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Remote Client Success Manager Jobs in Oneida, New York

Client Success Manager Jobs
By Smartrr At New York City Metropolitan Area, United States
Use your experience in eCommerce to consult clients on best practices to build trust and company association with industry expertise
Assist in creating training courses and educational materials for other members of the department and customers
3-5 years experience in customer success for a SaaS tech startup
Achieve clear retention goals and process milestones for our clients to work towards
Advocate for the clients needs with all internal teams, including Product, Engineering, Sales, and Marketing
Proactively monitor customer accounts, identify potential issues or areas for improvement, and develop strategies to address them
Client Success Manager - Ny
By Global-e At New York City Metropolitan Area, United States
Strong organization and time management
Proven abilities to manage multiple accounts at a time
Manage analytics and reporting to provide more visibility into international business performances and growth opportunities to
Strong business and financial experience
Strong written and verbal communication skills
Responsible for the international eCommerce sales growth and client retention all while balancing world-class client satisfaction results
Client Success Manager Jobs
By Kasmir Associates At New York, United States
Convey insights from partners to the product management team, specifically concerning new product development features.
Proactively offer exceptional service to our collaborators, understanding their business needs, and delivering top-tier assistance.
A comprehensive understanding of advertising and media technology, coupled with experience in handling interactions with technical client teams, would be advantageous.
Premium health benefits including comprehensive vision, medical, and dental.
In your role as a Client Success Manager (CSM), you will:
Collaborate with the Sales and Research & Development teams to cultivate and enhance relationships with our publishing partners.
Remote Client Specialist Jobs
By Norton & Associates Inc. At Florida, United States
Exceptional interpersonal and communication skills to effectively interact with clients, vendors, and team members remotely.
Provide personalized travel recommendations and itineraries based on clients' needs, leveraging your knowledge of hotels, cruise lines, event tickets, and more.
Respond promptly to client inquiries, demonstrating exceptional communication and customer service skills.
Organize and manage all aspects of family vacations, destination weddings, and honeymoon trips.
Continuously expand your knowledge of various destinations, ensuring your recommendations are well-informed and comprehensive.
Benefit from unlimited training opportunities to enhance your expertise in travel planning, customer service, and vendor relations.
Client Implementation Manager (Remote)
By Updater At New York, NY, United States
Project Management skills: you excel at managing projects by providing timelines, setting expectations, and providing updates internally and externally
Project manage clients through their implementation of Updater product offerings, with specific focus on the multifamily business offerings.
This role is remote, but needs to be US based. We are not currently able to offer sponsorship for this role.
Implementation experience: 2+ years in Client Implementation onboarding and training clients
Experience working within a SaaS or enterprise software-related field
Experience in the B2B2C world
Client Success Manager (Ad-Tech)
By Cognitiv At New York, NY, United States
At least 2 years of sales support/client-facing experience or Account Management in the digital media industry.
Effective decision-making and time-management skills, planning and problem-solving with proven ability to identify and prioritize critical issues.
Work closely and communicate effectively with operations and trading media strategists for effective media recommendations and successful campaign management.
Support sales staff in all client related activities, such as onboarding, education and training, business reviews and planning.
Bachelor’s degree in Business, Communications, Marketing and/or equivalent industry experience.
