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It Service Desk Support Technician Jobs

Service Desk Support Technician
By Yoh, A Day & Zimmermann Company At Malvern, PA, United States
Minimum of 3-5 years of IT experience and/or equivalent education (Bachelor’s degree, and/or IT certifications)
Application management with software as a service
Manage internal Service Desk documentation, outlining steps and solutions used to troubleshoot common problems.
Be able to support multiple business locations, either remotely or in person as needed.
Good oral and written communication skills
Intermediate knowledge of O365, Windows 10, Active Directory, Exchange
It Service Desk Technician
By Penske Truck Leasing At Tampa, FL, United States
Prior Service Desk and Project Management experience preferred
At least 2 years of prior customer service experience (technical or non-technical) required
In-depth knowledge of Windows 10, Microsoft Edge, Office 365
Knowledge of and ability to troubleshoot Printers in a Windows environment required
Working knowledge of wireless technology and mobile environment required
Work on special projects and laptop software configuration
It Service Desk Technician
By Millennium Physician Group At Fort Myers, FL, United States
Respond to requests and incidents by phone, email, support queue, on-site visits, or remote-control sessions
Remotely assist with new printers, desktops, and laptops
3 + Years Ticketing System Experience
3 + Years Technical Support Experience
Associates Degree or equivalent experience
IT Certifications A+, ITIL (preferred)
It Service Technician Jobs
By Harrison Steel Castings Co. At Attica, IN, United States
Previous machining education or experience
Good problem solving skills and knowledge of safety practices
Troubleshooting, diagnosing, and repairing IT-based hardware or software and network technology systems that provide broadcast and AV services
Performing maintenance and service calls on client sites as needed
Supporting Windows/Linux-based digital signage system to ensure playback functionality
Supporting on-site installation of systems by working with client IT organizations or services
It Service Technician Jobs
By Metinteractive At Hartford, CT, United States
Experience working with non-technical customers or clients of various skill level
3+ years' related experience assisting with the implementation, maintenance, and upgrades to hardware and software of an organization's IoT
Experience with firewalls and Active Directory configuration
Experience Implementing, administrating, and troubleshooting audio or video infrastructure devices
Knowledge of computer networking fundamentals (LAN, WLAN, DNS, etc.)
Managed Windows-based workstations, desktops, servers, or VMs
It Service Technician Jobs
By Metinteractive At Westport, CT, United States
Experience working with non-technical customers or clients of various skill level
3+ years' related experience assisting with the implementation, maintenance, and upgrades to hardware and software of an organization's IoT
Experience with firewalls and Active Directory configuration
Experience Implementing, administrating, and troubleshooting audio or video infrastructure devices
Knowledge of computer networking fundamentals (LAN, WLAN, DNS, etc.)
Managed Windows-based workstations, desktops, servers, or VMs
It Service Technician Jobs
By Metinteractive At New York, NY, United States
Experience working with non-technical customers or clients of various skill level
3+ years' related experience assisting with the implementation, maintenance, and upgrades to hardware and software of an organization's IoT
Experience with firewalls and Active Directory configuration
Experience Implementing, administrating, and troubleshooting audio or video infrastructure devices
Knowledge of computer networking fundamentals (LAN, WLAN, DNS, etc.)
Managed Windows-based workstations, desktops, servers, or VMs
It Support Technician - It Service Desk
By University of Utah Health At , Salt Lake City, 84190
Knowledge / Skills / Abilities
Other duties as assigned by the help desk manager.
Ability to troubleshoot issues remotely.
Excellent customer service and communication skills, including written, verbal and telephone skills.
Previous contact or call center experience
Privacy experience (FERPA or HIPAA)
It Service Desk Junior Technician
By Glanbia Business Services At , Twin Falls, 83301
Manage tasks ensuring that service level agreement and key performance indicators are met, redirecting if/when needed to the appropriate team.
Work closely with service desk managers and supervisors to ensure they are kept updated with key information
Bachelor’s Degree in IT or relevant work experience
MTA, MCSA, CCNA, ITIL Foundations, and/or ITIL Practitioner certifications preferred
Strong oral and written communication skills
Creative and effective problem solving skills
It Service Desk Support Technician
By Green River Community College At , Auburn, 98092, Wa $4,948 - $6,494 a month
SPECIAL REQUIREMENTS, LICENSES AND CERTIFICATIONS:
Efficiently manage the employee loaner device check-out program, ensuring proper tracking and accountability of loaner devices to support inventory efforts.
The ideal candidate will have an associate degree or higher-level degree in computer science or equivalent work experience.
Excellent communication and interpersonal skills, able to describe complex technical issues to college community members with varying degrees of technical skill.
IT certifications - Hardware and/or Software certifications
A cover letter which specifically describes how you meet each QUALIFICATION
Service Desk & Desktop Support Specialist Ii (It)
By SAG-AFTRA At Los Angeles, CA, United States
Bachelor’s degree preferred, or an equivalent combination of education and experience.
Demonstrate excellent verbal and written communication skills, as well as presentation
Strong knowledge of MacOS X and Intel-based Apple computers.
Minimum five (5) years providing computer support, of which two (2) years should include IT Helpdesk support responsibilities.
The salary for this position is $55,000 annually along with excellent employee benefits and perks such as a 35-hour work week.
Balance between work and home life responsibilities
It Service Support Iii (Telecommunications Support)
By Qodoro At United States
Knowledge of IT Service Management: Incident, Change, Service Request, and Asset Management.
Provides coordination and assistance with Asset Management, PC Refresh, Phone System Issues, Printer Refreshes, etc.
3-4 years experience as a telecommunications specialist, IT support, or similar
Establishes voice and data networks by programming features, establishing interfaces and integrations, following industry standards, and activating remote access tools.
Adaptability and the ability to master new technologies quickly.
Establishes communications systems by programming voice and data telecommunications network circuits and equipment.
It Service Desk Technician Ii
By Inline Plastics At McDonough, GA, United States
(include education, experience, special skills, licenses, and/or certifications required.)
Working knowledge of Adobe Illustrator, InDesign, and Photoshop, as well as CAD/CAM applications, is a plus
Working knowledge of LAN/WAN environments, TCP/IP, DNS, DHCP, switches, routers and other network devices
Effective organization and planning skills and ability to prioritize work on multiple projects with high attention to detail
Proven analytical and problem-solving abilities
Provide support, break-fix/hardware repair, and troubleshooting of IT deployed equipment, smartphones, networks, printers, phone systems, and software installations
It Service Desk Technician I
By Exactech At Gainesville, FL, United States
Experience working in an ITIL-driven environment and working knowledge of ITIL principles and processes.
Develop service delivery knowledgebase to include fact sheets, tutorials, and FAQs.
Provide on-site remote hands for vendors and engineers as required.
Associates Degree or equivalent work experience required. Bachelor's Degree or equivalent work experience preferred.
Minimum 1-3 years of experience in Information Technology service delivery.
Experience with Windows operating systems and M365 Office productivity suite.
It Service Desk Technician
By Morgan Advanced Materials At Fostoria, OH, United States
Keen attention to detail with excellent time management & organisation skills
Working with the Infrastructure Change Management team to record and execute operational changes
Uses desktop management systems software and appropriate analysis equipment to collect data, model performance, and create reports, including proposals for improvement.
Manages timely and effective handling of enquiries and requests for guidance
Excellent customer service and engagement skills and ethos is a must
Career experience in Manufacturing, Engineering or Supply Chain business environments.
It Service Desk Technician – Level 2 (Msp)
By Bowman Williams At Los Angeles, CA, United States
Email Administration with mid-level of user management including configuring new accounts, password resets, and troubleshooting user login, profile, and permission issues
High-level experience and knowledge of Windows and Mac operating systems
Experience in troubleshooting Remote Desktop Services and VPN
Experience with desktop operating systems
Virtualization Administration and architecture knowledge such as rebooting virtual machines, allocating necessary resources, and maintaining the hypervisor
Experience with M365 and ConnectWise
It Service Desk Technician I
By Harvard Maintenance At New York, NY, United States
AA in IT related field or IT certification or 1 year of experience working in a technical environment.
Provide remote help desk support via phone and/or in-person.
Update company Knowledge base (Confluence) with technical documentation and solutions
Help maintain and administer Microsoft Intune environment and devices in endpoint manager.
Experience installing, upgrading, and repairing desktops or laptops running MS operating systems.
Experience with smart phones, tablets, and other technical equipment.
It Support Desk Jobs
By AIFS At Stamford, CT, United States

