Front Desk Supervisor Jobs
By Embassy Suites Charlotte-Concord Golf Resort & Spa At Concord, NC, United States
Assisting the Front Office Manager in the day-to-day operations of the front desk while ensuring 100% guest satisfaction.
Previous hotel front desk supervisory experience preferred or related supervisory experience.
OnQ and Hilton experience preferred.
Outstanding guest service skills; Strong hospitality skills.
You will look for new ways to enhance the guest experience
Registering our guests and assisting with guest departures while providing prompt and courteous service.
Front Desk Supervisor Jobs
By Pyramid Global Hospitality At Raleigh, NC, United States

The Front Desk Supervisor provides guidance and leadership as the lead Front Office Clerk ensuring consistent quality customer service is delivered. The Front Desk Supervisor will: Communicate ...

Front Desk Supervisor - Hampton Inn & Suites Asheville - Biltmore Village
By Biltmore Farms, LLC At Asheville, NC, United States
Manage and motivate your entire front desk team communicating daily objectives to ensure overall guest enjoyment
Oversee and communicate daily sales strategies for more "heads in beds"
Take communication to the next level, providing clear direction to your team and unparalleled service to your guests
Be a communication guru between guests and staff
As a Front Desk Supervisor, you will
Inn Front Desk Supervisor - Full Time
By Biltmore At Asheville, NC, United States
Demonstrated leadership skills and/or previous supervisory/management experience.
Strong planning, organizational, and time management skills.
A high school diploma (or GED). Additional education, training, and/or certifications strongly preferred.
Must have solid knowledge of four/five star service and quality standards.
Accommodate room changes expediently and communicate with housekeeping.
Oversee front desk and PBX meal breaks.
Front Desk Supervisor - 21C Museum Hotel
By 21c Museum Hotels At Durham, NC, United States
Must have past experience in dealing directly with the public and acquired general knowledge of basic customer service skills.
Performs other duties as assigned, requested or deemed necessary by management.
Know standard cash handling procedures and knowledge of computerized cash register systems.
Minimum one year previous experience as a front office supervisor or minimum of two years front office experience in hotel work.
Oversees all day to day operations of Front Desk staff, insuring that all established front office and hotel policies are followed.
Maximizing revenue in each phone/desk transaction.

Are you looking for an exciting and rewarding opportunity to lead a team of front desk professionals? We are looking for a Supervisor De Front Desk to join our team and help us provide exceptional customer service to our guests. As Supervisor De Front Desk, you will be responsible for overseeing the daily operations of the front desk, ensuring that all guests receive the highest level of service. You will also be responsible for training and developing staff, managing budgets, and ensuring that all policies and procedures are followed. If you have a passion for customer service and a desire to lead a team of dedicated professionals, this is the job for you!

Overview Supervisor de Front Desk is a position responsible for supervising the front desk staff and ensuring that all customer service needs are met. The Supervisor de Front Desk is responsible for providing excellent customer service, managing staff, and ensuring that all front desk operations are running smoothly. Detailed Job Description The Supervisor de Front Desk is responsible for overseeing the daily operations of the front desk. This includes supervising staff, providing customer service, and ensuring that all front desk operations are running smoothly. The Supervisor de Front Desk is also responsible for training new staff, resolving customer complaints, and ensuring that all customer service needs are met. Job Skills Required
• Excellent customer service skills
• Ability to manage staff
• Excellent communication skills
• Ability to multitask
• Knowledge of front desk operations
• Ability to resolve customer complaints
• Knowledge of computer systems
Job Qualifications
• High school diploma or equivalent
• Previous experience in customer service or front desk operations
• Knowledge of computer systems
• Ability to multitask
• Excellent communication skills
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of front desk operations
• Knowledge of computer systems
• Knowledge of office procedures
Job Experience
• Previous experience in customer service or front desk operations
• Previous experience in supervising staff
Job Responsibilities
• Supervise front desk staff
• Provide excellent customer service
• Ensure that all customer service needs are met
• Train new staff
• Resolve customer complaints
• Ensure that all front desk operations are running smoothly