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It Support Services Analyst Jobs

It Support Analyst Jobs
By Inceed At Oklahoma City, OK, United States
Working knowledge of the following technologies: Windows 10, Microsoft Office, Active Directory, SCCM for desktop deployment and management
Nice to Have Skills & Experience:
3+ years of experience in customer support.
Bachelor’s degree or equivalent experience required.
Microsoft, CompTIA, or other certifications
Experience in a Desktop/System Administration role
It Support Analyst Jobs
By Bayforce At Atlanta, GA, United States
You have experience with using Active Directory tools
General application supports this ranges from client backup software to remote connection software.
Required proficiency in verbal and written business communication skills.
· 5+ years of experience in delivering end user IT support
Understanding of Administration and troubleshoot network operations on a day-to-day basis.
ITIL Based Service Delivery tools (ServiceNow)
It Support Analyst Jobs
By MATRIX Resources At Phoenix, AZ, United States
Follow Incident Management Procedures and assists with Customer Communication for High Priority issues affecting the enterprise
Create and review functional specifications, instructional documents, and knowledge articles for business operations applications and processes
This position requires a minimum of three years IT support experience or eighteen months working with Company business applications hardware experience.
This position requires excellent written and verbal communication along with strong interpersonal and customer service/orientation skills.
Intermediate level computer experience, including Microsoft Word, Excel, PowerPoint and Visio is necessary.
Ability to both multi-task and manage priorities effectively is required.
It Support Analyst Jobs
By Monster Energy At , Corona, 92879 $25 an hour
2+ years of experience in Apple iOS deployments and Mobile Device Management Systems
Experience with Microsoft System Center Service Manager
Modify configurations, utilities, software default settings, etc. for the local and remote workstations
Assist with on-boarding of users, manage equipment setup and deployment for new employees
Assist with employee departure process, manage equipment retrievals and asset re-assignment
Manage users and computers in Active Directory
It Support Analyst, Operations
By Givelify At , Remote
Develop and maintain a knowledge base of the evolving processes, products, and services
A high degree of empathy for our internal users and a passion for improving the human experience with technology at work
3+ years' experience administering and supporting Slack, Jira, and Zoom
Excellent detail orientation and communication skills; able to explain tech to non-tech people
Apple Mac Support Certification is a big plus
Help desk / technical troubleshooting experience
It Support Analyst Jobs
By USC At , Los Angeles $36 - $39 an hour
Manage user accounts, privileges, and other routine system configuration items
Possess a minimum of two years of IT experience, preferably in Desktop or Help Desk support
Have excellent communication and customer service skills
Be eager to learn, adapt, and take on responsibilities in new and changing technical environments
Life and voluntary insurance benefits: https://employees.usc.edu/insurance-benefits/
Resolve problems with operating systems, office software, line-of-business applications, network connectivity, computer hardware, and other systems
It Support Analyst Jobs
By DVI Technologies, Inc. At Pittsburgh, PA, United States
Experience working in an IT environment with emphasis in Service Desk and Operations Management
Experience working with virtual / remote staff members.
Troubleshooting and resolving remote hardware, software, and network issues
Strong communication, organization, and planning skills
Ability to learn and share knowledge with other team members.
Experience working both independently and as part of a project group.
Associate It Support Services Analyst
By Simpson Strong-Tie At , Stockton, 95206, Ca $25.24 - $32.84 an hour
Self-Management: Display a high level of initiative, effort and commitment towards completing assignments in a timely manner.
Self-Management: Manage multiple projects and completing priorities.
1 year experience demonstrable Windows operating system and MS Office expertise
1 year experience Microsoft Active Directory environments and in applying application security therewith
1 year experience Microsoft Server support
Write knowledgebase articles of solutions and “how to” information for users and IT Technicians. (5%)
It Support Manager, It Services
By Amazon Development Center U.S., Inc. At , New York, Ny From $93,400 a year
Experience with system management tools and client/server environments
2+ years of leading technology teams as a information technology operations manager experience
Direct management of individual contributor IT Engineers who provide direct end user support to Amazonians on general IT issues.
Hiring, promotion, and performance management of direct reports.
Relationship management with key partners and customers in local Amazon sites.
5+ years of developing a team of technical professionals across multiple locations experience
It Support Analyst Jobs
By Allegiance Bank At , Houston, 77046, Tx
Good organizational and time management skills.
Assists in special projects and tasks for the department of a diverse nature under the direction of the Technology Operations Manager.
Basic typing skills to meet production needs of the position.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
Collaborates with other team members to identify, investigate, and resolve users’ problems with computer software and hardware.
Arranges service by software or hardware vendors to repair or replace defective products.
It Support Manager, It Services
By Amazon Development Center U.S., Inc. At , Seattle, Wa From $93,400 a year
Experience with system management tools and client/server environments
2+ years of leading technology teams as a information technology operations manager experience
Direct management of individual contributor IT Engineers who provide direct end user support to Amazonians on general IT issues.
Hiring, promotion, and performance management of direct reports.
Relationship management with key partners and customers in local Amazon sites.
5+ years of developing a team of technical professionals across multiple locations experience
It Junior Services Analyst
By Reed & Mackay At ,
LogMeIn / other remote management tools
Ensure that the asset management system is up-to-date, accurate and relevant always.
Administer mobile devices and R&M’s mobile device management platform.
Aware of ITIL processes incl. Incident and Problem Management, Change Management and Continual Service Improvement
Essential technical skills and experience:
Promote knowledge sharing and ensure that documentation is captured and updated regularly in line with implemented changes.
Cloud Services Support Analyst
By Self employed At Austin, Texas Metropolitan Area, United States

This position provides direct support to the DevOps team and is responsible for the setup, deployment, monitoring, support, and administration of an operational Software as a Service (SaaS) stack in ...

