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Technical Support Analyst Jobs

Technical Support Analyst (Remote Optional)
By Listrak At , Remote
Ability to manage multiple support cases and demonstrated skill at managing multiple priorities
1+ years of experience in a technical support role is required
Must have customer support experience
Customer Support-related certifications are a plus
Basic knowledge of HTML and CSS is preferred.
Experience with other web site programming languages such as ASP .NET, JavaScript, C#, PHP
Technical Analyst Iii, Application & Infrastructure Support
By Sutter Health At , Sacramento $42.98 - $64.47 an hour
Expert knowledge of assisting in the development of processes and procedures.
Expert knowledge and understanding of information technology concepts.
Set priorities which accurately reflect the relative importance of job responsibilities and prioritize assignments to complete work in a timely manner.
Equivalent experience will be accepted in lieu of the required degree or diploma.
This position is work from home eligible.
There will be after-hours on-call support on a rotational basis (1 week, every 4-6 weeks after 6 months of employment).
Technical Support Analyst Jobs
By Tommy Bahama At , Auburn $22 - $29 an hour
For more benefit related information please click HERE.
1+ years’ experience working with computer hardware and software in a Microsoft-networked computer environment. Experience working with a Macintosh a plus.
Strong hardware trouble shooting skills.
Manage and prioritize multiple tasks under pressure.
Excellent phone and e-mail etiquette and customer service skills.
For full time employees, Health, Dental, Vision, 401K with generous matching program, generous paid time off.
Customer Service Technical Support Analyst
By Pearson At , $53,000 - $56,000 a year
Excellent organizational and time management skills with the ability to meet multiple deadlines
Experience working with Pearson Higher Education products and tools would be a bonus
2+ years of experience in efficiently resolving customer escalations
Excellent written and verbal communication skills
Curiosity, creative thinking, analytical skills, and the ability to explore alternative solutions to problems are important skills in this role
Ability to learn and actively seek new skills, keeping pace with emerging technologies
Technical Support Delivery Analyst - Compensation
By Workday At , Salt Lake City, Ut $80,500 - $120,600 a year
Additional experience in one or more of the following areas: Human Capital Management, or Benefits
Work with Product Managers, QA and Development to identify solutions or workarounds
Maintain your knowledge of new functionality and compliance changes
Contribute to our Knowledge Centered Service by creating Knowledge articles
Customer Support experience, providing software support for other functional enterprise software applications
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Technical Support Analyst Jobs
By UC Irvine Health At , Irvine, Ca $73,900 - $133,700 a year
Bachelor's degree in related area and / or equivalent experience / training.
Background Check and Live Scan
Legal Right to work in the United States
California Child Abuse and Neglect Reporting Act
Must pass a background check.
072808-Technical Support Analyst Jobs
By Capgemini At , , Ct
Basic knowledge of computer peripherals, and peripheral troubleshooting skills (receipt printers, cashless payment devices, scanners, etc.)
1– 2 years’ work experience supporting customers remotely in a technical environment
· Applying basic troubleshooting processes, validating the issue, recording critical issues in system, applying Knowledge Base articles
· Use of Remote Tools to take control of customer’s PC/workstation for investigating probable causes of problem
Strong written and oral communication skills, English-speaking skills, bilingual a plus.
Family building benefits like adoption assistance, surrogacy, and cryopreservation
Senior Technical Support Analyst
By SCHWAN'S At , Pasadena, 77506, Tx
Support and mentorship from team members who are authentic, good-natured and highly skilled.
Competitive wages, incentive pay and a comprehensive package of benefits.
Under general supervision, this person installs, configures, and maintains operating system workstations and servers in support of business processing requirements.
Creates maintains and manages all desktop and laptop integrated software images including the re-engineering integration and validation of new software.
Manages the image releases with external equipment suppliers.
Opportunities for career growth with a well-established food company.
Technical Support Analyst Jobs
By CRG At Greenville-Spartanburg-Anderson, South Carolina Area, United States
Manage Customer tickets in ServiceNow
1+ year experience providing end user support
Assist with technical troubleshooting relating to hardware and software issues
Resolve customers’ concerns and answer customers’ questions to your best ability
Positive attitude and the desire to learn
Junior Technical Support Analyst
By Atlassian At New York, United States
Solid skills supporting and troubleshooting MacOS
Providing AV support for events onsite
Some familiarity with various MDM solutions
Some familiarity with collaboration tools (Slack, Loom, Mural, etc)
Technical Support Analyst Jobs
By CyberCoders At Henderson, NV, United States

Established (20+ years) Industry-Leading Outdoor Enthusiast Tech Co. Seeks Technical Support Analyst! Henderson, NV! We are an industry-leading provider of some of the world's top outdoor enthusiast ...