4+ years overall work experience
Client Success Manager Jobs
By Morgan Stanley At Purchase, NY, United States
Finance classes or Financial firm experience a plus
Good written and verbal communication skills necessary for interacting with our clients and others throughout the organization
Provide stock plan administration support for multiple corporate clients using the Shareworks platform
Administer Stock Options, Restricted Stock Awards, and Performance Awards
Assist clients with the processing of new grants, exercises, releases, performance measurement applications, dividends, deferrals
Assist clients with daily/monthly/year end reporting and requested Adhoc reporting. Help with reconciliation when needed
Senior Client Success Manager
By Maven Clinic At New York, NY, United States
Experience in working with the full lifecycle of customer success post sales (implementation, adoption, product training, renewals, upsells, and account management)
Experience supporting health benefit programs for employer or payer clients is a bonus
Collaborate with channel partner client executives to manage broader strategic client relationships and unlock additional business opportunities within your portfolio
Manage client issues and escalations, collaborating with partner teams such as member support, operations, analytics, product, and sales as required
Ability to prioritize and manage multiple tasks; track record of high client satisfaction ratings and proven renewal success
Strong interpersonal and verbal, written, and presentation skills, ability to communicate clearly and persuade, and influence internal and external stakeholders
Client Success Manager - Smb
By Maven Clinic At New York, NY, United States
3 - 4 years of experience in account management or client services role in digital health, healthcare, benefits or SaaS companies
Experience in working with the full lifecycle of customer success post sales (implementation, adoption, product training, renewals, upsells, and account management)
Experience supporting health benefit programs for employer or payer clients is a bonus
Ability to prioritize and manage multiple tasks; strong track record of high client satisfaction ratings and proven renewal success
Strong verbal, written, and presentation skills; ability to communicate clearly and influence internal and external stakeholders
Strong interpersonal skills; must be able to develop and grow relationships with clients
Remote Client Success Coordinator
By Alvita Care At New York, NY, United States
This Position Can Be Remote And Before Applying, Please Ensure You Can Work The Following Hours
On Call schedule rotation to assist with covering nights, weekends, holidays approximately once every 2-4 weeks
Schedule and coordinate 100% of assigned case load in an efficient, effective and timely manner, while ensuring outstanding customer satisfaction.
Provide exceptional Customer Service and be flexible and adaptable to last minute and frequent changes.
Participating in general coverage of the office's main phone line.
Participate in overnight/weekend on-call duties as necessary.
Client Success Manager Jobs
By Boulo Solutions At Florida, United States
3+ years of experience in a client-facing role, such as customer success, account management or sales
Familiarity with CRM software and other tools used for client management
Base salary commensurate with experience and qualifications
Excellent written and verbal communication skills
Strong problem-solving and critical-thinking skills
A passion for delivering exceptional client experiences
Client Success Manager Jobs
By Thrive At New York, NY, United States
Manage day-to-day client success KPIs within assigned client base.
Manage recurring cadence with clients to understand each client’s desired outcome from Thrive’s services and sets personalized benchmarks for success.
Develop and manage client service improvement plans, and effectively work with the needed internal departments to achieve agreed upon enhancements/deliverables.
Two years’ experience in a customer service or project coordination role is required
Broad knowledge of Microsoft Office products
Strong interpersonal skills including the ability to build strong relationships both internally and externally with customers
Customer Success Manager (East, Remote)
By DreamBox Learning At Buffalo-Niagara Falls Area, United States
Experience with task or project management with the ability to prioritize multiple tasks and manage time effectively
Partner as a customer advocate by providing product and process feedback to management and/or internal teams as necessary
Manage and engage with a book of high-value, centralized school district clients across a diverse portfolio of school systems
Establish deep knowledge of DreamBox products (Math and Reading) and services and how each relates to specific client goals
Proactively inform leadership and account team partners of lifecycle risks & opportunities; when risk surfaces, project manage solutions-focused resolutions
Evidence of deep ed tech industry insights required; and background in K12 education required
Manager, Automotive Customer Success (Remote)
By Conversica At , Portland, Or $120,000 - $130,000 a year
Outstanding multi-task management skills across a varied set of responsibilities
Strong leadership, business development, organization, team building and management, communication (verbal, written and presentation), and interpersonal skills
Lead a team of Customer Success Managers who manage SMB to Enterprise automotive customers
Support the Customer Success Managers with QBR/EBR and business value mapping conversations
Collaborate on account reviews with Account Executives, Customer Success Managers to identify opportunities to increase customer value and revenue.
