similar customer-facing role.
Excellent problem-solving and analytical skills with a keen attention to detail.
Fintech Support Technical Analyst
By Synctera At United States
Help drive new processes and have great follow-up skills
3+ years of experience in technical support, customer service or payment operations
Excellent written and verbal communication skills
100% employer paid medical, dental, and vision benefits for US and Canadian employees and dependents
Interact daily with our FinTech customers to ensure their questions are responded to in a timely, comprehensive, engaging and professional manner
Be the first point of triage for external questions, to ensure they have the correct priority and focus from internal teams

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Technical Support Associate Analyst to join our team! You will provide technical support to our customers, troubleshoot and resolve technical issues, and ensure customer satisfaction. If you are passionate about technology and helping others, this is the job for you!

Overview Technical Support Associate Analyst is a professional responsible for providing technical support to customers, troubleshooting technical issues, and resolving customer inquiries. They must be knowledgeable in a variety of computer hardware and software applications, and be able to provide technical advice and solutions to customers. Detailed Job Description Technical Support Associate Analysts are responsible for providing technical support to customers, troubleshooting technical issues, and resolving customer inquiries. They must be knowledgeable in a variety of computer hardware and software applications, and be able to provide technical advice and solutions to customers. They must also be able to diagnose and troubleshoot hardware and software issues, and be able to provide technical support to customers over the phone, via email, and in person. Job Skills Required
• Excellent customer service and communication skills
• Knowledge of computer hardware and software applications
• Ability to troubleshoot hardware and software issues
• Ability to provide technical advice and solutions to customers
• Knowledge of computer networking
• Knowledge of operating systems
• Knowledge of database systems
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in technical support
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
• Experience with customer service and support
Job Knowledge
• Knowledge of computer hardware and software applications
• Knowledge of computer networking
• Knowledge of operating systems
• Knowledge of database systems
• Knowledge of customer service and support
Job Experience
• At least two years of experience in technical support
• Experience with customer service and support
Job Responsibilities
• Provide technical support to customers
• Troubleshoot hardware and software issues
• Provide technical advice and solutions to customers
• Diagnose and resolve customer inquiries
• Assist customers with installation and configuration of hardware and software
• Monitor customer support requests and ensure timely resolution
• Maintain customer records and update customer information in database