Technical Representative Jobs

Responsible for lead qualification, systematic opportunity management, and comprehensive documentation of activity and opportunity status via the company’s CRM platform (Salesforce.com)

Responsible for the effective management and upkeep of demo resources and related accessories

Ability to manage time effectively, be a self-starter, be creative, and have strong organizational skills

Bachelor’s degree in science related field, or equivalent combination of education and experience

Proven track record of success in sales and account management is highly desirable.

Responsible for ensuring customers are effectively trained and realizing maximum benefit from their Biotage products

Knowledge and practical experience of optical color sorter a big plus;

Experience with pecan, peanut, rice, grain, seeds and beans processing highly preferred;

Two years of experience in industry machinery installation and service preferred;

Good communication and interaction and negotiation skills with people;

Fluent in listening, speaking, reading and writing in English;

Highly self-motivated and excellent track record in sales;

Knowledge and practical experience of optical color sorter a big plus;

Experience with pecan, peanut, rice, grain, seeds and beans processing highly preferred;

Two years of experience in industry machinery installation and service preferred;

Good communication and interaction and negotiation skills with people;

Fluent in listening, speaking, reading and writing in English;

Highly self-motivated and excellent track record in sales;

Knowledge and practical experience of optical color sorter a big plus;

Experience with pecan, peanut, rice, grain, seeds and beans processing highly preferred;

Two years of experience in industry machinery installation and service preferred;

Good communication and interaction and negotiation skills with people;

Fluent in listening, speaking, reading and writing in English;

Highly self-motivated and excellent track record in sales;

• Maintain contact with the Laboratory and Product Management Teams on current technical issues.

• Industrial Coatings experience and/or knowledge preferred

• Manage product test runs, color matching, tinting, mixing and assist with equipment installations

• Role is remote based, with approximate 40-50% travel as needed to customers.

• Technical experience within the coatings industry (liquid industrial coatings).

• Communicate competitive information, new products and selling issues

Communicate and update management on a regular basis

Prefer 3 years of technical related sales experience

Prefer capital equipment sales experience

Technical competence with excellent presentation skills

Sound knowledge of PC uses and applications

Knowledge of Engineering, Manufacturing or Inspection/Quality processes is a plus

Stay updated with the latest technological developments and product knowledge to offer comprehensive support.

Assist in creating and maintaining knowledge base articles and technical documentation.

Provide remote training and guidance to customers on using software and hardware products.

Bachelor’s degree in Computer Science or related field, or equivalent experience

Basic knowledge of operating systems, such as Windows, macOS, or Linux (Linux Cert preferred)

Proven work experience as a Technical Support Technician or similar role

Prior experience with computer repair skills with additional hands-on experience with photo imaging, copier, and document printer-type equipment (a plus)

Meet reporting requirements associated with time reporting, expense reporting, call reporting, parts activity, company car, and other areas as required

Prior experience in diagnosing and repairing equipment failures preferred

Good written, verbal, and listening skills

High School Diploma or General Education Degree (GED)

Technical school courses OR 3-5 years experience with servicing equipment (a plus)

Provide feedback to the R&D or technical departments on existing and potential customer requirements for new or existing products.

Excellent organizational, interpersonal including listening, negotiation, and presentation skills.

Assist in Company sales growth and diversification by developing and growing the agriculture market with new or existing chemistries.

Maintain a continuous liaison with customers and potential customers.

Understand the global interfacing of SNF products, applications, and functions, including patents, R&D, technical logistics, sales and production, and planning.

Implementation and integration of new business / new products where applicable into our Core Sales organizations.

·Proven record of accomplishment of sales success, with specific knowledge and experience selling batteries

·Manage and maintain accurate sales records and reports.

·Bachelor's degree in business, Engineering or related field or equivalent years of experience.

·Minimum of 5 years of sales experience, preferably in Powersports and or automotive industry

·Excellent communication and people skills

Technical Sales Representative | BS BATTERY USA

You’ll join a growth company offering a competitive base salary, bonus structure and benefits

A long term, advancing career path in service, sales or management

Five years of technical sales or field sales support experience

Water treatment or specialty chemical industry experience

Working knowledge of boilers, cooling towers, and wastewater treatment systems

Americans With Disabilities Act (ADA)

Ability to provide general post-sales product information.

Collect relevant technical problem identification information.

Provide basic Support on the standard protocols and features.

40 hours a week with schedules including the following depending on need.

Monitor the ticket system for new customer entered requests

Configuration and Technical Questions about our products.

Track and report on sales performance, providing regular updates to management on progress towards targets and potential areas of improvement.

Utilize CRM systems and other sales tools to manage customer interactions, document sales activities, and maintain accurate sales records.

Bachelor of Science degree preferred, but will consider any 4-year degree with the right industrial plant experience

At least 3 years experience in industrial sales

Exceptional verbal, written, and presentation skills

Formulate and implement a comprehensive sales strategy to achieve target sales objectives and expand market share within our target markets.

Meets basic required skills, knowledge, and abilities of Technical Support Rep I

Basic Computer Data Entry Skills (Will be Assessed)

High school diploma or general education degree (GED)

Completed Career Path Development process for a Technical Support Rep II, or equivalent experience

Field experience servicing either electric or gas appliances--water heaters

Customer service related experience in a call center providing technical support

Processes all phone call utilizing the required data entry standards, screening, and troubleshooting instructions, and transfer protocols

Meets Quality Assurance requirements and other key performance metrics

6 months minimum technical support or field-related experience with service/support

Previous experience with order processing systems, databases, or tracking programs

Excellent interpersonal, written, and oral communication skills

Strong work ethic and self-starter, able to effectively manage multiple priorities and adapt to change within a fast-paced business environment

Strong computer usage and problem-solving skills;

Sound verbal and written communications skills;

Assist customers' online service setup issues via phone and email.

Assist new customers with their initial service settings.

Address customer inquiries regarding service features available.

Troubleshoot technical issues that customers encounter with service usage.

Work with management to determine pricing and margin based on industry knowledge and assessment of competitive landscape

Excellent written and verbal communication skills

Previous experience with Information Technology products and services is desirable

An ability to derive requirements via email, meetings, and conference calls

Minimum of 1-year experience or more of the following:

Perform in a past fast-paced, demanding environment

Conduct various client relationship management responsibilities with the overall goal of regional client satisfaction.

Advanced project management/planning skills with the ability to manage projects, budgets & deadlines.

Advising senior management on maximizing business relationships and creating an environment where client service can flourish.

Ensure that all project scope and schedule information has been approved by the Production Manager at the project commitment stage.

Excellent analytical and problem-solving skills/consultative selling.

Excellence in written and verbal communication skills.

Provides consistent, concise, accurate internal and external communications.

Demonstrates a commitment to the industry staying educated on the new regulations, our product solutions change, innovations, and trends.

Travel by car to see customers in person.

6 months of experience in Customer Service

Looking to work in IT Environment

General L1 support for hardware and MS Office packages

Advance technical support for in-house applications and developments

Answer technical support calls providing and escalating to other support groups

Provide support based on email generated requests or reports