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Remote Customer Engagement Specialist Jobs

Customer Relations Specialist (Remote)
By Fisker Inc At United States
Basic Qualifications / Knowledge / Experience:
Organizational skills with the ability to manage multiple client responses.
Minimum of 2 years of experience in customer relations and customer service.
Strong social media acumen, with preferred prior experience.
Excellent verbal and written communication skills.
Provide customers with expert consultations on topics related to EV ownership, including purchasing, delivery, and charging.
Customer Engagement Specialist, Fred Meyer $18.87-$18.99
By Kroger At Shoreline, WA, United States
Acknowledge customers in a friendly manner as they enter and exit the store
Direct communication with the district Asset Protection (AP) manager/district AP specialists to report suspicious behavior
Strong critical thinking skills, attention to detail and ability to draw conclusions
Knowledge of Kroger policies, procedures, and organizational structure
Model customer 1st behavior; deliver and encourage other associates to deliver excellent customer service
Maneuver in the store's entry and exit areas
Employee Engagement Specialist - Remote | Wfh
By Get It Recruit - Marketing At New York, NY, United States

Exciting Job Opportunity: Employee Engagement Specialist Are you ready to take on a pivotal role in shaping an exceptional employee experience and fostering a thriving workplace? We are currently ...

Customer Engagement Specialist - Medical/Pharma
By Compunnel Inc. At United States
• Excellent verbal and written communication skills
• Ability to learn remotely via WebEx and work remotely
• Ability to manage tasks in a high-pressure environment using multiple tools and monitor screens
Provide a solution for all customers utilizing only approved resources and tools.
• Maintain pleasant & professional tone on all written and phone communications.
• Provide shipment, order or invoice documentation upon request (COA/ COC/ PL/ SOA, etc)
Customer Engagement Lead (Remote)
By Johnson Controls At Fishers, IN, United States
Proven experience in business, project management, continuous improvement, sales, or customer service
Experience in process execution, customer service, sales, project management, continuous improvement with a demonstrated proficiency in active problem solving.
Advanced knowledge and experience in using Microsoft Office applications. Power BI a plus.
Work directly with the customer and functional support teams, including sales, to manage and resolve all customer related issues and concerns.
Ensure issues are managed and resolved as dictated by their SLAs (Service Level Agreements) and in accordance with our internal SLAs.
Manage and improve the NPS (Net Promoter Score) performance for your assigned customers.
Student Engagement Specialist - Remote | Wfh
By Get It Recruit - Educational Services At Alameda, CA, United States

We are a not-for-profit organization dedicated to ending poverty and illiteracy globally. Our mission is to empower communities, foster economic opportunities, and inspire individuals to shape their ...

Engagement & Diversity Specialist - Remote
By Cortica At Irvine, CA, United States
You have excellent organizational and project management skills 
Craft communications that inform, influence, and inspire teammates, and encourage teammates to engage with Cortica's DEI and teammate experience programming
Develop creative content to promote company culture and highlight our commitment to DEI and a positive teammate experience
You have at least one (1) year of experience working in human resources or a related field
You have strong communication and presentation abilities
You have exceptional interpersonal skills
Engagement & Diversity Specialist - Remote
By Cortica At Los Angeles, CA, United States
You have excellent organizational and project management skills 
Craft communications that inform, influence, and inspire teammates, and encourage teammates to engage with Cortica's DEI and teammate experience programming
Develop creative content to promote company culture and highlight our commitment to DEI and a positive teammate experience
You have at least one (1) year of experience working in human resources or a related field
You have strong communication and presentation abilities
You have exceptional interpersonal skills
Specialist/Sr Specialist, Customer Planning Communications And Engagement
By American Airlines At Dallas, TX, United States
Experience working with Microsoft Power Automate, Advanced Content Management Systems, or similar.
Knowledge of and/or experience in the commercial airline and/or Contact Center industries
Excellent written and verbal communications skills, storytelling, visualization, and presentation skills as well as strategic communications experience
Develop compelling communications plans and education campaigns to help American’s team members understand important business decisions
Bachelor’s degree or equivalent experience/training
5 years of relevant work experience in communications or media relations
Customer Engagement Specialist, Corporate Accounts
By Kaplan At United States
We Offer a Competitive Benefits Package Including
Collaborate with customer engagement managers and senior customer engagement managers to support identified accounts where necessary.
Manage key processes that the delivery of products for corporate customers
Track and manage key issues that arise with customers and report on resolutions in a timely manner
Minimum of 2 years of experience working in customer service or customer support
Our Gift of Knowledge Program
Remote Communications & Engagement Specialist
By Phaxis At New York, NY, United States
Bachelor's Degree or Four (4) years of professional experience (in lieu of a degree)
Experience building and managing content with SharePoint Classic/SharePoint Online required
Able to manage and create digital content for intranet/web/social platforms
Able to create pleasing, engaging materials that translate complexity and address regulatory requirements
Systems thinker, with strong attention to detail, and the ability to see how content will be experienced across multiple channels
TEMP REMOTE COMMUNICATIONS & ENGAGEMENT SPECIALIST AT TOP NYC HEALTHCARE FIRM
Customer Engagement Specialist Jobs
By HealthStream At Nashville, TN, United States
Previous consulting, training, customer success management, or project management experience is a plus
Education, Experience And Knowledge Required
Collaborates with sales, project management, onboarding, operations, customer support, and customer success management staff to ensure seamless interactions with customers
Collaborates with product managers of assigned solutions to ensure comprehensive understanding of product design, operation, and utilization
Other duties and responsibilities as determined
A Bachelor’s degree required, preferably in in nursing, biology, business, education communications.
Participant Engagement Administrator (Remote)
By Susan G. Komen At New York, NY, United States
Flexible work arrangement in a fully remote working environment
Bi-weekly work from home stipend
Health, dental, vision and a retirement plan with a 6% employer match
Generous Paid Time Off Plan
A culture of learning and development
Customer Training Specialist (Remote)
By Talentify.io At United States
Hands-on functional design and SAP configuration experience, including knowledge of BAPI's, Functional Methods, User Exits, Classes & Methods.
Knowledge/Experience with XML and SQL is preferred.
Gather, analyze, and document business requirements and drive the design and development of solutions.
Analyze IT project requirements and translate them into appropriate scope, objectives, and detailed requirements for the development team.
Create technical design specifications from requirements, including system use case diagrams, data flow diagrams, and pseudo code.
Strong analytical and problem-solving skills.
Customer Engagement Specialist | Norcross
By Ryerson At Charlotte, NC, United States

