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Remote Support Representative Jobs in Arkansas

Remote Support Engineer Jobs
By PC Global Tech South Africa At United States
Experience with remote site administration connectivity (via Team Viewer)
Management of user account information including resetting passwords
Experience with remote site administration connectivity (via Team Viewer) as far as Namibia
Spa Guru (Spa management software) setup and support
Experience with remote site administration connectivity (via Team Viewer) as far as Zanzibar Spa
ICT risk management server\Server, network and service monitoring
100% Remote Support Analyst Jobs
By Agility Partners At United States
Develop and maintain information for knowledge base.
2+ years of professional support experience
Strong problem resolution and analytical skills required
Experience with Windows O/S environment along with IIS and SQL may be required.
Hands on, friendly and awesome team to be apart of that offer a high level of respect for one another!
Great resume builder – gain experience with a Fortune 15 company
Customer Support Representative (Remote)
By quip. At United States
Exposure to business theory, business process development, governance processes, management, and administrative operations.
1+ years of virtual customer care or support experience.
Familiarity with consumer privacy and payments industry compliance requirements.
Strong people skills — you are friendly, empathetic, and a good listener and you’re invigorated by constant personal interaction.
Ability to set and manage priorities judiciously
Excellent written and oral communication skills
Support Manager - Remote
By A2 Hosting At United States
Effective time management skills including multitasking and prioritization
Support Team Leads in their day-to-day activities, including workload management and performance coaching
The ability to work from home; this position is 100% remote
Monitor and manage support queues to ensure timely resolution of customer issues
A minimum of 3 years of support leadership experience required, preferably in a web hosting, SaaS, or similar technology environment
Proven interpersonal and leadership abilities; ability to foster and promote a professional and collaborative work environment
Support Specialist - Firmware/Plc (Remote) (Remote)
By AllSTEM Connections At United States
Three years technical support experience required
Three years software or firmware testing experience required
Demonstrated experience working with and understanding the industrial use of PLCs in automated production and manufacturing environments.
Demonstrated experience utilizing and troubleshooting industrial protocols like Modbus, Ethernet IP and OPC UA
Excellent verbal and written communication skills
software or firmware testing experience
Ecommerce Support - Remote
By Intellectt Inc At United States
8+ years of experience of which 4+ years of experience in e-commerce
Should have solid level 3 support experience in large e-commerce platforms
Knowledge in SFCC is an added advantage
Should have good debugging and analytical skills
Should possess excellent communication skills
Should be running critical issues and drive them to closure
Support Specialist (Remote) Jobs
By Akkodis At United States
• Ability to effectively communicate with co-workers, peers, and management through written and verbal communication
Akkodis is seeking Support Specialists for our client's Tactical Team for a remote opportunity
• Perform SR callback requests received from client services
• Perform any audit or reporting tasks requested by the client
• Perform quality control and approval of check reissue requests/supplemental payments
• Review call notes daily and provide feedback for corrections and coaching to supervisors
Technical Support Representative (Remote)
By Drata At United States
Excellent time management skills and ability to multitask.
Work Remotely: Flexible hours and work from home + $1,000 annually to cover necessary business related items for your home office
Become a technical product knowledge expert on our platform, products, and services with guidance from our Senior team members.
Provide customer service to a wide range of customers, from small businesses to big enterprises and educational institutions.
Contribute to the ongoing internal learning and success of our team by sharing knowledge through mentorship and collaboration.
Service-minded and attentive to giving customers the best possible support and experience with our products.
(Remote) Member Support Representative
By Sun Life At United States
Solid systems and technology skills
Strong verbal and written communication skills
Ability to identify trends based on customer feedback or self-observations in order to drive an improved customer experience
Manage stressful situations with composed behavior demonstrating empathy and understanding
Inquiries will focus on aspects of the client’s group benefits plan. Topics will include details about their eligibility, coverage and claims.
Representatives must act with a sense of urgency by being responsive and resolving service issues as quickly as possible
Sr Manager, Delegation Support (Remote)
By American Specialty Health At United States
Proven experience and developed customer service skills required, account management skills preferred.
Proficient in MS Office with experience in database management, spreadsheet creation and data maintenance.
Provides management support, for audit coordination of onsite and desktop regulatory and client delegation audits, in a constantly changing environment.
Provides management support for internal compliance activities, as needed, based on direction from Director, CTC.
Recognizes unique and/or problem situations within assigned area of responsibility, researches, and formulates solutions in conjunction with senior management.
Evaluates staffing needs and makes recommendations to senior management.
Customer Support Representative 2 - Remote
By RITE AID At United States
Provide friendly, engaging experiences through verbal and written communication for every customer interaction striving for first contact resolution.
Engage and educate customers on all Wellness+ loyalty programs, promotions and customer specific offers.
H.S. Diploma or General Education Degree (GED) required.
Research and resolve complex customer situations
Maintain phone and web queue availability as required to meet service standards.
Verify customer records for accuracy and update as necessary.
Partner Support Representative - Remote Role
By Peek At United States
Utilize excellent communication skills to maintain a high customer satisfaction rating in all customer interactions.
1-2 years of experience in customer service and / or technical support
Business level English skills, both written and spoken
Excellent written, oral and interpersonal communication skills
Strong deductive reasoning skills, with an ability to unsurface the root cause of an issue
Experience working within ZenDesk or other support tooling
Remote Online Customer Support Representative At Becker Morgan Group
By join.com At United States
Ability to manage multiple tasks at once.
Building good relationships with customers.
Resolving complaints and following up on resolutions.
High school diploma or equivalent.
Ability to adapt to different personalities.
Manager, Sales Support (Remote)
By Rheem Manufacturing At United States
Demonstrated strong organizational, problem solving, resources management and time management skills.
Strong presentation skills (Ability to effectively develop & present information to top management, and public groups.)
Experience with and knowledge of assigned product line markets and distribution channels.
In joint efforts with the sales, identify and coordinate product knowledge training for residential and commercial products wholesalers and contractors.
Bachelor’s degree in business related field or equivalent work experience.
7+ years of experience in technical sales support or technical business development

