Inn Front Desk Supervisor - Full Time
By Biltmore At Asheville, NC, United States
Demonstrated leadership skills and/or previous supervisory/management experience.
Strong planning, organizational, and time management skills.
A high school diploma (or GED). Additional education, training, and/or certifications strongly preferred.
Must have solid knowledge of four/five star service and quality standards.
Accommodate room changes expediently and communicate with housekeeping.
Oversee front desk and PBX meal breaks.
Front Desk Supervisor Jobs
By The Colonnade Group At Boston, MA, United States
1 - 2 years supervisory experience in a Hotel or other customer relations position.
Minimum 1 year of hotel experience.
Supervise desk agents and work load during shift. Complete shift check-lists as specified.
Handle guest check-ins and check-outs efficiently and in a friendly and professional manner.
Run accurate room status reports in a timely manner and relay necessary information to effected departments and individuals.
Print cashiers report and verify balances. Verify all banks and deposits accordingly.
Hotel Front Desk Supervisor
By Lafrance Hospitality At North Conway, NH, United States
Performs training and revenue management strategies with the staff
Maintains a positive, cooperative work environment between personnel and management
Strong interest and willingness to develop sound managerial and team building skills, to lead a team effectively
Supervises Guest Representatives, Night Auditors and acts as Manager on Duty as needed
Is knowledgeable about all brand standards
Excellent communication skills, both written and oral, to communicate with guests, potential guests, and fellow employees
Front Desk Supervisor Jobs
By Hyatt Place Herndon/Dulles Airport-East At Herndon, VA, United States
Prepares all necessary reports during each shift for the management team
Process all payments according to established hotel requirements
Commuter benefits including transit & parking
Provide information and assistance to all guests and vendors
Ensure all front desk staff know all components/features of our guest service guarantee and are trained to meet service standards
Assist in creating and distributing the team member schedule in a timely manner
Front Desk Supervisor Jobs
By The Source Hotel At Denver, CO, United States
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Performs other duties as assigned, requested or deemed necessary by management.
Ability to communicate information and hotel services to management and guests. Second language may be required.
Requires high school graduate level mathematical aptitude and knowledge of standard cash handling procedures and computerized cash register systems.
Requires knowledge of company/hotel policies and procedures and the ability to determine course of action based on these guidelines.
Excellent speech communication skills required for continual interaction with guests. Frequent use of phone.
Front Desk Supervisor Jobs
By Stein Collection At Park City, UT, United States
Great benefits including choice of health insurance plans, dental, vision, short- and long-term disability and life insurance, matching 401K, and more
Unmatched ski/snowboard benefits at Park City Mountain/Canyons Resort and Deer Valley Resort
Stein Eriksen Lodge, Park City’s only Forbes Five-Star Hotel and Spa, offers:
Competitive wages and bonus plans to recognize your dedication and service with us
Paid training time and programs
Chef prepared meals daily in our cafeteria, at no cost to you
Hotel Front Desk Supervisor
By Oxford Casino Hotel & Event Center At Oxford, ME, United States
Consistently set the example for front desk agents of exemplary service and accurate and complete front desk management.
Minimum of two (2) years prior experience in guest service capacity.
Excellent guest service skills; attentive and detail oriented.
Ability to maintain a high energy level in a fast paced environment and manage multiple tasks simultaneously.
Effective communication skills with the ability to communicate with both guests and co-workers.
Must have basic math skills with the ability to accurately handle cash and process sales transactions.
Front Desk Supervisor Jobs
By Placemakr At San Jose, CA, United States
Manage your team of Guest Experience Associates, ensuring they are well trained, supported and set up to succeed in their roles
Additional duties and responsibilities as assigned
You have a high school diploma and at least 2-5 years of hospitality/concierge experience.
Property Leadership roles come with additional benefits such as cell phone reimbursement and health and wellness stipend
Create a culture consistent with Placemakr’s core values and world-class quality of service
You are a stellar communicator who can effectively communicate with guests from all walks of life.
Front Desk Supervisor Jobs
By MyCare Medical Group At Palm Beach Gardens, FL, United States
Strong organizational and time management abilities, with the capacity to multitask and prioritize tasks in a fast-paced environment.
Reservations Management: Coordinate and manage room reservations, ensuring accuracy, proper documentation, and adherence to established policies and procedures.
Administrative Tasks: Perform various administrative duties, including record-keeping, report generation, inventory management, and ensuring proper cash handling procedures.
Proficiency in using hotel property management systems and other relevant software applications.
Check-in and Check-out: Facilitate guest check-in and check-out processes, ensuring efficiency, accuracy, and a positive experience for guests.
High school diploma or equivalent; additional education in hospitality or related field is a plus.
Front Desk Supervisor Jobs
By Midas Hospitality At Woodland, CA, United States

Front Desk Supervisor- Comfort Inn: Sacramento, CA Midas Hospitality is recognized as one of the Top 100 U.S. Employers in 2021 (by MogulRecruiter). Ranking #30 for talent, #13 for diversity, #33 for ...

