Remote Client Support Specialist Jobs

Manage client relationships and provide exceptional customer service

Assist clients in providing our services and offerings

Manage client accounts and ensure satisfaction

Collaborate with team members to improve client experience

Prior experience in a customer service or client-facing role but not required

Excellent communication skills, including strong writing and phone etiquette

Knowledge of the industry or product/service offerings is a plus

Schedule appointments and manage customer appointments with precision.

Excellent communication and interpersonal skills

Strong problem-solving and analytical abilities

Previous experience in a client support or customer service role is preferred

Handle incoming calls and inquiries with a warm and welcoming demeanor, providing prompt and accurate information.

Proficiency in using CRM software and other client management tools

Knowledge of the industry or product/service offerings is a plus

Stay updated on our offerings and industry trends to provide informed recommendations

Excellent communication and interpersonal skills

Strong problem-solving and decision-making abilities

Attention to detail and strong organizational skills

Proficiency in using CRM software and other client management tools

Knowledge of the industry or product/service offerings is a plus

Stay updated on our offerings and industry trends to provide informed recommendations

Excellent communication and interpersonal skills

Strong problem-solving and decision-making abilities

Attention to detail and strong organizational skills

Immerse yourself in a collaborative and supportive team environment, even while working remotely, benefiting from collective knowledge and expertise.

Utilize your excellent organizational skills to manage client requests, bookings, and arrangements with meticulous attention to detail.

Strong organizational capabilities, multitasking skills, and meticulous attention to detail.

Stay informed about the latest travel trends, entertainment events, and offerings from diverse vendors.

Participate in comprehensive training provided by the company to enhance your client relations and coordination skills.

Showcase adaptability and problem-solving abilities in addressing any challenges that arise during client interactions.

Immerse yourself in a collaborative and supportive team environment, even while working remotely, benefiting from collective knowledge and expertise.

Utilize your excellent organizational skills to manage client requests, bookings, and arrangements with meticulous attention to detail.

Strong organizational capabilities, multitasking skills, and meticulous attention to detail.

Stay informed about the latest travel trends, entertainment events, and offerings from diverse vendors.

Participate in comprehensive training provided by the company to enhance your client relations and coordination skills.

Showcase adaptability and problem-solving abilities in addressing any challenges that arise during client interactions.

Immerse yourself in a collaborative and supportive team environment, even while working remotely, benefiting from collective knowledge and expertise.

Utilize your excellent organizational skills to manage client requests, bookings, and arrangements with meticulous attention to detail.

Strong organizational capabilities, multitasking skills, and meticulous attention to detail.

Stay informed about the latest travel trends, entertainment events, and offerings from diverse vendors.

Participate in comprehensive training provided by the company to enhance your client relations and coordination skills.

Showcase adaptability and problem-solving abilities in addressing any challenges that arise during client interactions.

Data entry and management within database

Remote work from home opportunity within the United States

Education: Preferred but not required - High School Diploma/GED/AA

Customer service or related experience

Opportunity to partner with medical device and diagnostic manufacturers

Tech-enabled, outsourced commercial service teams and technologies

Immerse yourself in a collaborative and supportive team environment, even while working remotely, benefiting from collective knowledge and expertise.

Utilize your excellent organizational skills to manage client requests, bookings, and arrangements with meticulous attention to detail.

Strong organizational capabilities, multitasking skills, and meticulous attention to detail.

Stay informed about the latest travel trends, entertainment events, and offerings from diverse vendors.

Participate in comprehensive training provided by the company to enhance your client relations and coordination skills.

Showcase adaptability and problem-solving abilities in addressing any challenges that arise during client interactions.

Immerse yourself in a collaborative and supportive team environment, even while working remotely, benefiting from collective knowledge and expertise.

Utilize your excellent organizational skills to manage client requests, bookings, and arrangements with meticulous attention to detail.

Strong organizational capabilities, multitasking skills, and meticulous attention to detail.

Stay informed about the latest travel trends, entertainment events, and offerings from diverse vendors.

Participate in comprehensive training provided by the company to enhance your client relations and coordination skills.

