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Remote Support Representative Jobs

Remote Support Technician Jobs
By HonorBuilt At Georgia, United States
This is a remote/work from home position.
Document internal processes and procedures related to duties and responsibilities.
Excellent written and verbal skills.
A “can do” approach for receiving customer issues through telephone, email and other avenues.
Diagnosis and troubleshooting issues for Point of Sale Systems (Aloha, SICOM & RPOS and others).
Diagnosis and troubleshooting of networking issues, wired and wireless.
Remote Customer Support Representative
By LC EXCLUSIVE At California, United States
Previous experience in customer service is a plus, but not required
Ability to interact, communicate and negotiate effectively.
Address customer inquiries in a positive, friendly manner.
A high school diploma or GED equivalently.
Must have a smartphone with internet access, laptop recommend but not required
Remote Support Engineer Jobs
By PC Global Tech South Africa At United States
Experience with remote site administration connectivity (via Team Viewer)
Management of user account information including resetting passwords
Experience with remote site administration connectivity (via Team Viewer) as far as Namibia
Spa Guru (Spa management software) setup and support
Experience with remote site administration connectivity (via Team Viewer) as far as Zanzibar Spa
ICT risk management server\Server, network and service monitoring
Customer Support Representative I -7Am-3:30Pm Pt (Remote-Usa)
By Ambry Genetics At Aliso Viejo, CA, United States
Software Skills - Working knowledge of Microsoft Office, Google Chrome, and internet usage required. Salesforce or other case management software preferred.
Demonstrates two or more of the following skills and abilities:
Minimum of 2-3 years of experience in a customer-facing role or data entry is required.
TECHNICAL COMPETENCIES (Skill, Abilities and Capabilities):
Communicate intermediate knowledge of Ambry products and systems to internal teams.
Displays preliminary billing and insurance knowledge.
Customer Support Representative - Remote | Wfh
By Get It Recruit - Healthcare At Houston, TX, United States

We're looking for a dedicated and friendly Customer Service Support Representative to join our team and assist customers in ensuring seamless equipment setup, operation, and inventory management. In ...

