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Remote Healthcare Customer Service Representative Jobs in Arkansas

Customer Service Representative - Remote ($18.00 - $20.00 / Hour)
By Talentify.io At United States
Opportunity to work remotely (must live locally)
No previous healthcare experience required (but it can be a plus)
Gain experience in a Call Center environment
1-3+ years of customer service/call center experience
Reasonable accommodations can be requested for disabilities
Join one of the largest Healthcare Providers in the country
Remote Customer Service Representative ($17.00 - $18.00 / Hour)
By Talentify.io At United States
Fully remote position with provided equipment
1+ year of Call Center experience OR equivalent experience in healthcare admin or patient services
Monday to Friday, 8am-5pm PST
Responds to and resolves various customer inquiries via telephone and correspondence, and resolves claims problems within established production and quality standards.
Answers incoming calls and written requests for information from members or providers promptly and accurately.
Composes routine and non-routine correspondence to answer member inquiries that require a written response.
Remote Customer Service Representative ($15.00 - $17.50 / Hour)
By Talentify.io At United States
Bilingual skills are compensated in the form of a 10% differential.
Full medical benefits when working 20+ hours per week
Special discounts and offers for events at the Denny Sanford PREMIER Center
Option 1: Monday-Friday 5:00pm-9:00pm, Every Other Saturday 8:00am-4:30pm
Option 2: Monday-Friday 2:00pm-9:00pm, Every Other Saturday 8:00am-4:30pm
Option 3: Monday-Friday 12:30pm-9:00pm, Every Other Saturday 8:00am-4:30pm
Customer Service Representative -Remote
By VCG Partners. At United States
De-escalate situations involving dissatisfied customers, offering assistance and support.
Excellent verbal and written communication skills.
Exceptional interpersonal and rapport building skills
1 or more years of customer experience.
Knowledge of customer service practices and principles.
Solid problem solving, troubleshooting skills.
Customer Service Representative/Streaming Services-Remote
By Talentify.io At United States
Equipment Requirements For Remote Work
Customer service or contact center experience with a focus on delivering exceptional customer experiences
Experience troubleshooting streaming services on various devices
Proficient in PC keyboarding and Microsoft Office applications
Ability to multitask and work with CRM applications
Internet access with upload speeds of 2 Mbps and download speeds of 10 Mbps
Sr Customer Service Representative - Remote
By MKS Instruments At United States
THIS POSITION WILL BE REMOTE*
Manage the orders for selected international customers and distributors
Work cross functionally with other departments (e.g. Finance and Logistics) to eliminate roadblocks to order execution
Capable to manage multiple projects and complete daily/weekly/monthly metrics
Minimum of 5 years of experience in supporting customers in an international environment
Experience with Letter of Credit transactions and US Export Licenses
Healthcare Customer Service - Remote ($18.00 - $20.00 / Hour)
By Talentify.io At United States
Maintaining thorough knowledge of provider scheduling protocols
Preferred but not required: Healthcare/Medical experience
1 to 2 years of customer service experience required; call center experience is a plus
Preferred experience in handling a high volume of calls
Epic experience is a plus
Opportunity for long-term career success and growth
Healthcare Customer Service Rep- 100% Remote ($20.00 / Hour)
By Talentify.io At United States
1 year of call center/customer support experience
Healthcare and/or outbound call center experience is a plus
Strong communication skills and reliability as an independent worker
Schedule: Monday - Friday 8:00am - 9:00pm EST (5:00am - 7:00pm AZ Time)
Duration: Open Ended Contract (Guaranteed until November 2023)
Make high-volume outbound calls to current members (100+ per day)
Fully Remote Healthcare Customer Service ($20.00 / Hour)
By Talentify.io At United States
Minimum of 1 year of call center/customer support experience
Healthcare and/or outbound call center experience is a plus
Excellent verbal and written communication skills
Applicants with disabilities can request reasonable accommodations by calling 888-237-6835 or emailing [email protected]
Receive inbound phone calls as part of the inbound voice (dialer) team
Follow up on unresolved patient issues through outbound phone calls
Customer Service Representative (Remote, 9/11 Start Date)
By Medica At United States
Instruct members how to receive maximum benefit reimbursement, including the advantages of utilizing their primary care physician and network providers.
Stay abreast of related regulatory, compliance, and departmental updates to meet departmental metric requirements.
Two years of inbound call center or related customer service experience
Strong verbal and written communication skills.
General knowledge of insurance terminology, diagnostic and procedure codes.
Successful completion of the DHP Customer Service Training program.
Remote Customer Service Representative ($20.00 / Hour)
By Talentify.io At United States
Stay current and knowledgeable on general plan design and modifications.
Educate callers on correct use of their plans, including coverage of benefits, utilization, and administrative guidelines.
Provide excellent customer service to all members and customers via phone.
Receive incoming calls from members, providers, facilities, employer groups, and other affiliates and departments.
Navigate multiple computer programs to achieve first call resolution.
Comply with established criteria for response time, handling time, availability, and call flow.
Customer Service Representative (Healthcare)
By LanceSoft, Inc. At United States
Escalate issues to Coverage Determinations and Appeals Learning Advocates and management team as needed.
At least two years of general business experience that includes problem resolution, business writing, quality improvement and customer service.
Acquiring and maintaining basic knowledge of relevant and changing Med D guidance.
Bachelor’s degree in related field or equivalent work experience preferred.