Showcase adaptability and problem-solving abilities in addressing any challenges that arise during client interactions.

Immerse yourself in a collaborative and supportive team environment, even while working remotely, benefiting from collective knowledge and expertise.

Utilize your excellent organizational skills to manage client requests, bookings, and arrangements with meticulous attention to detail.

Strong organizational capabilities, multitasking skills, and meticulous attention to detail.

Stay informed about the latest travel trends, entertainment events, and offerings from diverse vendors.

Participate in comprehensive training provided by the company to enhance your client relations and coordination skills.

Showcase adaptability and problem-solving abilities in addressing any challenges that arise during client interactions.

Exceptional interpersonal and communication skills to effectively interact with clients, vendors, and team members remotely.

Provide personalized travel recommendations and itineraries based on clients' needs, leveraging your knowledge of hotels, cruise lines, event tickets, and more.

Respond promptly to client inquiries, demonstrating exceptional communication and customer service skills.

Organize and manage all aspects of family vacations, destination weddings, and honeymoon trips.

Continuously expand your knowledge of various destinations, ensuring your recommendations are well-informed and comprehensive.

Benefit from unlimited training opportunities to enhance your expertise in travel planning, customer service, and vendor relations.

Exceptional interpersonal and communication skills to effectively interact with clients, vendors, and team members remotely.

Provide personalized travel recommendations and itineraries based on clients' needs, leveraging your knowledge of hotels, cruise lines, event tickets, and more.

Respond promptly to client inquiries, demonstrating exceptional communication and customer service skills.

Organize and manage all aspects of family vacations, destination weddings, and honeymoon trips.

Continuously expand your knowledge of various destinations, ensuring your recommendations are well-informed and comprehensive.

Benefit from unlimited training opportunities to enhance your expertise in travel planning, customer service, and vendor relations.

Knowledge of the industry or product/service offerings is a plus

Schedule appointments and manage customer appointments with precision.

Excellent communication and interpersonal skills

Strong problem-solving and analytical abilities

Previous experience in a client support or customer service role is preferred

Handle incoming calls and inquiries with a warm and welcoming demeanor, providing prompt and accurate information.

Immerse yourself in a collaborative and supportive team environment, even while working remotely, benefiting from collective knowledge and expertise.

Utilize your excellent organizational skills to manage client requests, bookings, and arrangements with meticulous attention to detail.

Strong organizational capabilities, multitasking skills, and meticulous attention to detail.

Stay informed about the latest travel trends, entertainment events, and offerings from diverse vendors.

Participate in comprehensive training provided by the company to enhance your client relations and coordination skills.

Showcase adaptability and problem-solving abilities in addressing any challenges that arise during client interactions.

Immerse yourself in a collaborative and supportive team environment, even while working remotely, benefiting from collective knowledge and expertise.

Utilize your excellent organizational skills to manage client requests, bookings, and arrangements with meticulous attention to detail.

Strong organizational capabilities, multitasking skills, and meticulous attention to detail.

Stay informed about the latest travel trends, entertainment events, and offerings from diverse vendors.

Participate in comprehensive training provided by the company to enhance your client relations and coordination skills.

Showcase adaptability and problem-solving abilities in addressing any challenges that arise during client interactions.

Free access to all trainings and certifications

Determine destinations clients wish to visit

Research and quote various parts of the itinerary such as cruises, cars, hotels, activities, sporting events or concerts.

Present professional style quote to client

Book and collect credit card payments from clients.

Monitor trip changes and adjust schedules as necessary.

Stable personal network at home. (We prefer plugged in directly to router and if that is not

Essential Competencies (Knowledge And Abilities)

Work is currently remote, but may move back to the office when executive team chooses. Remote work will require the following:

Make requested changes to customer orders

Confirm that we have all necessary information to make changes to the order

Use variety of resources to answer questions from customer

Familiarity of ITSM (IT Service Management) systems

Public sector employment or internship experience.

Possession and maintenance of CompTIA A+ certification.

Possession and maintenance of Information Technology Infrastructure Library ITIL certification.

Principles and practices of customer service.

Principles and practices of ITIL (IT Infrastructure Library).