Resort Housekeeping Manager Jobs

Effective management, leadership, organizational, and communication skills

Assists in the management of Housekeeping Rooms Personnel, particularly during heavy turns

Is polite, friendly, and helpful to guests, management and fellow employees

Works closely with Guest Services Manager to resolve all room discrepancies before the end of each day

Possesses full knowledge of all matters relating to the proper administration of the Housekeeping department

Assists Housekeeping Manager in coordinating the repair of Housekeeping equipment such as vacuums, buffers, carts, and furniture

Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.).

Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.

Ensure that large guestroom turns are managed efficiently.

Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.

Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.

Manage and organize large turn days (including group check-ins or check-outs).

A Hospitality Management Degree qualification is preferred, however, not essential with relevant experience

Applicants are highly recommended to have a minimum of 5 years of experience in Resort Management

Important to enjoy local activities as guests and employees are very passionate about enjoying all the destination has to offer

Strong ability to manage labor and adjust standards as needed

Knowledgeable about standard profit margins and ability to make financial decisions which maintain those margins

Ideal candidate should have prior operational background experience in Food & Beverage or Rooms, Residential experience would be a plus/advantage

2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major; no work experience required.

High school diploma or GED; 1 year experience in the housekeeping or related professional area.

Ensures guest room status is communicated to the Front Desk in a timely and efficient manner.

Inspects guestrooms on a daily basis.

Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments.

Inventories stock to ensure adequate supplies.

Excellent time management skills with the ability to change activity frequently and cope with interruptions

Manage a budget, adhering to set annual costs, with the ability to perform a cost-benefit analysis

Establish and maintain collaborative relationships with fellow regional team members and upper management team

Please visit our careers page to review our full benefits offerings

More benefits and company perks information below

Provide cross-coverage for your manager and Co-Manager(s) when necessary

Education assistance, certification reimbursement, and student loan refinancing partnership programs are available.

Competitive benefits packages including medical, dental, vision, and PTO

3+ years of experience in housekeeping

Oversee the Housekeeping staff to ensure compliance with federal, state, and local standards, guidelines, and regulation

Oversee the scheduling of work assignments

Review and resolve complaints or concerns from residents, departments, and staff

Minimum of 3 years of housekeeping management experience.

Hospitality housekeeping management a plus.

Employee travel program offering discounted rates in Fairmont’s and Accor worldwide.

Proven leadership and coaching skills with a track record of developing a highly motivated and cross-trained group of progressive accounting professionals.

We are an equal opportunity employer. All offers contingent on background check and E-Verify.

Oversee the day-to-day operations of the housekeeping department.

Available to work nights, weekends, and holidays as necessary.Key Accountabilities

Strong communication skills (verbal, listening, writing)

Strong customer and associate relation skills

Extensive knowledge of Housekeeping and Laundry operational procedures

Ability to effectively manage labor productivity

Minimum 2 year college degree or equivalent experience required

Demonstrates a full knowledge of the hotel layout

Effectively and efficiently assist in the daily operations of the Housekeeping Department

Provides quality service to ensure positive guest comments and feedback

Creates a safe, comfortable and friendly working environment to enable the team to deliver an outstanding overall level of service

Works closely with Engineering Department to maintain effective room and public area maintenance program

Ensures a smooth running of the entire Housekeeping operation

Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.).

Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.

Ensure that large guestroom turns are managed efficiently.

Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.

Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.

Manage and organize large turn days (including group check-ins or check-outs).

Minimum two (2) years management experience in a hotel/resort housekeeping environment.

Excellent organizational, time management and strong analytical and computer skills.

Experience in the selection, training and supervision of housekeeping staff.

Strong written and verbal communication skills.

Minimum Qualifications / Other Expectations:

Assists in developing training material for safety concerns and address challenges.

One year related housekeeping experience required.

One year hospitality customer service experience preferred in discipline.

401k with employer match (subject to eligibility requirements, including tenure - speak to your recruiter for additional information)

Depending on position, paid time off, parental leave and holidays (speak to your recruiter for additional information)

Wish day paid time to volunteer at an approved organization of your choice

Legal and identify theft plan

Assist in ensuring compliance with all corporate Risk Management standards (MSDS, HazComm, etc.).

Employees must, at all times, be attentive, friendly, helpful, and courteous to all guests, managers, and fellow employees.

Ensure that large guestroom turns are managed efficiently.

Assist in preparing employee Schedule according to business forecast, payroll budget guidelines and productivity requirements.

Maintain a professional working relationship and promote open lines of communication with managers, employees and other departments.

Manage and organize large turn days (including group check-ins or check-outs).

Three to Five years progressive Housekeeping and Front Office management experience in a luxury 4-5 star rated hotel.

Effective management, leadership, organizational and communication skills

Submit to Engineering & Management work orders for painting, repairs, furnishings, relocation of equipment, and reallocation of space

Qualifications must include P&L understanding, good leadership, and people skills.

Work with Director of Rooms and Operations manager in supervising the housekeeping staff.

Ability to professionally grow into the Departmental Leader role of Executive Housekeeper or Rooms Division Managerial role.

8 years minimum experience as a General Manager or Resort Manager in an upscale environment

Excellent written and oral communication skills.

Previous experience in a resort environment with seasonal business fluctuations preferable

10+ years of P&L responsibilities

Ability to motivate and inspire a team

Assures that all financial and credit procedures are followed; coordinates arrivals, departures and billing requirements with Sales and Catering Departments.

Minimum Two Years Luxury Experience in Hospitality desired

Strong leadership, communication, and organization skills

Interviews, trains and schedules the staff, as well as conducts performance evaluations and disciplines staff when needed.

Resolves guest concerns and interacts with the highest level of hospitality and professionalism, accommodating special requests whenever possible.

Resolves customer complaints from all areas of the hotel.

Requires 1-3 years of related experience and 0-2 years’ experience in a management role.

Requires a bachelor's degree or equivalent experience.

Ensures compliance with appropriate infection prevention, safety, OSHA, Joint Commission and regulatory standards.

Determine the needs of the clients' operation and ensures that the appropriate Aramark resources are engaged.

Mentor employees by creating a shared understanding about what needs to be achieved and how it is to be achieved.

Ensure safety and sanitation standards in operation are compliant with Aramark and client's regulations.

Good communications skills, outgoing, friendly and able to speak professionally with our guests, your manager and your colleagues.

You take pride in your work.

You like being in the driver’s seat and leading others to success

You are actively engaged and passionate about where you work

Here are some reasons our associates like working for us:

Pay Range: $52,655 - $65,819

Maintain a working knowledge and understanding of Parks technology systems.

Lots of Employee Discounts on electronics, health & wellness, retail, travel/events/entertainment, services/education

SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.):

Managing employees and providing leadership:

Oversee all aspects of Personnel (hiring, evaluations, discipline).

Follow and enforce park policies and procedures.