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Call Center-Inside Sales-Remote Jobs

Company

ADT Solar

Address , Miami, Fl
Employment type FULL_TIME
Salary
Expires 2023-07-02
Posted at 11 months ago
Job Description

Our ' Inside Appointment Setters' will call on new and aged customers who may have had interest in solar at one point in time; or consumers who have agreed to receive information for solar through a self-guided advertisement online. You will discuss the benefits of solar with the goal of setting up a qualified appointment for our Home Energy Consultant.. Selected candidates must be friendly with strong phone and verbal communication skills, along with active listening skills and proficient with a computer. You must be poised to handle and overcome objections in a positive manner.

Responsibilities:

  • Develop new sales opportunities by scheduling appointments through outbound calling.
  • Collaborate regularly with Outside Sales, the Scheduling department, and Operations.
  • Confirm appointments through outbound calls.
  • Learn to overcome objections; ask for the sale; discuss the plus of going solar.
  • Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plan more effectively.
  • Handle in-bound lead flow, follow-ups, and e-mail outreach
  • Route qualified leads to the Outside Sales team

Job Requirements:

  • Answer inbound calls from existing and potential customers.
  • Maintain call center database by entering information.
  • Perform outbound call campaigns generated sales leads to company.
  • Providing reporting on service levels for call center performance
  • Start sales career with a growing organization in a call center sales and customer service role.
  • Ensure that the call center goals are met.
  • Meet and exceed daily outbound call quotas.
  • Expect professionalism and reliability from call center employees.
  • Transferring calls to other departments/call centers if customer
  • Ensuring that call center policies and procedures
  • Make outbound calls to achieve the goals of assigned call segment.