Product Support Manager Jobs
By Travelopia At Washington, United States
3+ years of management experience in the travel industry; experience with product management, contracting, and pricing preferred.
Proven leadership skills to mentor, develop, and empower team members and create a positive work environment.
Undergraduate degree or equivalent experience in travel, business administration, marketing, or related field.
Advanced analytical skills with demonstrated ability to work through the development of complex business solutions.
Strong communicator, both written and verbal, with the ability to direct the actions of others.
Must be flexible and adaptable to changing priorities while working under pressure to meet immediate deadlines.
Product Operations Manager Jobs
By Connexity, Inc. At Los Angeles, CA, United States
Demonstrated technical operational, and client-facing experience in Account Management, Yield Management or Sales Engineering
Experience in working with Product Management and Engineering teams for product issue investigations, feature suggestions and product and process documentation
Support the US Account Management teams as well Customers for account set-up, configuration changes, and process creation and improvements
You will be responsible for the quality of technical implementation of our managed customers
3+ years in Product Operations or Technical Client Operations role with 5+ total work experience minimum
Demonstrated strengths in quantitative, analytical and critical thinking abilities
Assistant Manager, Product Operations
By Pinhook Bourbon At Louisville, KY, United States

Assistant Manager, Product Operations The Assistant Manager, Product Operations oversees all planning and processes for Pinhook’s supply chain, from warehousing to bottling. Based in Kentucky, this ...

Manager, Operations Support Jobs
By Topgolf At Dallas, TX, United States
3+ years Technology Management Experience
Strong people development and management skills
Adds, updates, and closes records in the IT Problem Management and Change Management databases
Directs Infrastructure Support Engineers on daily tasks and provides updates to Manager
7+ years Infrastructure Engineering Experience
Strong written and verbal communication skills, including presentation skills
Manager, Product Operations Jobs
By LeaseLock At United States
5-7 years of experience in product operations experience, preferably within the prop-tech or property management sector.
Exceptional project management skills, with the ability to manage multiple priorities and deliver high-quality results within tight deadlines.
Experience with property management software, real estate technology, or related platforms is highly desirable.
A desire to progress into people management is a plus
Yes, this is a mid-level, management position with 1 direct report to begin.
Manage the product operations organization; grow, mentor, and hold accountable all team members under your direct supervision.
Senior Manager, Product Operations
By Brivo At Bethesda, MD, United States
8+ years of experience in Management Consulting, Analytics, Corporate Strategy, Product Management, Engineering, or Operations. Product operations experience preferred
Partner with Product Management and other internal teams to determine the feasibility of projects, establish priorities and implement GTM strategies.
Coordinate with internal teams to manage the creation and execution of goals aligning with company revenue, sales and product strategies.
5+ years of experience managing teams
Experience working in the Proptech/IOT/Security System industry
Experience leading complex operational and strategic initiatives and partnering effectively on cross-functional projects
Product Support And Operations Specialist
By Via At Greater Syracuse-Auburn Area, United States
We are proud to offer a generous and comprehensive benefits package, including free medical plans and 401K matching.
Outstanding process-orientation, analytical, and organization skills
Minimum of 1-3 years of work experience
Previous experience in a technical support role is a plus
Prioritize operational issues and provide technical, specific, and strategic responses in an efficient manner
Work with various Operations, Product, and Engineering teams in identifying, reporting, and resolving product issues or opportunities for improvement
Product Manager, Financial Operations
By Baldor Specialty Foods, Inc. At Manhattan, NY, United States
Strong project management skills, with the ability to prioritize tasks, manage deadlines, and adapt to changing circumstances.
Strong understanding of product management principles, methodologies, and best practices.
Define product requirements, specifications, and user stories to guide the development process.
Prioritize and manage the product backlog, making data-driven decisions to maximize value and optimize resource allocation.
Bachelor's degree in a relevant field (e.g., Business, Engineering, Computer Science), or equivalent practical experience.
Excellent analytical and problem-solving skills, with the ability to use data to drive decision-making.
Product Operations Manager, Lyft Media
By Lyft At Phoenix, AZ, United States
Experience with MODE or Tableau (dashboarding) preferred
Experience working with rideshare / taxi drivers & fleets preferred
Experience building processes from scratch & implementing them to solve business problems
Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Responsible for operations KPIs / metrics tied to fleet size, operational rates and market footprint
Collaborate with Operations and other functions such as Product Marketing to develop/improve Driver communications, acquisition and engagement
Product Support Manager Jobs
By FinThrive At United States
Manage capacity and staffing to include recruitment, supervision, scheduling, development, evaluation, and performance management.
Present project outcomes for upper management
Must be able to manage remote employees
Manage the team’s backlog to optimize throughput and to accurately predict turnaround time for open issues
Identify impediments for the team and determine the best elimination plan
Colloborate with other leaders to ensure teams are working together in order to delight our customers.
Manager, Physical Product Operations
By Discovery Education At Charlotte, NC, United States
Extensive knowledge and application of project management methodologies, tools, and techniques to successfully handle multiple projects concurrently.