100% Remote Support Analyst Jobs
By Agility Partners At United States
Develop and maintain information for knowledge base.
2+ years of professional support experience
Strong problem resolution and analytical skills required
Experience with Windows O/S environment along with IIS and SQL may be required.
Hands on, friendly and awesome team to be apart of that offer a high level of respect for one another!
Great resume builder – gain experience with a Fortune 15 company
Customer Support Representative (Remote)
By quip. At United States
Exposure to business theory, business process development, governance processes, management, and administrative operations.
1+ years of virtual customer care or support experience.
Familiarity with consumer privacy and payments industry compliance requirements.
Strong people skills — you are friendly, empathetic, and a good listener and you’re invigorated by constant personal interaction.
Ability to set and manage priorities judiciously
Excellent written and oral communication skills
Learner Success Support Representative - Remote
By BloomTech At San Francisco, CA, United States
1+ years working in a Learner-facing role in education or customer support
Experience working in a fast-paced environment with multiple concurrent priorities and tasks
Route Learner requests and issues to the appropriate staff member or team
Collaborate with staff members regarding support escalations, along with other requests or inquiries received
Work with and assist Learners regarding general academic, admissions, and technical inquiries or requests
Update cases regularly with all relevant information, i.e. interactions with Learners or progress of a case, for record-keeping
Customer Support Representative, Bilingual - Remote
By Etix, Inc. At , Remote
Previous remote experience is a plus
Previous call center experience (minimum 6 months) is required
Demonstrated excellent written and verbal communication skills
Provide professional and prompt service to Etix patrons.
This position requires heavy computer and phone work.
Equipment is provided by Etix, although candidates must provide a strong dedicated internet connection and a quiet working environment.
Remote Support Technician Jobs
By Andromeda Technology Solutions At , Remote $45,000 - $55,000 a year
Working scheduled remote appointments for service tickets beyond break/fix
Experience with Microsoft Azure and Office 365
Monthly Activities (game nights, trivia, bingo night etc.) (We have figured out ways to do this remotely)
Helping the other members of the team with tickets in a collaborative manner.
Advanced on Microsoft Server Operating Systems (2008-2019)
Advanced on Microsoft Workstation Operating Systems (XP to Windows 10)
Claims Casualty Support Representative (Remote Opportunity)
By Grange Insurance Company At , Columbus, 43206
Establishes and maintains positive relationships with both internal and external customers providing excellent customer service.
Provide assistance with developing/mentoring newer claims associates as applicable.
Delivers consistent high-quality claims handling results.
Maintains timely review of file, reserve adequacy and evaluation of files for settlement purposes according to current strategy.
What You’ll Bring To The Company:
Support Bcba (Remote) Jobs
By Lighthouse Autism Center At , South Bend, 46614, In
Attends and maintains all outside training certifications (CPR, First Aid, etc.)
Support BCBA - Fully Remote
Additional Responsibilities – If Applicable:
Employees are eligible for the following benefits:
Assist in-center BCBAs with providing supervision to RBTs via Microsoft Teams
Assist in-center BCBAs with billable hours by providing Telehealth services to clients via Microsoft Teams
Remote Support Engineer Jobs
By Philips At , Remote
You have prior experience in providing remote technical support to customers, ideally in a Healthcare IT support or similar role.
You possess strong troubleshooting and problem-solving skills, coupled with a deep understanding of various operating systems, software applications, and networking protocols.
Read more about our employee benefits.
Learn more about our business.
Discover our rich and exciting history.
Learn more about our purpose.
Customer Support Representative - Remote (Ut Only)
By Gabb, Inc. At , Lehi, Ut $16 an hour
Continually learn about our products and services to enhance your knowledge to better support our customers
1+ years of experience in a customer support role, preferably for a technology product or service
Exceptional communication skills and the ability to react quickly when speaking with customers
Strong problem solving and troubleshooting skills to talk customers through situations clearly and accurately
Experience with technological software and CRMs preferred
Workplace flexibility: Choose if you want to work between our Lehi Office, or from home after graduating from training
Customer Support Representative I -5:30Am-1:30Pm Pt (Remote-Usa)
By Ambry Genetics At Aliso Viejo, CA, United States
Software Skills - Working knowledge of Microsoft Office, Google Chrome, and internet usage required. Salesforce or other case management software preferred.
Demonstrates two or more of the following skills and abilities:
Minimum of 2-3 years of experience in a customer-facing role or data entry is required.
TECHNICAL COMPETENCIES (Skill, Abilities and Capabilities):
Communicate intermediate knowledge of Ambry products and systems to internal teams.
Displays preliminary billing and insurance knowledge.
Remote Support Specialist Jobs
By Experis At Kansas City, MO, United States
Strong time management skills ability to multitask and work in a fast-paced environment.
Minimum of 2 years related work or industry experience.
Knowledge of CRM/databases, Salesforce.com a plus.
Advanced capabilities with Microsoft Office
Maintain list and books, ensuring accuracy
In charge of meetings and behind the scenes’ account admin work
Support Analyst (Remote) Jobs
By Updater At New York, NY, United States
Documenting and reporting - helping to create knowledge content and internal processes
3+ years' experience in Product Support for external customers
Experience at a SaaS company preferred
Experience working on smaller teams with multiple, competing priorities
Experience with Salesforce and JIRA
Fielding inbound contacts for escalations via phone and email
Pulsem - Customer Support Representative (Remote Us)
By EverCommerce At Dallas, TX, United States
Skills and Experience needed for success in this role:
Promote and upsell other product offerings within the pulseM platform
At least one year of experience in a similar customer support role with a SaaS company
Obsession with a world-class customer experience
Outstanding organizational skills, with strong follow-through
Flexibility to work where/how you want within your country of employment – in-office, remote, or hybrid
Customer Support Representative - Remote | Wfh
By Get.It Recruit - Administrative At Orlando, FL, United States

We are excited to announce an incredible opportunity for an enthusiastic and compassionate individual to join our team as an Entry-Level Customer Support Representative! As a valued member of our ...

Support Specialist(Remote) Jobs
By Broadlume At New York, NY, United States
You have 2+ years of experience within the flooring industry using an industry specific business management / Business Management System.
You have knowledge and experience with accounting practices and account reconciliation processes.
Work From Home + Remote Office Allowance
Manage day-to-day workflow with composure and flexibility as customer and team needs evolve, case volume changes
Respond to customer requests by phone, chat, and email in a professional and timely manner
Serve as an internal resource to our partnering teams (AM, sales)

Are you looking for an exciting and rewarding career as a Remote Support Representative? We are looking for a motivated individual who is passionate about providing excellent customer service and technical support. As a Remote Support Representative, you will be responsible for troubleshooting customer inquiries, resolving technical issues, and providing helpful advice. If you are a self-starter with excellent communication skills, then this is the perfect job for you!

Overview A Remote Support Representative is responsible for providing technical support to customers over the phone, email, or chat. They are responsible for troubleshooting customer issues, providing solutions, and ensuring customer satisfaction. Detailed Job Description Remote Support Representatives are responsible for providing technical support to customers over the phone, email, or chat. They must be able to troubleshoot customer issues, provide solutions, and ensure customer satisfaction. They must be able to communicate effectively with customers and have a good understanding of the products and services they are supporting. They must be able to work independently and be able to handle multiple tasks at once. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot technical issues
• Knowledge of computer hardware and software
• Ability to work independently
• Ability to multitask
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Previous technical support experience
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
• Knowledge of remote support tools and technologies
Job Experience
• Previous customer service experience
• Previous technical support experience
• Experience with remote support tools and technologies
Job Responsibilities
• Provide technical support to customers over the phone, email, or chat
• Troubleshoot customer issues and provide solutions
• Ensure customer satisfaction
• Communicate effectively with customers
• Work independently and handle multiple tasks at once
• Follow up with customers to ensure their issues are resolved