Lead team in delivering a consistent and data-led customer experience
Customer Success Manager, Shared Success (Remote)
By Drata At United States
4+ years a in Customer Success Management role required, working in Shared Success and/or technical teams is a plus
Work Remotely: Flexible hours and work from home + $1,000 annually to cover necessary business related items for your home office
Experience with Jira/ticketing, Gong, Sigma/data dashboards, Chili Piper/calendaring software, Notion preferred
Experience in B2B SaaS required
100% paid short and long term disability plus life + AD&D benefits
Provide reactive support via a queue of inquiries in accordance with internal SLAs
Client Success Manager - Marine
By Storable At Illinois, United States
Ability to manage the challenges of handling multiple accounts while providing excellent client service. Excellent time management and organizational skills.
Serve as a product, company, and industry ambassador educating prospects and customers on the capabilities of our platform.
Serve as the primary interface to manage and resolve all customer issues
2+ years of Client Success, Implementation, or Client Support experience
Ability to build trust and credibility by understanding and addressing client requirements
Demonstrated analytical, relationship-building, communication, and strategic problem-solving skills
Remote Client Specialist Jobs
By Feyer and Associates At Anna, TX, United States
Immerse yourself in a collaborative and supportive team environment, even while working remotely, benefiting from collective knowledge and expertise.
Utilize your excellent organizational skills to manage client requests, bookings, and arrangements with meticulous attention to detail.
Strong organizational capabilities, multitasking skills, and meticulous attention to detail.
Stay informed about the latest travel trends, entertainment events, and offerings from diverse vendors.
Participate in comprehensive training provided by the company to enhance your client relations and coordination skills.
Showcase adaptability and problem-solving abilities in addressing any challenges that arise during client interactions.
Remote Client Specialist Jobs
By Feyer and Associates At Kansas, United States
Immerse yourself in a collaborative and supportive team environment, even while working remotely, benefiting from collective knowledge and expertise.
Utilize your excellent organizational skills to manage client requests, bookings, and arrangements with meticulous attention to detail.
Strong organizational capabilities, multitasking skills, and meticulous attention to detail.
Stay informed about the latest travel trends, entertainment events, and offerings from diverse vendors.
Participate in comprehensive training provided by the company to enhance your client relations and coordination skills.
Showcase adaptability and problem-solving abilities in addressing any challenges that arise during client interactions.
Remote Client Specialist Jobs
By Feyer and Associates At Colorado, United States
Immerse yourself in a collaborative and supportive team environment, even while working remotely, benefiting from collective knowledge and expertise.
Utilize your excellent organizational skills to manage client requests, bookings, and arrangements with meticulous attention to detail.
Strong organizational capabilities, multitasking skills, and meticulous attention to detail.
Stay informed about the latest travel trends, entertainment events, and offerings from diverse vendors.
Participate in comprehensive training provided by the company to enhance your client relations and coordination skills.
Showcase adaptability and problem-solving abilities in addressing any challenges that arise during client interactions.
Remote Client Specialist Jobs
By Feyer and Associates At Idaho, United States
Immerse yourself in a collaborative and supportive team environment, even while working remotely, benefiting from collective knowledge and expertise.
Utilize your excellent organizational skills to manage client requests, bookings, and arrangements with meticulous attention to detail.
Strong organizational capabilities, multitasking skills, and meticulous attention to detail.
Stay informed about the latest travel trends, entertainment events, and offerings from diverse vendors.
Participate in comprehensive training provided by the company to enhance your client relations and coordination skills.
Showcase adaptability and problem-solving abilities in addressing any challenges that arise during client interactions.
Remote Client Specialist Jobs
By Feyer and Associates At Colorado Springs, CO, United States
Immerse yourself in a collaborative and supportive team environment, even while working remotely, benefiting from collective knowledge and expertise.
Utilize your excellent organizational skills to manage client requests, bookings, and arrangements with meticulous attention to detail.
Strong organizational capabilities, multitasking skills, and meticulous attention to detail.
Stay informed about the latest travel trends, entertainment events, and offerings from diverse vendors.
Participate in comprehensive training provided by the company to enhance your client relations and coordination skills.
Showcase adaptability and problem-solving abilities in addressing any challenges that arise during client interactions.