Skilled in negotiation, project management, and time management.
Comprehensive understanding of production management, encompassing product development, forecasting, and supply chain management.
Previous experience collaborating with cross-functional teams and multiple departments, with managerial experience being a valuable asset.
Identify opportunities to enhance the user experience and prioritize impactful changes accordingly.
Develop and implement a production forecast process to anticipate and meet the demand for Discovery Education products.
Brightdrop Product Operations Manager
By BrightDrop At Palo Alto, CA, United States
Experience in product operations, product management, or an operational role that worked. closely with product and engineering teams.
Own the tracking, change management and communication of Product & Design OKRs and roadmaps.
Support Product & Design’s headcount planning, budgeting, and financial reporting requirements working with Finance and People Operations.
Bachelor’s Degree in Finance, Business Administration, Engineering, or equivalent experience.
You are a strong project and program manager with a track record of leading and proactively managing end-to-end execution of projects/programs.
You have strong relationship building skills and the ability to relate constructively to all levels of an organization.
Product Operations Manager Jobs
By Pinterest At California, United States
Experience with roadmap, project management, or collaboration tools or wikis like Asana, JIRA, or similar.
Working knowledge of SQL, experience deriving meaning from data, and presenting data findings.
Project manage delivery and launch of innovative ads technologies i.e. ad formats and ad serving/targeting features, products and solutions.
Partner with product marketing, sales, engineering, product, and biz analytics teams to test Pinterest’s new ad offerings.
Demonstrated experience collaborating and influencing cross-functional partners with data to improve end user experience, and launch high quality products
5+ years experience in technical operational roles
Product Operations Manager Jobs
By Skydio At San Mateo, CA, United States
Manage the rollout of major feature releases and new product launches.
Specific experience with software product development.
Detail-oriented with exceptional written and oral communication skills.
Experience with data visualization, dashboard creation, and SQL.
Drone/UAV experience and/or a passion for drones
Maintain and improve the feedback loop for new product features, helping to provide prioritization within the product roadmap.
Product Operations Manager Jobs
By World Wide Technology At United States
Location: Remote - CST time
Product Manager has insight and information, and can properly prioritize the issue.
• 3+ years' experience delivering outstanding user or stakeholder experiences
experience, including Agile or SAFe frameworks
• Exceptional organization skills and attention to detail
• Experience executing and working in cross-functional team environments and working with 3rd parties to drive results
Product Operations Manager, Lyft Media
By Lyft At San Francisco, CA, United States
Experience with MODE or Tableau (dashboarding) preferred
Experience working with rideshare / taxi drivers & fleets preferred
Experience building processes from scratch & implementing them to solve business problems
Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Responsible for operations KPIs / metrics tied to fleet size, operational rates and market footprint
Collaborate with Operations and other functions such as Product Marketing to develop/improve Driver communications, acquisition and engagement
Product Operations Manager, Lyft Media
By Lyft At New York, NY, United States
Experience with MODE or Tableau (dashboarding) preferred
Experience working with rideshare / taxi drivers & fleets preferred
Experience building processes from scratch & implementing them to solve business problems
Lyft Pink - Lyft team members get an exclusive opportunity to test new benefits of our Ridership Program
Responsible for operations KPIs / metrics tied to fleet size, operational rates and market footprint
Collaborate with Operations and other functions such as Product Marketing to develop/improve Driver communications, acquisition and engagement
Product Manager Support Services
By HPE Aruba Networking At All, MO, United States
Five years of product management experience ideating, developing, launching, AND managing service offers or products.
Synthesize market requirements (MRD) into marketing/customer details through having intimate customer knowledge and business, financial and industry market acumen.
Advise key stakeholders on the portfolio strategy across all phases of the lifecycle (e.g., planning, development, launch, management, exit).
Lead and drive the end-to-end strategy and operational customer service offer roadmap for one or more service offers.
8+ years of work experience in related field.
Technical understanding and knowledge of the data networking product industry and the associated customer focused services.
Product Support Manager Jobs
By who... a staffing company At Baltimore, MD, United States
Strong organizational skills with the ability to prioritize tasks and manage multiple projects simultaneously.
Create, update, and maintain a comprehensive knowledge base, including frequently asked questions, troubleshooting guides, and best practices.
5+ years of relevant product support experience, preferably at a tech company
Excellent communication and interpersonal skills with the ability to communicate complex technical information to non-technical audiences.
Experience with ZenDesk highly preferred
Experience with Pendo guides is a plus
Product Support Team Manager
By Swell At Holladay, UT, United States
Monitor team performance metrics, including response time, resolution time, customer satisfaction scores, and ticket management.
Proven experience in direct customer support, with at least 2 years in a leadership or managerial role.
Foster a positive and collaborative team environment, promoting open communication and knowledge sharing.
Develop and implement training programs to enhance technical skills and customer service excellence.
Collaborate with other departments to enhance the customer experience and streamline support processes.
Demonstrated experience in coaching, mentoring, and developing technical support teams.