Remote Client Support Specialist Jobs in Texas

Immerse yourself in a collaborative and supportive team environment, even while working remotely, benefiting from collective knowledge and expertise.

Utilize your excellent organizational skills to manage client requests, bookings, and arrangements with meticulous attention to detail.

Strong organizational capabilities, multitasking skills, and meticulous attention to detail.

Stay informed about the latest travel trends, entertainment events, and offerings from diverse vendors.

Participate in comprehensive training provided by the company to enhance your client relations and coordination skills.

Showcase adaptability and problem-solving abilities in addressing any challenges that arise during client interactions.

Immerse yourself in a collaborative and supportive team environment, even while working remotely, benefiting from collective knowledge and expertise.

Utilize your excellent organizational skills to manage client requests, bookings, and arrangements with meticulous attention to detail.

Strong organizational capabilities, multitasking skills, and meticulous attention to detail.

Stay informed about the latest travel trends, entertainment events, and offerings from diverse vendors.

Participate in comprehensive training provided by the company to enhance your client relations and coordination skills.

Showcase adaptability and problem-solving abilities in addressing any challenges that arise during client interactions.

Strives for first call resolution and skillfully provides process expectations to support overall customer experience

Documents all data points in the customer relationship management database required by organizational processes and policies

Meets established performance management metrics and goals

Contact center and/or work from home experience desirable

SKILLS, SPECIALIZED TRAINING OR KNOWLEDGE

Role combines the responsibilities of the Cancer Support Specialist and Cancer Information Specialist positions

Facilitate and help to manage potential call outs with current processes in place.

Coordinate with Finance, data, and other departments on rainy-day, shift, and payment reconciliation; generate reports as needed.

2+ years experience in client/customer support, ideally in an early-stage start-up environment.

Vet technician/animal healthcare industry experience a plus

Excellent communication & organizational skills.

Compensation: $23-$28 hourly (based on SF Bay Area); commensurate with experience and location

Strong organizational and time management skills to handle functional workload and multiple priorities.

At least 2 or more years of administrative work experience or equivalent.

Strong written and oral communication skills.

Strong critical thinking, problem solving and decision-making skills.

Additional programs and support to continue your education, adopt a child, relocate, or even find temporary childcare.

Here are a few of the benefits you’d enjoy. For a complete overview, see www.mykcbenefits.com.

Documents all data points in the customer relationship management database required by organizational processes and policies

Strives for first contact resolution and skillfully provides process expectations to support overall customer experience

Meets established performance management metrics and goals

Work from home experience desirable

SKILLS, SPECIALIZED TRAINING OR KNOWLEDGE

Triages requests to internal groups and escalates complex issues to the appropriate knowledgeable resource

Enter, update, and maintain information in CRM (customer relationship management) system database

Responsibilities of a Remote Sales Support Specialist:

Generous paid time off benefits

Demonstrated customer service, professional phone etiquette, and emotional quotient skills

Remote agents need to be able to identify technical issues and trouble shoot own IT issues

Willingness to learn and eager to acquire and share new knowledge