Remote Client Support Specialist Jobs in New York

Knowledge of the industry or product/service offerings is a plus

Schedule appointments and manage customer appointments with precision.

Excellent communication and interpersonal skills

Strong problem-solving and analytical abilities

Previous experience in a client support or customer service role is preferred

Handle incoming calls and inquiries with a warm and welcoming demeanor, providing prompt and accurate information.

Exceptional interpersonal and communication skills to effectively interact with clients, vendors, and team members remotely.

Provide personalized travel recommendations and itineraries based on clients' needs, leveraging your knowledge of hotels, cruise lines, event tickets, and more.

Respond promptly to client inquiries, demonstrating exceptional communication and customer service skills.

Organize and manage all aspects of family vacations, destination weddings, and honeymoon trips.

Continuously expand your knowledge of various destinations, ensuring your recommendations are well-informed and comprehensive.

Benefit from unlimited training opportunities to enhance your expertise in travel planning, customer service, and vendor relations.

Knowledge of the industry or product/service offerings is a plus

Schedule appointments and manage customer appointments with precision.

Excellent communication and interpersonal skills

Strong problem-solving and analytical abilities

Previous experience in a client support or customer service role is preferred

Handle incoming calls and inquiries with a warm and welcoming demeanor, providing prompt and accurate information.

Free access to all trainings and certifications

Determine destinations clients wish to visit

Research and quote various parts of the itinerary such as cruises, cars, hotels, activities, sporting events or concerts.

Present professional style quote to client

Book and collect credit card payments from clients.

Monitor trip changes and adjust schedules as necessary.