It Support Analyst Jobs
By University of Iowa At Iowa, United States
Knowledge of and experience with Active Directory Users and Computers and Group Policy Management Console.
Experience managing workstations using Microsoft Endpoint Configuration Manager (MECM) or other desktop management tools and strategies.
Knowledge of and experience with Linux support.
Experience supporting Windows personal computers and laptops.
Experience supporting printers, multi-function devices, etc.
Experience supporting personal mobile computing devices (smartphones, tablets, etc.)
It Support Analyst Jobs
By Salad and Go At Phoenix, AZ, United States
Experience with endpoint management tools like JAMF, ManageEngine, Intune
Excellent Communication Skills. Comfortable working with business and technical individuals at all levels of the organizations
Experience in a hybrid work environment a plus
Experience working with Microsoft Azure Active Directory
Skilled in technical troubleshooting and root-cause analysis
Experienced with producing high-quality technical and end-user documentation
It Support Analyst Jobs
By University of Iowa At Iowa City, IA, United States
Knowledge of and experience with Active Directory Users and Computers and Group Policy Management Console.
Experience managing workstations using Microsoft Endpoint Configuration Manager (MECM) or other desktop management tools and strategies.
Knowledge of and experience with Linux support.
Experience supporting Windows personal computers and laptops.
Experience supporting printers, multi-function devices, etc.
Experience supporting personal mobile computing devices (smartphones, tablets, etc.)
It Support Analyst Jobs
By VaynerX At New York, NY, United States
Strong skills with macOS in enterprise environments, including experience with Mac-focused MDMs (such as JAMF or Mosyle)
Exact compensation may vary based on skills, experience, and location.
Manage a hardware asset inventory, including laptops, monitors, printers, servers, and network equipment
1 to 5 years of proven experience in IT support
Experience being part of a globally-distributed IT team
Strong skills as an admin for the following tools: G Suite, Slack, Office 365, Adobe, Box, and Zoom
Principal Costpoint Materials Module Support Services Analyst
By Deltek At United States
• Utilizes advanced troubleshooting skills, fundamental product knowledge and knowledge base to resolve
support requests from new and existing customers on a variety of topics. Using their knowledge of
products or services, as well as outstanding customer service skills, this professional provides front
existing customers on a variety of topics. Using their knowledge of products or services, as well as
outstanding customer service skills, this professional provides front line and escalated support via
• Contributes to knowledge base content creation.
It Support Analyst Jobs
By Motion Recruitment At Audubon, PA, United States
Tier II Technical Support experience
At least two years of IT operational or equivalent experience
High analytical and problem-solving abilities
Solid understanding of ITIL practices is a plus
Fixing any technical issues as needed
Troubleshooting/escalating technical issues as necessary
It Support Analyst Jobs
By Epicor At United States
Utilize corporate ticketing system to document and track incidents, requests, user interactions, and detailed hardware/software asset management.
3+ years of applicable experience and demonstrated success/knowledge
Experience with Windows Server and Remote Desktop Support is preferred
Recommend and implement corrective solutions for end-users in person, and remote support for off-site users as needed.
Bachelor’s degree and or relevant technical certifications preferred.
Ability to identify and seek needed information/research skills.

Are you looking for an exciting opportunity to use your technical skills to help others? We are looking for an IT Support Services Analyst to join our team! You will be responsible for providing technical support to our customers and ensuring their satisfaction. You will also be responsible for troubleshooting and resolving technical issues, as well as providing training and guidance to our customers. If you are a motivated individual with a passion for technology, then this is the perfect job for you!

Overview The IT Support Services Analyst is responsible for providing technical support to customers, troubleshooting and resolving technical issues, and providing assistance with the installation and maintenance of hardware and software. The IT Support Services Analyst must have excellent customer service skills, be able to work independently and as part of a team, and have a strong understanding of IT systems and processes. Detailed Job Description The IT Support Services Analyst is responsible for providing technical support to customers, troubleshooting and resolving technical issues, and providing assistance with the installation and maintenance of hardware and software. The IT Support Services Analyst must have excellent customer service skills, be able to work independently and as part of a team, and have a strong understanding of IT systems and processes. The IT Support Services Analyst must be able to diagnose and troubleshoot hardware and software issues, provide technical support to customers, and provide assistance with the installation and maintenance of hardware and software. The IT Support Services Analyst must also be able to provide training and support to customers, and be able to work with other IT professionals to ensure that customer needs are met. Job Skills Required
• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
• Knowledge of hardware and software installation and maintenance
• Knowledge of IT systems and processes
• Ability to work independently and as part of a team
• Ability to diagnose and troubleshoot hardware and software issues
• Ability to provide technical support and training to customers
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in IT support services
• Knowledge of hardware and software installation and maintenance
• Knowledge of IT systems and processes
• Excellent customer service skills
• Strong problem-solving and troubleshooting skills
Job Knowledge
• Knowledge of hardware and software installation and maintenance
• Knowledge of IT systems and processes
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting and problem-solving techniques
Job Experience
• At least two years of experience in IT support services
• Experience in providing technical support to customers
• Experience in troubleshooting and resolving technical issues
• Experience in providing assistance with the installation and maintenance of hardware and software
Job Responsibilities
• Provide technical support to customers
• Troubleshoot and resolve technical issues
• Provide assistance with the installation and maintenance of hardware and software