Remote Client Specialist Jobs
By Feyer and Associates At Seattle, WA, United States
Immerse yourself in a collaborative and supportive team environment, even while working remotely, benefiting from collective knowledge and expertise.
Utilize your excellent organizational skills to manage client requests, bookings, and arrangements with meticulous attention to detail.
Strong organizational capabilities, multitasking skills, and meticulous attention to detail.
Stay informed about the latest travel trends, entertainment events, and offerings from diverse vendors.
Participate in comprehensive training provided by the company to enhance your client relations and coordination skills.
Showcase adaptability and problem-solving abilities in addressing any challenges that arise during client interactions.
Customer Success Manager (Remote) ($90000.00 - $100000.00 / Year)
By Talentify.io At United States
Minimum of 5 years of management experience in digital marketing, CRM, financial technology, SaaS, or enterprise software company
Minimum of 5 years of experience leading customer success managers, account management, or sales teams
For more information on comprehensive benefit offerings, visit www..com
Manage and nurture executive relationships with customers, including handling escalations
Proven experience leading teams and leveraging customer success best practices
Strong analytical and problem-solving skills
Client Success Manager Jobs
By FONEMED At Denver, CO, United States
Experience working in client success, account management, sales, or relevant role, preferably within a clinical/healthcare environment.
Proven track record of account management and sales success.
Experience in telehealth and/or virtual healthcare is considered an asset.
Strong business acumen and analytical skills.
Building and maintaining strong relationships with clients while actively engaged in professional networks.
Identify opportunities to expand Virtual Care solutions with core clients.
Client Success Manager Jobs
By FONEMED At Olympia, WA, United States
Experience working in client success, account management, sales, or relevant role, preferably within a clinical/healthcare environment.
Proven track record of account management and sales success.
Experience in telehealth and/or virtual healthcare is considered an asset.
Strong business acumen and analytical skills.
Building and maintaining strong relationships with clients while actively engaged in professional networks.
Identify opportunities to expand Virtual Care solutions with core clients.
Client Success Manager, Enterprise
By SonderMind At Denver, CO, United States
5+ years of Client Success experience in enterprise SaaS
Minimum of 2 years experience working with senior level HR teams from enterprise companies.
Demonstrable experience in strategic account planning, cross-selling, and renewals
Experience identifying and collaborating with employee resource groups, and diverse stakeholders within an customer organization
Experience driving client results and achieving desired KPIs with retention, engagement and expansion rates
Experience working with Product, Marketing, Analytics, and Engineering teams
Client Success Strategist (Fully Remote - North America)
By DemandLab At Philadelphia, PA, United States
Successful team members in this role must meet the following experience, qualifications, and education criteria:
Ability to successfully define outcomes, manage expectations, manage cross-functional initiatives and meet deadlines based on project requirements
Manage customer engagements through optimizing monthly retainers and priority setting of work, customer accomplishments and customer renewals
Uncovering opportunities that will benefit both the Client and DemandLab
Experience in demand generation, customer engagement, digital marketing, and communications strategies and tactics
Experience in data hygiene and marketing and sales analytics
Remote Client Specialist Jobs
By Norton & Associates Inc. At Utah, United States
Exceptional interpersonal and communication skills to effectively interact with clients, vendors, and team members remotely.
Provide personalized travel recommendations and itineraries based on clients' needs, leveraging your knowledge of hotels, cruise lines, event tickets, and more.
Respond promptly to client inquiries, demonstrating exceptional communication and customer service skills.
Organize and manage all aspects of family vacations, destination weddings, and honeymoon trips.
Continuously expand your knowledge of various destinations, ensuring your recommendations are well-informed and comprehensive.
Benefit from unlimited training opportunities to enhance your expertise in travel planning, customer service, and vendor relations.
Client Success Coordinator Remote
By Prime Therapeutics At Minneapolis, MN, United States
Knowledge of pharmacy benefits management.
Ability to review and interpret multiple contract/account information to successfully resolve issues regarding benefit plan administration; experience with account benefit structures.
Excellent written and verbal communication skills.
