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By Elevance Health
At District of Columbia, United States
Enrollment Eligibility Representative - National Remote
By UnitedHealth Group
At , Dallas, 75202, Tx
$16.00 - $31.44 an hour
Are you looking for an exciting opportunity to join a growing team and make an impact? We are currently seeking a Remote Membership Enrollment Representative to join our team and help us expand our membership base. As a Remote Membership Enrollment Representative, you will be responsible for engaging with potential members and helping them understand the benefits of joining our organization. You will also be responsible for processing applications and ensuring a smooth onboarding process. If you are a motivated self-starter with excellent communication and customer service skills, this could be the perfect job for you!
Overview A Remote Membership Enrollment Representative is responsible for enrolling members into a membership program. The representative will work remotely and will be responsible for providing excellent customer service to potential members. Detailed Job Description The Remote Membership Enrollment Representative will be responsible for enrolling members into a membership program. This will involve providing excellent customer service to potential members, answering questions, and providing information about the program. The representative will also be responsible for verifying customer information, processing payments, and ensuring that all necessary paperwork is completed. Skill Requirements• Excellent customer service skills
• Ability to work independently
• Excellent communication skills
• Ability to multitask
• Proficiency in Microsoft Office
• Knowledge of membership programs
Qualifications
• High school diploma or equivalent
• Previous customer service experience
• Previous experience with membership programs
• Ability to work remotely
Knowledge
• Knowledge of customer service principles and practices
• Knowledge of membership programs
• Knowledge of Microsoft Office
Experience
• Previous customer service experience
• Previous experience with membership programs
Responsibilities
• Provide excellent customer service to potential members
• Answer questions and provide information about the membership program
• Verify customer information
• Process payments
• Ensure that all necessary paperwork is completed
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