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Call Center-Inside Sales-Remote Jobs
Company | ADT Solar |
Address | , Miami, Fl |
Employment type | FULL_TIME |
Salary | |
Expires | 2023-07-02 |
Posted at | 11 months ago |
Our ' Inside Appointment Setters' will call on new and aged customers who may have had interest in solar at one point in time; or consumers who have agreed to receive information for solar through a self-guided advertisement online. You will discuss the benefits of solar with the goal of setting up a qualified appointment for our Home Energy Consultant.. Selected candidates must be friendly with strong phone and verbal communication skills, along with active listening skills and proficient with a computer. You must be poised to handle and overcome objections in a positive manner.
Responsibilities:
- Develop new sales opportunities by scheduling appointments through outbound calling.
- Collaborate regularly with Outside Sales, the Scheduling department, and Operations.
- Confirm appointments through outbound calls.
- Learn to overcome objections; ask for the sale; discuss the plus of going solar.
- Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plan more effectively.
- Handle in-bound lead flow, follow-ups, and e-mail outreach
- Route qualified leads to the Outside Sales team
Job Requirements:
- Answer inbound calls from existing and potential customers.
- Maintain call center database by entering information.
- Perform outbound call campaigns generated sales leads to company.
- Providing reporting on service levels for call center performance
- Start sales career with a growing organization in a call center sales and customer service role.
- Ensure that the call center goals are met.
- Meet and exceed daily outbound call quotas.
- Expect professionalism and reliability from call center employees.
- Transferring calls to other departments/call centers if customer
- Ensuring that call center policies and procedures
- Make outbound calls to achieve the goals of assigned call segment.
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