Remote Customer Care Manager
By The Ash Group At United States
• Basic Project Management skills
*2-3 years Telecom exp in CLIENT FACING/REPORTING roles in service delivery, implementation, order management.
• Provide critical date management and escalation support to meet committed delivery objectives.
*Networking knowledge Previous CCMs preferred.
•Meet learning, development and personal growth objectives to provide a superior customer experience.
• Have a working knowledge of the implementation workflow
Seasonal Customer Care Specialist 1 - Remote - Arizona ($50.00 / Hour)
By Talentify.io At United States
Conflict management skills and professional composure
Remote work from the comfort of your own home
Monthly work from home subsidy for business expenses
Meet the employer's Remote Work Policy and expectations
6+ months experience within a customer service-focused environment (preferred)
The employer will consider qualified applicants with criminal histories in accordance with legal requirements.
Customer Care Representative - Remote - Nationwide
By Cardinal Health At United States
Previous experience working in a remote/work from home setting is preferred
2-4 years experience in high volume call center preferred where communication and active listening skills have been utilized
High school diploma, GED or equivalent, or equivalent work experience, preferred
Prior experience working with Microsoft Office is preferred          
Prior experience working with order placement systems and tools preferred
Root cause analysis experience preferred
Customer Care Specialist - Remote
By Computershare At United States
Extra rewards. From tuition reimbursement to cash bonus recruitment referral programs, our comprehensive benefits package offers a multitude of options.
Experience: Previous experience in financial services or a role requiring complex transactions is preferred
Parental leave. We offer paid parental leave, flexible working, and a caring and inclusive culture.
Performance based bonus and internal recognition platform with instant awards for work done well
Mastery of multi-tasking: Typical tasks involve account research, functions on screen, and remaining engaged with the shareholder/caller
Empathy and Patience: Some callers maybe transferring shares due to a loss in the family, so patience and understanding are essential
Customer Care Specialist - Remote - Nationwide
By Cardinal Health At United States
Previous experience working in a remote/work from home setting is preferred
2-4 years experience in high volume call center preferred where communication and active listening skills have been utilized
High school diploma, GED or equivalent, or equivalent work experience, preferred
Prior experience working with Microsoft Office is preferred          
Prior experience working with order placement systems and tools preferred
Root cause analysis experience preferred
Regence (Fep) Customer Service Professional I - Fulltime Remote In Wa, Id, Or And Ut
By Regence BlueCross BlueShield of Oregon At United States
Proficient PC skills and prior experience in a PC environment.
Determine benefit payments, maximum allowable fees, co-pays, and deductibles from appropriate contracts.
Knowledge of medical terminology and coding preferred.
Communicate effectively orally and in writing, using accurate punctuation, spelling, grammar, and proof-reading skills.
Strong customer-service skills, including courteous telephone etiquette.
Demonstrate initiative in researching and resolving benefit and eligibility issues.
Customer Care Representative Ii (Us Remote)
By Elevance Health At United States
You will partner internally to create a seamless experience for our customers and resolve potential issues.
Ability to obtain your Associate’s or Bachelor’s degree or further your education with tuition reimbursement.
National +50 Miles away from nearest PulsePoint, National +50 Miles away from nearest PulsePoint
A career path with opportunity for growth
Affordable Health Insurance, Dental, Vision and Basic Life
401K match, Paid Time Off, Holiday Pay
Customer Care Coordinator - Healthcare (100% Remote Arkansas)
By Continuum Global Solutions At United States

Health Insurance (Medical, Dental, Vision) & Other Benefits

About Continuum Global Solutions, LLC

Customer Care Representative - U.s. Remote
By Element Fleet Management At United States
Exhibit applicable empathy during each call ensuring a superior customer experience
1+ years of customer service experience, contact center experience preferred but not needed
Ability to effectively manage multiple priorities and adapt to change within a fast-paced business environment
Comprehensive health and welfare benefits that serve the needs of you and your family and foster a culture of wellness
Additional benefits and amenities, including paid time-off programs (vacation, sick leave, and holidays)
Customer focused and adaptable to different personality types?
Customer Care Coordinator - Healthcare (100% Remote Wyoming)
By Continuum Global Solutions At United States

Health Insurance (Medical, Dental, Vision) & Other Benefits

About Continuum Global Solutions, LLC

Customer Care Coordinator - Healthcare (100% Remote Georgia)
By Continuum Global Solutions At United States