Six months of PBM/pharmaceutical related work strongly desired
Must apply information provided through multiple channels to the plan criteria defined through work instruction.
Customer Service Intake Representative - Remote
By HelpWelp At United States
Team player who exchanges personal knowledge, offers, and accepts support.
Intermediate proficiency in Microsoft Outlook; strong written, organizational, and verbal communication skills
Accept a daily average of 100-125 inbound calls from Health Plan clients, providers, and imaging centers seeking pre-authorization
Properly handle and verify patient records under HIPPA and PHI, and secure confidentiality for each call
Accept multiple back-to back calls utilizing various applications on multiple screens, and properly enter all patient, provider, and imaging center data
Remain client-focused at all times, with the ability to independently resolve customer inquiries and complaints with one-call resolution.
Customer Service Representative - Remote ($16.50 / Hour)
By Talentify.io At United States
Respond to customer inquiries regarding insurance benefits, provider contracts, eligibility, and claims
Utilize call center experience to deliver exceptional customer service
Minimum of 12 months recent and continuous call center experience
Remote work option after 4 weeks of onsite training
Provide assistance via telephone and written correspondence
Ensure accurate and timely resolution of customer questions and concerns
Remote - Customer Service Representative
By Bastion Recruiting At United States
Manage benefits for union and association members
We offer a range of benefits and perks to our dedicated team members, including:
Engage with new members and guide them through the benefits enrollment process
Customize benefits plans for clients
Enroll niche market clients into exclusive benefit programs
Provide excellent customer service and support for employee benefits inquiries
Remote Healthcare Customer Service Expert - Phone Intake
By CareCentrix At United States
Minimum 1 year work experience in a call center environment.
Great communication and problem solving skills
Full range of benefits including Health, Dental and Vision with HSA Employer Contributions and Dependent Care FSA Employer Match.
Advancement opportunities, professional skills training, and tuition Reimbursement
You enjoy working in a fast-paced environment
You are accurate with strong attention to detail
Healthcare Customer Service Representative
By Pyramid Consulting, Inc At United States
Strong relationship management skills: ability to foster collaboration, value other perspectives and gain support and buy-in
This is NOT just a data entry position. Please relay the entirety of the position responsibilities to potential candidates.
Key Requirements and Technology Experience:
Ability to manage multiple priorities in a fast paced environment
Intermediate to advanced computer skills
Intermediate to Advanced Computer Knowledge
Remote Customer Service Representative (Jacksonville)
By Talentify.io At United States
2 years of customer service experience
Ability to report to offsite manager
Outstanding customer service skills with attention to rapid responses and clear communication
Exceptional organizational skills and attention to detail
Strong analytical and problem-solving skills
Experience using CRM software and Prophet 21 (preferred but not required)
Remote Mortgage Customer Service Representative
By Talentify.io At United States
Self-motivated, creative, and skilled in time-management, project-management, and customer-management
Partner with Small Commercial Product Management to drive profitable growth in a given region
2+ years P&C work experience
Strong technical and analytical skills with the ability to work independently or as part of a team
Excellent written and verbal communication skills with the ability to convey technical concepts to diverse audiences
Become fluent in all 3 Small Commercial LOBs - Auto, BOP, and WC
Remote Customer Service Representative ($18.00 - $24.00 / Hour)
By Talentify.io At United States
Respond to provider inquiries regarding TRICARE eligibility, benefit determinations, and claims adjudication.
Research and provide final resolutions to inquiries within contractual requirements.
Required: 2+ years of call center customer service experience or 1+ year of healthcare experience.
Ability to work remotely in a quiet work space with no distractions.
Establish and maintain rapport with contacts while presenting a favorable corporate image.
Handle provider calls exclusively, focusing on the status of claims, submitting claims, and following up on rejected claims.

Are you looking for a job that allows you to make a difference in people's lives while working from the comfort of your own home? We are looking for a Remote Healthcare Customer Service Representative to join our team and provide exceptional customer service to our clients. You will be responsible for answering customer inquiries, resolving customer issues, and providing helpful information about our products and services. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Remote Healthcare Customer Service Representative Job Skills:

• Excellent customer service skills
• Knowledge of medical terminology
• Ability to multitask and prioritize tasks
• Excellent communication skills, both verbal and written
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of HIPAA regulations
• Ability to maintain confidentiality

What is Remote Healthcare Customer Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Previous experience in a healthcare setting
• Knowledge of medical terminology
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite

What is Remote Healthcare Customer Service Representative Job Knowledge?

• Knowledge of medical terminology
• Knowledge of HIPAA regulations
• Knowledge of customer service best practices
• Knowledge of healthcare industry

What is Remote Healthcare Customer Service Representative Job Experience?

• Previous customer service experience
• Previous experience in a healthcare setting
• Experience with Microsoft Office Suite

What is Remote Healthcare Customer Service Representative Job Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Resolve customer issues in a timely manner
• Maintain customer records and update customer information