▪ 3-5 Years Prior Sales Or Industry Experience Preferred

Student Engagement Specialist - Remote | Wfh
By Get It Recruit - Educational Services At Boston, MA, United States

Are you excited about breaking the cycle of poverty, illiteracy, and low expectations? Join our team as a Youth Engagement Specialist and be part of a movement that empowers young people to transform ...

Student Engagement Specialist - Remote | Wfh
By Get It Recruit - Educational Services At Dearborn Heights, MI, United States

We are a passionate not-for-profit organization dedicated to tackling global poverty and illiteracy. At our core, we're not just a charity, we're a dynamic movement driving positive change worldwide. ...

Customer Engagement Specialist Jobs
By Kaplan At United States
Manage key processes that the delivery of products for higher education institutional customers
We Offer a Competitive Benefits Package Including
Drive renewal efforts across their portfolio of higher education accounts to ensure that we grow revenue and ensure renewals
Collaborate with customer engagement managers and senior customer engagement managers to support identified accounts where necessary.
Track and manage key issues that arise with customers and report on resolutions in a timely manner
Minimum of 2 years of experience working in customer service or customer support
Engagement Manager, People - Remote
By Dice At United States
People Team Engagement Manager -- REMOTE with US
Plan, execute, and manage annual and ad hoc employee engagement programs and activities including existing employee engagement initiatives.
Benefits start 1st of the month: Medical, dental vision, PTO, 401k, etc.
Ability to take employee data and create a plan of action and vision for both long-term and short-term initiatives.
Assist leaders in areas of the business that require support with engagement and transformation.
Creates, maintains & distributes routine PMO reports, including status reports and updated Gantt charts.
Customer Engagement Specialist Jobs
By Hearth At Austin, TX, United States
You have are reliable and have excellent time-management
Identify, troubleshoot and escalate issues pertaining to customer education and product functionality.
Manage and control numerous concurrent tasks in tandem.
Ability to customize the support experience to the needs of individual customers
You are a skilled problem solver.
You have impeccable written and verbal communication skills.

Are you looking for a job that allows you to work from home and engage with customers? We are looking for a Remote Customer Engagement Specialist to join our team! As a Remote Customer Engagement Specialist, you will be responsible for providing excellent customer service and building relationships with our customers. You will be the first point of contact for our customers and will be responsible for resolving customer inquiries and complaints. If you have excellent communication skills and a passion for customer service, this is the perfect job for you!

Overview:

A Remote Customer Engagement Specialist is responsible for providing excellent customer service and support to customers via phone, email, and other digital channels. They are responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice and solutions.

Detailed Job Description:

The Remote Customer Engagement Specialist is responsible for providing excellent customer service and support to customers via phone, email, and other digital channels. The Remote Customer Engagement Specialist will be responsible for responding to customer inquiries, resolving customer issues, and providing helpful advice and solutions. The Remote Customer Engagement Specialist will also be responsible for maintaining customer records, tracking customer interactions, and providing feedback to management.

What is Remote Customer Engagement Specialist Job Skills Required?

• Excellent customer service and communication skills
• Ability to multitask and prioritize tasks
• Ability to work independently and as part of a team
• Knowledge of customer service software and tools
• Proficiency in Microsoft Office Suite
• Knowledge of customer service best practices
• Ability to handle customer complaints and escalations

What is Remote Customer Engagement Specialist Job Qualifications?

• Bachelor’s degree in a related field or equivalent experience
• At least 2 years of customer service experience
• Experience in a remote customer service role
• Knowledge of customer service software and tools

What is Remote Customer Engagement Specialist Job Knowledge?

• Knowledge of customer service best practices
• Knowledge of customer service software and tools
• Knowledge of customer service processes and procedures
• Knowledge of customer service regulations and standards

What is Remote Customer Engagement Specialist Job Experience?

• At least 2 years of customer service experience
• Experience in a remote customer service role
• Experience in a customer service role in a fast-paced environment

What is Remote Customer Engagement Specialist Job Responsibilities?

• Respond to customer inquiries via phone, email, and other digital channels
• Resolve customer issues in a timely and efficient manner
• Provide helpful advice and solutions to customers
• Maintain customer records and track customer interactions
• Provide feedback to management on customer service issues
• Follow customer service processes and procedures
• Adhere to customer service regulations and standards