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Technical Support Analyst Jobs in Utah

Technical Support Delivery Analyst - Compensation
By Workday At , Salt Lake City, Ut $80,500 - $120,600 a year
Additional experience in one or more of the following areas: Human Capital Management, or Benefits
Work with Product Managers, QA and Development to identify solutions or workarounds
Maintain your knowledge of new functionality and compliance changes
Contribute to our Knowledge Centered Service by creating Knowledge articles
Customer Support experience, providing software support for other functional enterprise software applications
Workday is an Equal Opportunity Employer including individuals with disabilities and protected veterans.
Technical Support Analyst Jobs
By Visionaire Partners At Salt Lake City Metropolitan Area, United States
Interface effectively with IT infrastructure, security, applications management, database, and governance personnel
Obtain a strong knowledge of IT Security Policies, Processes, and Procedures
Write and update knowledge-base articles
3+ years of technical support experience
Strong working knowledge of email spam filtering tools
Approximately 60% is in-person support, and 40% is phone support
Technical Analyst/Developer Support
By Vinsys Information Technology Inc At Washington, DC, United States
Users via web/mobile applications, and API management.
Experience and/or formal training in organization development, complex systems analysis, business process re-engineering, group facilitation, or information systems requirements analysis.
users via web/mobile applications, and API management.
Exceptional oral and written communication skills.
Demonstrated knowledge of the artifacts generated from a Software Development Life Cycle (SDLC).
Extended experience with developing system roadmaps.
Technical Support Analyst(Contract)
By SoFi At Salt Lake City, UT, United States
Responsible for auditing inventory against asset management
Knowledge and understanding of Tier 1 roles and responsibilities
Identify technical trends, proactively seek solutions, and report to Management when applicable
Local project management and implementation support
Identify technical trends, proactively seek solutions, and report to Sr Management when applicable
Knowledge and functional understanding of Tier 3 roles and responsibilities

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for a Technical Support Analyst to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting and resolving technical issues, as well as providing customer service and support. If you have a passion for technology and a desire to help others, this could be the perfect job for you!

Technical Support Analyst Job Skills:

• Excellent customer service and communication skills
• Ability to troubleshoot and solve technical problems
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Ability to work with a variety of people

What is Technical Support Analyst Job Qualifications?

• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or other technical certifications
• Experience in customer service and technical support
• Knowledge of customer service principles and practices
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Ability to troubleshoot and solve technical problems

What is Technical Support Analyst Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of computer hardware and software
• Knowledge of networking and operating systems
• Knowledge of troubleshooting and problem-solving techniques
• Knowledge of customer service software, databases, and tools

What is Technical Support Analyst Job Experience?

• Experience in customer service and technical support
• Experience in troubleshooting and problem-solving
• Experience in using customer service software, databases, and tools