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Remote It Support Specialist Jobs in New York

It Support Specialist Jobs
By Gainor Staffing At New York City Metropolitan Area, United States
Experience with document management systems and e-filing processes.
Provide excellent 2nd line/desk side incident, problem, and request management support, following established processes.
Assist in hardware upgrades, asset management, and IT projects.
Manage video and audio conferences, including software from Cisco, Webex, Zoom, and Microsoft Teams.
Contribute to the knowledge base and stay informed about industry trends.
Extensive hardware knowledge including printers, laptops, iPhones, Android devices.
It Tech Specialist I - Remote
By Mayo Clinic At , Rochester, 55901 $108,306 - $157,040 a year
A highly developed aptitude, knowledge and experience with Microsoft applications (Excel, Word, Power Point) is required.
Some, but not all of the job responsibilities include:
Additional experience with data analytic and modeling tools helpful. Experience working with cost modeling helpful.
Budgeting, forecasting and monthly financial reporting for Mayo Clinic Cloud
Reporting of cloud expenses and analysis of trends, etc.
Tracking and analysis of program costs
Support Specialist(Remote) Jobs
By Broadlume At New York, NY, United States
You have 2+ years of experience within the flooring industry using an industry specific business management / Business Management System.
You have knowledge and experience with accounting practices and account reconciliation processes.
Work From Home + Remote Office Allowance
Manage day-to-day workflow with composure and flexibility as customer and team needs evolve, case volume changes
Respond to customer requests by phone, chat, and email in a professional and timely manner
Serve as an internal resource to our partnering teams (AM, sales)
It Support Specialist Jobs
By Allegiant Giving At Garden City, NY, United States
Knowledge and management skills with virtualization and VMware vSphere
Minimum 3-5 years’ experience in an IT Support Role or equivalent
Knowledge of Microsoft Operating Systems (client/server)
Experience with printer troubleshooting and maintenance.
Knowledge of Microsoft Office 365 and Google Workspace technologies
Eager to learn and support new technologies.
It Support Specialist Jobs
By Fi At New York, NY, United States
DevOps knowledge/experience (AWS, etc.) is a plus
In-person and remote user support
Excellent written and verbal communication skills
3+ years experience working in IT or system administrator roles
Strong knowledge of modern IT best practices and technologies
Strong knowledge of networking technologies (TCP/IP, TLS, how VPNs work, etc.)

Are you looking for an exciting and rewarding career in IT? We are looking for a Remote IT Support Specialist to join our team and provide technical assistance to our customers. You will be responsible for troubleshooting hardware and software issues, providing technical advice, and resolving customer inquiries. If you have a passion for technology and a commitment to providing excellent customer service, then this is the job for you!

Overview A Remote IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are responsible for diagnosing and resolving technical issues, either over the phone or through remote access. They may also provide training and guidance to customers on the use of computer systems and software. Detailed Job Description A Remote IT Support Specialist is responsible for providing technical assistance and support related to computer systems, hardware, or software. They are responsible for diagnosing and resolving technical issues, either over the phone or through remote access. They may also provide training and guidance to customers on the use of computer systems and software. Job Skills Required
• Excellent customer service skills
• Excellent problem-solving skills
• Knowledge of computer systems and software
• Knowledge of network and internet protocols
• Ability to troubleshoot hardware and software issues
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to communicate technical information to non-technical users
• Ability to work with remote access tools
Job Qualifications
• Bachelor’s degree in Computer Science, Information Technology, or related field
• At least two years of experience in IT support
• Knowledge of computer systems and software
• Knowledge of network and internet protocols
• Ability to troubleshoot hardware and software issues
• Ability to work independently
• Ability to work in a fast-paced environment
• Ability to communicate technical information to non-technical users
• Ability to work with remote access tools
Job Knowledge
• Knowledge of computer systems and software
• Knowledge of network and internet protocols
• Knowledge of troubleshooting hardware and software issues
• Knowledge of remote access tools
Job Experience
• At least two years of experience in IT support
• Experience in customer service
• Experience in providing technical assistance and support
Job Responsibilities
• Diagnose and resolve technical issues, either over the phone or through remote access
• Provide training and guidance to customers on the use of computer systems and software
• Monitor and maintain computer systems and networks
• Troubleshoot hardware and software issues
• Respond to customer inquiries and requests
• Maintain records of customer interactions and transactions
• Ensure customer satisfaction by providing timely and accurate solutions