Assist the senior desktop support/network administrator with upgrading PCs and laptops. Update drives from traditional to SSD, install Windows 10 and assist with Windows updates. Troubleshoot issues ...

It Support Desk Supervisor
By Proven Recruiting At Cypress, CA, United States
Bachelor's in Computer Science, Business, or related field experience (ITIL and ServiceNow certifications a plus!)
2+ years' experience managing Level 1 Support Desk teams and ServiceNow ticketing systems
Experience tracking metrics in Excel and running Incident by State reports to ensure IM, FCR, and SLA compliance
Manage support desk and support configurations, installations, and troubleshooting of software and end-user devices
Complete benefits package, including medical, dental, vision, 401(k), and PTO
5+ years supporting Active Directory, DNS, DHCP, TCP/IP, VPN, MS Exchange, and Cisco Contact Center
It Service Technician 1 Jobs
By GovCIO At Lees Summit, MO, United States
Other Required Qualifications, Skills, And Experience
Preferred Qualifications, Skills, And Experience
May be trained to perform Critical Incident Response, Account Management or Problem Management duties.
Account Management Services utilizing Active Directory.
Excellent problem-solving skills and analytical abilities
Provide remote support services for telework/home users.

Are you looking for a challenging and rewarding role in IT Service Desk Support? We are looking for an experienced Technician to join our team and provide exceptional customer service to our clients. You will be responsible for troubleshooting and resolving technical issues, providing technical advice and guidance, and ensuring customer satisfaction. If you have a passion for technology and a commitment to providing excellent customer service, then this is the job for you!

Overview The IT Service Desk Support Technician is responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. Detailed Job Description The IT Service Desk Support Technician is responsible for providing technical assistance and support related to computer systems, hardware, or software. They respond to queries, run diagnostic programs, isolate problems, and determine and implement solutions. They also provide support for the installation, configuration, and maintenance of computer systems, hardware, and software. They may also provide technical training and guidance to end-users. Job Skills Required
• Knowledge of computer systems, hardware, and software
• Ability to troubleshoot and diagnose technical issues
• Excellent customer service and communication skills
• Ability to work independently and as part of a team
• Ability to work under pressure and meet deadlines
• Knowledge of IT security principles
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• A+ certification or equivalent
• Experience with IT service desk software
• Experience with Windows, Mac, and Linux operating systems
Job Knowledge
• Knowledge of computer systems, hardware, and software
• Knowledge of IT security principles
• Knowledge of IT service desk software
• Knowledge of Windows, Mac, and Linux operating systems
Job Experience
• Previous experience in a customer service or technical support role
• Previous experience in an IT service desk role
Job Responsibilities
• Respond to customer inquiries via phone, email, or chat
• Diagnose and troubleshoot technical issues
• Install, configure, and maintain computer systems, hardware, and software
• Provide technical training and guidance to end-users
• Monitor and maintain IT systems
• Document technical issues and resolutions