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Client Support Specialist I

Company

A2Zxperts
Address Sunnyvale, CA, United States
Employment type CONTRACTOR
Salary
Category IT Services and IT Consulting
Expires 2024-02-19
Posted at 8 months ago
Job Description
Our client is looking for,Client Support Specialist I in Sunnyvale, CA (onsite)(C2C/1099).


Job Title-Client Support Specialist I


Job Type-contract,Onsite


Job Location- Sunnyvale, CA


Interview mode-In person


Preferred Candidate-Local


Required Skills:


  • Principles and practices of business systems applications, databases, office automation software
  • Principles and practices of customer service.
  • Familiarity of ITSM (IT Service Management) systems
  • Principles and practices of ITIL (IT Infrastructure Library).


and operating systems commonly used on desktop computers and networked system


  • Principles and practices of computer, business or telecommunications operations, including


network operating systems and software products; principles and practices of local area networks


(LAN) and wide area networks (WAN).


  • Basic cybersecurity principles.
  • Principles, practices, methods and techniques of providing customer service, IT training and
  • Applicable security and data privacy practices and laws.


providing technical and functional support to end users.


  • Methods and techniques of troubleshooting hardware, software, voice and/or data


communications equipment and inter-connectivity problems.


  • Principles and practices of software and hardware installation and repair.
  • Principles and practices of assuring data security.


Desired Skills


  • Possession and maintenance of Information Technology Infrastructure Library ITIL certification.
  • Possession and maintenance of CompTIA A+ certification.
  • Public sector employment or internship experience.


For more info connect at [email protected]