Resolves cases in queue due to member eligibility issues, referring provider verification or request, imaging provider verification, redirection, and retro reviews.
Assists with authorization problem resolution through research and facilitating the resolution of the problem in a timely fashion.
Process, forward, trend, and maintain records of authorization issues.
Customer Success Manager (Remote) ($90000.00 - $110000.00 / Year)
By Talentify.io At United States
3-5 years of experience in a customer success manager or similar role
Qualifications - Requirements For Success
Manage a portfolio of clients and ensure high levels of satisfaction with the solution
Bachelor's degree in a related field or equivalent work experience
Experience within the healthcare industry or software development
Skilled in working with stakeholders to uncover core objectives and goals
Remote Client Specialist Jobs
By Feyer and Associates At Iowa, United States
Immerse yourself in a collaborative and supportive team environment, even while working remotely, benefiting from collective knowledge and expertise.
Utilize your excellent organizational skills to manage client requests, bookings, and arrangements with meticulous attention to detail.
Strong organizational capabilities, multitasking skills, and meticulous attention to detail.
Stay informed about the latest travel trends, entertainment events, and offerings from diverse vendors.
Participate in comprehensive training provided by the company to enhance your client relations and coordination skills.
Showcase adaptability and problem-solving abilities in addressing any challenges that arise during client interactions.
Remote Client Specialist Jobs
By Feyer and Associates At Nashville, TN, United States
Immerse yourself in a collaborative and supportive team environment, even while working remotely, benefiting from collective knowledge and expertise.
Utilize your excellent organizational skills to manage client requests, bookings, and arrangements with meticulous attention to detail.
Strong organizational capabilities, multitasking skills, and meticulous attention to detail.
Stay informed about the latest travel trends, entertainment events, and offerings from diverse vendors.
Participate in comprehensive training provided by the company to enhance your client relations and coordination skills.
Showcase adaptability and problem-solving abilities in addressing any challenges that arise during client interactions.

Are you an experienced Client Success Manager looking for an exciting remote opportunity? We are looking for a motivated individual to join our team and help our clients reach their goals. As a Client Success Manager, you will be responsible for building relationships with our clients and providing them with the best customer service experience possible. You will be the point of contact for all client inquiries and ensure that their needs are met. If you have a passion for customer service and are looking for a rewarding remote job, then this is the perfect opportunity for you!

Overview A Remote Client Success Manager is responsible for managing the client relationship and ensuring that the client’s needs are met. This role requires excellent customer service skills, strong communication skills, and the ability to work independently. The Remote Client Success Manager will be responsible for providing support to clients, resolving customer issues, and ensuring that the client’s needs are met. Detailed Job Description The Remote Client Success Manager is responsible for managing the client relationship and ensuring that the client’s needs are met. This role requires excellent customer service skills, strong communication skills, and the ability to work independently. The Remote Client Success Manager will be responsible for providing support to clients, resolving customer issues, and ensuring that the client’s needs are met. The Remote Client Success Manager will be responsible for developing and maintaining relationships with clients, providing customer service, and ensuring that the client’s needs are met. The Remote Client Success Manager will also be responsible for identifying and resolving customer issues, providing feedback to the client, and ensuring that the client’s needs are met. Job Skills Required
• Excellent customer service skills
• Strong communication skills
• Ability to work independently
• Ability to develop and maintain relationships with clients
• Ability to identify and resolve customer issues
• Ability to provide feedback to the client
• Ability to manage client relationships
Job Qualifications
• Bachelor’s degree in business, marketing, or related field
• At least two years of customer service experience
• Experience in client relationship management
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service best practices
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of customer service software
• Knowledge of customer service best practices
• Knowledge of customer relationship management
• Knowledge of customer service metrics
Job Experience
• At least two years of customer service experience
• Experience in client relationship management
• Experience in customer service software
Job Responsibilities
• Provide support to clients
• Resolve customer issues
• Develop and maintain relationships with clients
• Provide customer service
• Ensure that the client’s needs are met
• Identify and resolve customer issues
• Provide feedback to the client
• Manage client relationships