Front Desk Supervisor - Embassy Suites Denver Downtown
By Sage Hospitality Group At Denver, CO, United States
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Performs other duties as assigned, requested or deemed necessary by management.
Ability to communicate information and hotel services to management and guests. Second language may be required.
Requires high school graduate level mathematical aptitude and knowledge of standard cash handling procedures and computerized cash register systems.
Requires knowledge of company/hotel policies and procedures and the ability to determine course of action based on these guidelines.
Excellent speech communication skills required for continual interaction with guests. Frequent use of phone.
Front Desk Supervisor Jobs
By PMP Management At Marina del Rey, CA, United States
Demonstrates organizational skills in the form of prioritization and time management.
Exhibits good communication and listening skills. Speaks clearly and actively listens.
Cleaning responsibilities for front desk area.
Performs any other duties or responsibilities that may be assigned.
Offers suggestions for department performance/policy/procedures improvement. Intervenes to correct problems as they occur.
Maintain guest/member files and assist the Executive Office in auditing Resident and Member files when necessary.
Front Desk Supervisor - The Armstrong Hotel
By The Yarrow Group At Fort Collins, CO, United States
Previous Hotel Front Office experience is REQUIRED
Knowledge of office and record-keeping practices and procedures, the use of office machines, and rules of English grammar and composition.
Move reservations as needed to benefit the waitlist, extended stay reservations, special requests, or group reservations.
Personally Engaged & Professionally Invested
Able to view Work as a Lifestyle
Readily available and approachable to all guests and associates
Front Desk Supervisor Jobs
By Bluegreen Vacations At Daytona Beach, FL, United States
At least one year of Front Desk experience as Guest Services Agent, and/or two years’ experience in the Hospitality field.
23 Paid Days off per Year!
401K Match up to 4%
6 weeks - Paid Parental Leave
Internal growth and career pathing
Safe and fun work environment
Front Desk Supervisor Jobs
By The Wurzak Hotel Group At Philadelphia, PA, United States
Attention to details with good organizational and efficient time management skills.
Any other tasks/duties as requested by management.
Update group information. Maintain, monitor, and prepare group requirements. Relay information to appropriate personnel.
Receive information from the previous shift manger and pass on pertinent details to the oncoming manager.
Ensure that employees are, at all times, attentive, friendly, helpful and courteous to all guests managers and other employees.
Perform special projects and other responsibilities as assigned.
Front Desk Supervisor Jobs
By NAVY EXCHANGE SERVICE COMMAND (NEXCOM) At Fort Worth, TX, United States

Job Summary: Incumbents of this position is responsible for managing daily operations of the front desk reservations and group reservation office for a lodging operation. Duties and Responsibilities: ...

Front Desk Overnight Supervisor
By Sonesta At , San Juan, Pr
Promote teamwork and quality service through daily communication and coordination with other shifts and departmental management.
Communicate any outstanding guest requests or issues to management that may require additional monitoring or follow-up.
Two years of previous hotel experience required.
Professional verbal and written communication skills.
Mathematical skills, including basic math, budgeting, profit/loss concepts, percentages, and variances preferred.
Problem solving, reasoning, motivating, organizational and training abilities preferred.
Front Desk Supervisor Jobs
By Hampton Inn Manhattan/Madison Square Garden Area - Herald Square At , New York, 10001, Ny $21 an hour
Perform other duties as requested by management.
Oversee front office operations in the absence of the Front Office Manager or Assistant General Manager.
1 to 3 years of related experience.
Assistant Front Office Manager – Front Office Manager – Assistant General Manager
Resolve guest complaints and concerns by conducting thorough research of the situation and determining the most effective solutions.
Be aware of guest satisfaction scores and work toward increasing departmental and overall guest satisfaction.
Front Desk Supervisor Jobs
By Westgate Resorts At , Mesa, 85215, Az $19 an hour
Greets, registers, assigns rooms to guests, and inputs information into the property management system
Checks guests out of property management and phone system.
Comprehensive health benefits – medical, dental and vision
Get access to your pay as you need it with our Daily Pay benefit
Family benefits including pregnancy, and parental leave and adoption assistance
Schedules and directs Front Office team members as needed
Overnight Front Desk Supervisor
By 50 Bowery At , New York, 10013, Ny $28 - $30 an hour
Refined verbal and written communication skills.
Experience and a thorough understanding of Front Office operations.
A true desire to satisfy the needs of others in a fast paced environment.
Ability to stand for long periods of time.
Hourly compensation for this position ranges from $28 to $30 an hour.
This is not you typical career opportunity. This is the Hyatt Touch.

Are you looking for an exciting and rewarding opportunity to lead a team of front desk professionals? We are looking for a Supervisor De Front Desk to join our team and help us provide exceptional customer service to our guests. As Supervisor De Front Desk, you will be responsible for overseeing the daily operations of the front desk, ensuring that all guests receive the highest level of service. You will also be responsible for training and developing staff, managing budgets, and ensuring that all policies and procedures are followed. If you have a passion for customer service and a desire to lead a team of dedicated professionals, this is the job for you!

Overview Supervisor de Front Desk is a position responsible for supervising the front desk staff and ensuring that all customer service needs are met. The Supervisor de Front Desk is responsible for providing excellent customer service, managing staff, and ensuring that all front desk operations are running smoothly. Detailed Job Description The Supervisor de Front Desk is responsible for overseeing the daily operations of the front desk. This includes supervising staff, providing customer service, and ensuring that all front desk operations are running smoothly. The Supervisor de Front Desk is also responsible for training new staff, resolving customer complaints, and ensuring that all customer service needs are met. Job Skills Required
• Excellent customer service skills
• Ability to manage staff
• Excellent communication skills
• Ability to multitask
• Knowledge of front desk operations
• Ability to resolve customer complaints
• Knowledge of computer systems
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service or front desk operations
• Knowledge of computer systems
• Ability to multitask
• Excellent communication skills
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of front desk operations
• Knowledge of computer systems
• Knowledge of office procedures
Job Experience
• Previous experience in customer service or front desk operations
• Previous experience in supervising staff
Job Responsibilities
• Supervise front desk staff
• Provide excellent customer service
• Ensure that all customer service needs are met
• Train new staff
• Resolve customer complaints
• Ensure that all front desk operations are running smoothly