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Remote Call Center Supervisor Jobs in Ohio

Call Center Scheduler - Remote - $15 With Commission
By Legacy Restoration At , Orlando $15 an hour
You have used your excellent verbal and written communication skills to keep the financial team informed about progress or roadblocks
3 - 5 years of Call Center experience in - Sales, Customer Service, Collections or Telemarketing
Knowledge of computer and telephone systems - Microsoft and CRM
The ability to persuade and educate customers on the benefits of Legacy products while closing the sale and scheduling their appointment
You have job costing experience in the construction industry
You will need these skills for our Call Center Scheduler position:
Call Center Supervisor Jobs
By DialAmerica At , Athens, 30607
Bachelors Degree or 4+ years of management experience preferred
Develop and execute coaching plans based on employee need and as directed by upper management
Excellent written and verbal communications skills
Dynamic personality with a focus on customer service and motivational skills
Flexible scheduling to cover morning, evening, and weekend shift requirements
Here’s just some of what we have to offer:
Remote Claims Call Center Specialist (2Nd Shift)
By National General Insurance At , Winston-Salem, 27105, Nc
Performs clerical duties, including data entry, filing paper documents, email, calendar management, and word processing
In addition to a phenomenal career opportunity, National General Insurance offers an excellent benefits package including:
High School diploma or equivalent experience
Knowledge of Excel and Word
Good organization skills with timely follow-up skills
Good oral and written communication skills
Call Center-Inside Sales-Remote Jobs
By ADT Solar At , Miami, Fl
Develop new sales opportunities by scheduling appointments through outbound calling.
Learn to overcome objections; ask for the sale; discuss the plus of going solar.
Confirm appointments through outbound calls.
Handle in-bound lead flow, follow-ups, and e-mail outreach
Route qualified leads to the Outside Sales team
Collaborate regularly with Outside Sales, the Scheduling department, and Operations.
Remote Call Center Fundraising Agent -- Mo
By MDS Communications At , , Mo $15 - $16 an hour
A quiet place to work at home free from normal household interruptions
Responsibilities of Remote Call Center Representative
1 year or more of successful outbound telemarketing – preference given to telephone fundraising experience.
Basic computer skills and familiarity
Requirements of the Fundraising Agent.
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner that strengthens the connection between non-profit and donor.
Remote Call Center Fundraising Agent -- Oh
By MDS Communications At , , Oh $15 - $16 an hour
A quiet place to work at home free from normal household interruptions
1 year or more of successful outbound telemarketing – preference given to telephone fundraising experience.
Basic computer skills and familiarity
Communicate with donors and prospective donors in a positive, engaging and enthusiastic manner that strengthens the connection between non-profit and donor.
Secure financial gifts from donors and prospective donors on behalf of our clients.
Maintain minimum fundraising and productivity metrics.

Are you an experienced call center supervisor looking for a new challenge? We are looking for a motivated and organized individual to join our remote call center team as a supervisor. You will be responsible for managing a team of remote call center agents, ensuring customer satisfaction and providing excellent customer service. If you have the skills and experience to take on this role, we would love to hear from you!

Overview A Remote Call Center Supervisor is responsible for managing and overseeing the day-to-day operations of a remote call center. This includes supervising staff, monitoring customer service, providing training and support, and ensuring that customer service standards are met. The Remote Call Center Supervisor must have excellent communication and organizational skills, as well as the ability to work independently and remotely. Detailed Job Description The Remote Call Center Supervisor is responsible for managing and overseeing the day-to-day operations of a remote call center. This includes supervising staff, monitoring customer service, providing training and support, and ensuring that customer service standards are met. The Remote Call Center Supervisor must have excellent communication and organizational skills, as well as the ability to work independently and remotely.

The Remote Call Center Supervisor will be responsible for:

• Supervising and managing remote call center staff
• Monitoring customer service and ensuring customer satisfaction
• Providing training and support to staff
• Ensuring customer service standards are met
• Developing and implementing policies and procedures
• Analyzing customer service data and trends
• Resolving customer service issues
• Developing and maintaining relationships with customers
• Ensuring compliance with applicable laws and regulations
Job Skills Required
• Excellent communication skills
• Strong organizational skills
• Ability to work independently and remotely
• Knowledge of customer service principles and practices
• Knowledge of applicable laws and regulations
• Ability to analyze customer service data and trends
• Ability to develop and implement policies and procedures
• Ability to resolve customer service issues
Job Qualifications
• Bachelor’s degree in Business Administration, Management, or related field
• At least 3 years of experience in a customer service or call center environment
• At least 1 year of experience in a supervisory role
• Knowledge of customer service principles and practices
• Knowledge of applicable laws and regulations
• Ability to analyze customer service data and trends
• Ability to develop and implement policies and procedures
• Ability to resolve customer service issues
Job Knowledge
• Knowledge of customer service principles and practices
• Knowledge of applicable laws and regulations
• Knowledge of customer service data and trends
• Knowledge of policies and procedures
Job Experience
• At least 3 years of experience in a customer service or call center environment
• At least 1 year of experience in a supervisory role
Job Responsibilities
• Supervise and