Technical Support Analyst Jobs
By Doyon, Limited At Plano, TX, United States
Performs more complex tasks (directly supervised or manager approved) to gain experience or to assist with real-time support needs
Learn licensing levels to include subscription offerings
Contribute to team goals such as SLA requirements, resolution, and Client satisfaction
2+ years of relevant experience in a technical help desk environment preferred
Certifications are beneficial but not required. Desired certifications/examinations include CompTIA A+, CompTIA Network+, MCP/MCDST/MCSA (such as Exam 70-697 Configuring Windows devices)
Applicants subject to government security investigations and must meet eligibility requirements related to the clearance process
Technical Support Analyst Jobs
By IXL Learning At Raleigh, NC, United States
Experience with documenting and tracking resolution in ticket management and/or customer relationship systems to facilitate trouble resolution
Troubleshoot issues & provide expert knowledge of our products to the customer
3+ years of prior web application support and customer service experience in a technical support or client-facing environment is strongly preferred
Strong written and oral communication skills
Strong experience supporting and troubleshooting Web technologies
Excellent analytical and diagnostic skills
Customer Service Technical Support Analyst
By Pearson At United States
Excellent organizational and time management skills with the ability to meet multiple deadlines
Experience working with Pearson Higher Education products and tools would be a bonus
2+ years of experience in efficiently resolving customer escalations
Excellent written and verbal communication skills
Curiosity, creative thinking, analytical skills, and the ability to explore alternative solutions to problems are important skills in this role
Ability to learn and actively seek new skills, keeping pace with emerging technologies
Technical Support Analyst Jobs
By Soho Square Solutions At Alaska, United States
Skilled in cloud technologies and cloud computing
Skilled in recovering failed systems and/or servers, including recovery software, failover clusters, and replication
Programming skills including coding, debugging, and using relevant programming languages
Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data
Experience determining causes of operating errors and taking corrective action
Communication skills including communicating in writing or verbally, copywriting, planning and distributing communication, etc.
Technical Support Analyst Jobs
By Soho Square Solutions At United States
Skilled in cloud technologies and cloud computing
Skilled in recovering failed systems and/or servers, including recovery software, failover clusters, and replication
Programming skills including coding, debugging, and using relevant programming languages
Experience in the process of analyzing data to identify trends or relationships to inform conclusions about the data
Experience determining causes of operating errors and taking corrective action
Communication skills including communicating in writing or verbally, copywriting, planning and distributing communication, etc.
Technical Product Owner / Production Support Analyst.
By Capgemini At Chicago, IL, United States
Apart from this an associate should act as MOD (manager on duty) for pager rotation.
Manage availability latency scalability and efficiency of applications.
Drive capacity planning performance analysis instrumentation and other non functional systems requirements
Family building benefits like adoption assistance, surrogacy, and cryopreservation
Social well-being benefits like subsidized back-up child/elder care and tutoring
Doing a comprehensive examination of a problems core causes including who what when where why and how it originated
Technical Support Analyst Jobs
By Visionaire Partners At Salt Lake City Metropolitan Area, United States
Interface effectively with IT infrastructure, security, applications management, database, and governance personnel
Obtain a strong knowledge of IT Security Policies, Processes, and Procedures
Write and update knowledge-base articles
3+ years of technical support experience
Strong working knowledge of email spam filtering tools
Approximately 60% is in-person support, and 40% is phone support
Technical Support Analyst | Blockchain Transaction Monitoring And Intelligence S
By CryptoRecruit At United States
Experience using help desk software and remote support tools
2 to 3 years experience as a Customer Support agent
Technical experience and ability to troubleshoot, replicate and document product bugs essential
Excellent communication and problem solving skills
Ability to work in a team that offers 24/7 support.Team player that can also work independently
Understand our product, answer simple how do I questions, proficient enough to demo the system at a very high level
Technical Support Analyst Jobs
By PatientIQ At Chicago, IL, United States
Experience with support ticketing systems and customer relationship management (CRM) software.
Diagnose and troubleshoot PatientIQ issues reported by customers and offer appropriate solutions. Escalate issues to the appropriate teams, when necessary.
Create and maintain knowledge base articles, FAQs, and troubleshooting guides for customers.
Collaborate with cross-functional teams to identify and implement process improvements to enhance customer support experience.
Proven work experience as a Technical Support Analyst or in a similar customer-facing role.
Excellent problem-solving and analytical skills with a keen attention to detail.

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Technical Support Analyst to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting and resolving technical issues, as well as providing customer service and support. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Technical Support Analyst Job Skills:

• Excellent customer service and communication skills
• Ability to troubleshoot and solve technical problems
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Ability to work with a variety of people

What is Technical Support Analyst Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or other technical certifications
• Experience in customer service and technical support
• Knowledge of customer service principles and practices
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Ability to troubleshoot and solve technical problems

What is Technical Support Analyst Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Knowledge of troubleshooting and problem-solving techniques
• Knowledge of customer service software, databases, and tools

What is Technical Support Analyst Job Experience?

• Experience in customer service and technical support
• Experience in troubleshooting and problem-solving
• Experience in using customer service software, databases, and tools