Are you looking for an exciting and rewarding career as a Remote Support Representative? We are looking for a motivated individual who is passionate about providing excellent customer service and technical support. As a Remote Support Representative, you will be responsible for troubleshooting customer inquiries, resolving technical issues, and providing helpful advice. If you are a self-starter with excellent communication skills, then this is the perfect job for you!

Overview A Remote Support Representative is responsible for providing technical support to customers over the phone, email, or chat. They are responsible for troubleshooting customer issues, providing solutions, and ensuring customer satisfaction. Detailed Job Description Remote Support Representatives are responsible for providing technical support to customers over the phone, email, or chat. They must be able to troubleshoot customer issues, provide solutions, and ensure customer satisfaction. They must be able to communicate effectively with customers and have a good understanding of the products and services they are supporting. They must be able to work independently and be able to handle multiple tasks at once. Job Skills Required
• Excellent customer service skills
• Excellent communication skills
• Ability to troubleshoot technical issues
• Knowledge of computer hardware and software
• Ability to work independently
• Ability to multitask
• Ability to work in a fast-paced environment
Job Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Previous technical support experience
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
Job Knowledge
• Knowledge of computer hardware and software
• Knowledge of customer service principles and practices
• Knowledge of troubleshooting techniques
• Knowledge of remote support tools and technologies
Job Experience
• Previous customer service experience
• Previous technical support experience
• Experience with remote support tools and technologies
Job Responsibilities
• Provide technical support to customers over the phone, email, or chat
• Troubleshoot customer issues and provide solutions
• Ensure customer satisfaction
• Communicate effectively with customers
• Work independently and handle multiple tasks at once
• Follow up with customers to ensure their issues are resolved