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Remote Customer Experience Representative Jobs in Tennessee

Customer Experience Representative Jobs
By Crash Champions At Franklin, TN, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Review with customers and walk through high-level repair process and next steps: Greet customers by phone or in-person
Educate customers about the collision repair process (high level overview), including insurance claims information, processing and payment procedures
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Customer Experience Specialist - Remote | Wfh
By Get.It Recruit - Administrative At Nashville, TN, United States

Join our dynamic team at a leading, innovative service provider in the industry! As a Customer Experience Specialist, you'll play a crucial role in providing exceptional support to our clients, ...

Customer Experience Specialist (Remote)
By Thomas & Company At Nashville, TN, United States
Identify and escalate priority issues to management, while maintaining a professional demeanor at all times with inbound callers
Equivalent combination of education and experience will be considered
Use Zoom to interact with your teammates, management, and other departments
Manage high volume of inbound calls, chats, and emails with efficiency and accuracy
1-2 years' experience in a Call Center role
Customer service chat experience is a plus
Customer Experience Representative Jobs
By Crash Champions At Murfreesboro, TN, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Service Advisor (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Experience Representative Jobs
By Crash Champions At Nashville, TN, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Service Advisor (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States
Customer Experience Representative Jobs
By Crash Champions At Collierville, TN, United States
Knowledge of Collision Industry including high-level knowledge of insurance procedures and requirements
6 months or greater of prior experience working in a fast-paced, customer-service environment
Communicate with Repair Planner: Frequently communicate to get updates regarding the status of vehicles within the repair process
Perform administrative tasks : Administrative tasks may include collecting incoming payments, updating ARMS/rental matching and conducting AR follow-up calls
Provide additional support to Service Advisor (as needed): Complete parts invoices and provide additional support for Repair Planner role as needed
Legally authorized to work in the United States