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Remote Healthcare Customer Service Representative Jobs in Connecticut

Customer Service Representative - Remote
By The Cigna Group At , Hartford, 06152 $17 - $22 an hour
Answer inbound calls from members regarding medical, dental, and pharmacy claims and benefits dedicated to Individual Family Plans
Resolve customer questions through independent problem-solving skills and one-call resolution
1 year of customer service experience is required
Strong organization skills, written, and verbal communication skills
Foster teamwork and partnership with cross-functional departments to resolve issues and improve customer experience.
An average of 50-100 calls are expected daily
Customer Service Representative (English- Remote)
By the LEGO Group At Enfield, CT, United States
Use technology while helping consumers. Salesforce, the internet, digital knowledge bases, troubleshooting guides, etc. are the tools used on every contact.
Experience in giving premium customer service and/or inbound sales - preferably in a retail environment.  
Must be comfortable with virtual assessments, have access to a secure wi-fi network and have a private space to work remotely.
Engage in both verbal and written communication.
Provide excellent service to each consumer when there is a high volume of contacts.
Adhere to the schedule. All breaks, shift start, and shift end times are scheduled, so we can plan for consumer demand.
Customer Service Representative - Remote
By Cigna Healthcare At Bloomfield, CT, United States
Exceptional organizational and time-management focus
1+ years of customer service experience analyzing and solving customer problems required;
Knowledge of Medical Terminology a PLUS
Excellent written and oral communication skills
Must be willing to work a designated shift between 7 am - 9pm, Monday through Friday
High School Diploma or equivalent required, Associates or Bachelor’s degree preferred
Customer Service Intake Representative-Remote-Evicore
By The Cigna Group At , Hartford, 06152, Ct $17 - $18 an hour

After completion of application, be sure to complete the required assessment to continue in the hiring process. Pay Rate: $17-$19/Hour Must be available for shifts between 7am-7:30PM Mountain ...

Customer Service Intake Representative- Remote - Evicore
By The Cigna Group At Bloomfield, CT, United States
Team player who exchanges personal knowledge, offers,and accepts support
Intermediate proficiency in Microsoft Outlook; strong written, organizational, and verbal communication skills
A proven curriculum providing the knowledge you need to excel
Health, dental, vision, and life benefits with employer funded HSA
Accept a daily average of 100-125 inbound calls from Health Plan clients, providers, and imaging centers seeking pre-authorization
Properly handle and verify patient records under HIPPA and PHI, and secure confidentiality for each call
Customer Service Associate Representative - Remote
By The Cigna Group At , Hartford, 06152, Ct $17 - $18 an hour

SUMMARY The Cigna Group is a global health service company dedicated to helping people improve their health and vitality. Provider Customer Service Representative team is seeking a dedicated, ...

Customer Service Representative Remote
By Cigna At , Hartford, 06152, Ct $17 - $19 an hour

Applications will only be considered for candidates living in Department of Defense approved counties*

In this role you will:

Are you looking for a job that allows you to make a difference in people's lives while working from the comfort of your own home? We are looking for a Remote Healthcare Customer Service Representative to join our team and provide exceptional customer service to our clients. You will be responsible for answering customer inquiries, resolving customer issues, and providing helpful information about our products and services. If you have excellent communication skills and a passion for helping others, this could be the perfect job for you!

Remote Healthcare Customer Service Representative Job Skills:

• Excellent customer service skills
• Knowledge of medical terminology
• Ability to multitask and prioritize tasks
• Excellent communication skills, both verbal and written
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite
• Knowledge of HIPAA regulations
• Ability to maintain confidentiality

What is Remote Healthcare Customer Service Representative Job Qualifications?

• High school diploma or equivalent
• Previous customer service experience
• Previous experience in a healthcare setting
• Knowledge of medical terminology
• Ability to work in a fast-paced environment
• Ability to work independently and as part of a team
• Proficiency in Microsoft Office Suite

What is Remote Healthcare Customer Service Representative Job Knowledge?

• Knowledge of medical terminology
• Knowledge of HIPAA regulations
• Knowledge of customer service best practices
• Knowledge of healthcare industry

What is Remote Healthcare Customer Service Representative Job Experience?

• Previous customer service experience
• Previous experience in a healthcare setting
• Experience with Microsoft Office Suite

What is Remote Healthcare Customer Service Representative Job Responsibilities?

• Respond to customer inquiries via phone, email, and chat
• Resolve customer issues in a timely manner
• Maintain customer records and update customer information