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Remote Healthcare Customer Service Representative Jobs in Maine

Customer Service Representative I - Pfs Remote
By Trinity Health At , Farmington Hills, 48331, Mi
Accuracy, attention to detail and time management skills.
Excellent verbal and written communication skills and organizational abilities.
Completion of regulatory/mandatory certifications and skills validation competencies preferred
PHYSICAL AND MENTAL REQUIREMENTS AND WORKING CONDITIONS
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, and decisions.
Provides detailed documentation and reports of customer complaints, issues, interactions, actions taken and results in appropriate system(s).

Are you looking for a job that allows you to make a difference in people's lives while working from the comfort of your own home? We are looking for a Remote Healthcare Customer Service Representative to join our team and provide exceptional customer service to our clients. You will be responsible for answering customer inquiries, resolving customer issues, and providing helpful information about our products and services. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Remote Healthcare Customer Service Representative Job Skills:

• Excellent customer service skills
• Knowledge of medical terminology
• Ability to multitask and prioritize tasks
• Excellent communication skills, both verbal and written
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of HIPAA regulations
• Ability to maintain confidentiality

What is Remote Healthcare Customer Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Previous experience in a healthcare setting
• Knowledge of medical terminology
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite

What is Remote Healthcare Customer Service Representative Job Knowledge?

• Knowledge of medical terminology
• Knowledge of HIPAA regulations
• Knowledge of customer service best practices
• Knowledge of healthcare industry

What is Remote Healthcare Customer Service Representative Job Experience?

• Previous customer service experience
• Previous experience in a healthcare setting
• Experience with Microsoft Office Suite

What is Remote Healthcare Customer Service Representative Job Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Resolve customer issues in a timely manner
• Maintain customer records and update customer information