Health Insurance (Medical, Dental, Vision) & Other Benefits

About Continuum Global Solutions, LLC

Remote Customer Care Specialist ($19.00 - $21.00 / Hour)
By Talentify.io At United States
Develop initial treatment plans and provide case management and care coordination with service providers and referral sources
Familiarity with contemporary utilization management practices
Perform other duties within the scope of the position and employee's abilities
2+ years of postgraduate experience in a behavioral health care setting
Knowledge of assessment and referral in the context of mental illness and substance abuse
Experience and interest in providing therapeutic services within a time-effective and recovery-oriented framework
Customer Care Representative - Remote
By Transamerica At United States
Previous work from home experience
Use exceptional customer service and interpersonal skills to answer calls regarding retirement products such as 401k, IRA's and 403(b) investments.
Identify customer needs and provide personalized service to ensure positive and meaningful outcomes; engage more knowledgeable team members as needed.
Associate’s degree in a business field or equivalent experience
One year of call center or customer service experience, or financial services industry experience
Work From home/call center environment - must have work environment with minimal distractions
Remote Customer Care Specialist
By HelpWelp At United States
Pay is based on several factors including but not limited to relevant work experience, education, and certifications.
Prior experience in a work from home position
What other skills/experience would be helpful to have?
You may be asked to participate in special projects, assume new responsibilities and adjust priorities as requested
1-3 years of prior experience in a customer-facing role
Excellent verbal, written, and listening skills
Remote Care Manager Jobs
By Careforth At United States
Perform case conferences, summary reports, and incident management in compliance with applicable state and program regulatory and/or accreditation requirements
Solid understanding and experience in care planning/case management is required
Manage a caseload and leverage technology to enable effective coaching and information referral
4-6 years’ experience in health coaching and/or experience in health care/wellness
Comprehensive knowledge of industry concepts and principles; Ability to provide coaching support and consultation across a broad range of clinical topics
Exceptional active listening and communication skills with a focus on empathy
Senior Customer Care Manager (Remote)
By Myriad Genetics At United States
8+ years of customer service department management experience mandatory
Drafting and ensuring implementation of policies and procedures that facilitate world-class service experiences for our customers
Using customer insights and root cause analytics to identify and recommend process or product enhancements to improve the customer experience
Serving as hiring manager for departmental staff
Strong analytical abilities and a high level of comfort with data collection and manipulation in Excel
Experience managing customer service systems and tools, including customer support platforms and messaging tools
Customer Care Professional Jobs
By Watkins Recruiting At United States
Proficient computer skills and experience using CRM systems.
Maintain thorough knowledge of our products/services to effectively address customer questions and concerns.
Previous experience in a customer service role is preferred.
Previous experience in the hearing industry highly preferred.
Excellent communication skills, both written and verbal.
Strong problem-solving and decision-making abilities.
Sr Quality & Training Specialist - Customer Care/Promise (Remote)
By Trustmark At United States
3 plus years of experience in organizational change management or project management
Time management and prioritization skills
Implement and support the use of organizational change management methodology, Managed Change®.
Perform needs assessments to determine performance requirements and learning approaches.
Assess and identify appropriate trainers/SMEs to participate in knowledge transfer. Provide direction, oversight, coaching, development and ongoing evaluation of trainers/SMEs.
5 plus years of instructional design, facilitation or other learning support work experience within a call center environment
Customer Care Professional, Beneficiary Claim Support, Remote
By Thrivent At United States
High school diploma or equivalent experience. Post-Secondary education is preferred.
Financial service or insurance experience preferred.
Experience navigating complex customer interactions from support through to resolution.
Starting at a competitive base salary of $25.00/hour ($52,000/year)
Comprehensive medical, vision, and dental (we care about your health)
4-weeks of PTO + 12 paid holidays (take care of yourself so you can take care of our clients)
Associate Customer Care Professional-Client Care, Remote
By Thrivent At United States
High school diploma or equivalent experience. Post-Secondary education is preferred.
Financial service or insurance experience preferred.
Experience navigating complex customer interactions from support through to resolution.
Starting at a competitive base salary of $23.46/hour ($48,796/year)
Comprehensive medical, vision, and dental (we care about your health)
4-weeks of PTO + 12 paid holidays (take care of yourself so you can take care of our clients)