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Technical Support Associate Analyst Jobs in Arkansas

Technical Support Associate Jobs
By Forj At United States

See job posting here: https://forj.bamboohr.com/careers/56?source=aWQ9MTk%3D

Technical Support Analyst Jobs
By Soho Square Solutions At United States
Skilled in cloud technologies and cloud computing
Skilled in recovering failed systems and/or servers, including recovery software, failover clusters, and replication
Programming skills including coding, debugging, and using relevant programming languages
Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data
Experience determining causes of operating errors and taking corrective action
Communication skills including communicating in writing or verbally, copywriting, planning and distributing communication, etc.
Fintech Support Technical Analyst
By Synctera At United States
Help drive new processes and have great follow-up skills
3+ years of experience in technical support, customer service or payment operations
Excellent written and verbal communication skills
100% employer paid medical, dental, and vision benefits for US and Canadian employees and dependents
Interact daily with our FinTech customers to ensure their questions are responded to in a timely, comprehensive, engaging and professional manner
Be the first point of triage for external questions, to ensure they have the correct priority and focus from internal teams
Analyst, Technical Support - Global Technical Support Team
By CalAmp At United States
Experience in the following fields: EMS/Fire/Police Dispatch, Public Safety Field Operations, Public Administration, Emergency Services, Emergency Management
2+ years of general work experience - Telematics, IoT, or Field installation experience with MECP certified devices
2+ years experience with light and heavy duty vehicular electrical systems and installation procedures.
1+ years experience with a major CRM (Salesforce, Jira - etc)
Experience with systemic problem-analyzing and problem-solving practices
Ability to manage interactions calmly with high urgency
Administrative And Technical Support Associate
By VetBooks At United States
High school diploma or equivalent qualification (Associate's degree in a related field preferred).
Proven experience in administrative support and technical assistance roles is a plus.
Excellent organizational skills and attention to detail.
Effective communication and interpersonal skills.
Work remotely with flexible hours
Strong proficiency in cloud-based technologies and software systems.
Junior Technical Support Analyst
By Ascendion At United States
Solve complex problems - and learn new skill
Experience the power of transforming digital engineering for Fortune 500 clients
Master your craft with leading training programs and hands-on experience
2 years’ experience with Adobe AEM/AEP preferably on the backend as a developer or L3 support
Strong technical knowledge of J2EE applications, database concepts, and SSO (e.g. LDAP, SAML, OAuth).
Experience troubleshooting and debugging multi-tier web applications
Associate Technical Services Analyst
By Trustmark At United States
Minimum of 3 years’ experience working with technical systems and/or document management
Experience with xPression, DLS, SAS, Excel, Access or other similar coding experience.
Ability to read, analyze, and interpret data and make recommendations.
Ability to communicate both verbally and written in a positive and effective manner, with internal and external customers.
Ability to write reports, business correspondence and documentation.
For the third consecutive year we were selected as a Top Workplace by the Chicago Tribune.
Technical Support Analyst(Contract)
By SoFi At United States
Responsible for auditing inventory against asset management
Knowledge and understanding of Tier 1 roles and responsibilities
Identify technical trends, proactively seek solutions, and report to Management when applicable
Local project management and implementation support
Identify technical trends, proactively seek solutions, and report to Sr Management when applicable
Knowledge and functional understanding of Tier 3 roles and responsibilities

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Technical Support Associate Analyst to join our team! You will provide technical support to our customers, troubleshoot and resolve technical issues, and ensure customer satisfaction. If you are passionate about technology and helping others, this is the job for you!

Overview Technical Support Associate Analyst is a professional responsible for providing technical support to customers, troubleshooting technical issues, and resolving customer inquiries. They must be knowledgeable in a variety of computer hardware and software applications, and be able to provide technical advice and solutions to customers. Detailed Job Description Technical Support Associate Analysts are responsible for providing technical support to customers, troubleshooting technical issues, and resolving customer inquiries. They must be knowledgeable in a variety of computer hardware and software applications, and be able to provide technical advice and solutions to customers. They must also be able to diagnose and troubleshoot hardware and software issues, and be able to provide technical support to customers over the phone, via email, and in person. Job Skills Required
• Excellent customer service and communication skills
• Knowledge of computer hardware and software applications
• Ability to troubleshoot hardware and software issues
• Ability to provide technical advice and solutions to customers
• Knowledge of computer networking
• Knowledge of operating systems
• Knowledge of database systems
• Ability to work independently and as part of a team
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in technical support
• A+ certification or equivalent
• Microsoft Certified Professional (MCP) certification or equivalent
• Experience with customer service and support
Job Knowledge
• Knowledge of computer hardware and software applications
• Knowledge of computer networking
• Knowledge of operating systems
• Knowledge of database systems
• Knowledge of customer service and support
Job Experience
• At least two years of experience in technical support
• Experience with customer service and support
Job Responsibilities
• Provide technical support to customers
• Troubleshoot hardware and software issues
• Provide technical advice and solutions to customers
• Diagnose and resolve customer inquiries
• Assist customers with installation and configuration of hardware and software
• Monitor customer support requests and ensure timely resolution
• Maintain customer records and update customer information in database