People Experience Partner Jobs

Experience and knowledge of HRIS, preferably ADP.

Develop the US associate onboarding experience in partnership with key stakeholders.

Provide payroll documentation to HRIS/Payroll Manager for approximately 175 US associates.

5-7 years of experience in Human Resources.

Strong knowledge of HR compliance and understanding of US employment laws.

Ability to be a solution-focused problem solver using critical thinking skills.

Vendor Management: Collaborate with BPO service providers to ensure adherence to contracts, service level agreements, and continuous improvement initiatives.

Experience in Lean/Six Sigma Process Excellence methodology, Green Belt Certification optimal

Strong knowledge of tooling, IT and infrastructure requirements within the BPO industry and how to best optimize technology

Budgeting and Cost Control: Develop and manage budgets for BPO operations, monitoring expenses and optimizing resources to maintain cost-effectiveness.

7-10 years of relevant experience in a Business Process Outsourcing (BPO) or other relevant environment at a leadership level

Relevant start-up, technology, and contact center experience

What you will need to be successful (Skills, Knowledge, & Experience)

Maintains in-depth knowledge of company-specific policies and practices including all relevant people programs and accompanying compliance requirements

What You’ll Be Doing (Job Duties & Responsibilities)

Track status and conduct follow-ups for team member compliance on company requirements and initiatives.

Supports special projects as necessary, continually seeking new ways to enhance the business and impact the team member experience.

Basic knowledge of business policy and employment laws

Leads project and change management responsibilities related to projects spanning multiple business units and functions

Progressive experience in program management or portfolio management for a large, global company: 10 years

Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional programs, projects and activities.

Ensures partners adhere to legal and operational compliance requirements

Oversees training and development of partners directly and indirectly managed and makes effective staffing decisions

Manage large teams both reporting direct or indirect

Professional Growth: Harness your skills and experience to drive meaningful change while expanding your own capabilities.

Design Exceptional Experiences: Create and deliver unique teammate experiences that reflect our core values and leave a lasting impact.

Impactful Leadership: Shape the future of our teammate experience and contribute directly to our thriving company culture.

Engagement Expert: Proven track record of driving engagement in top places to work and experience leading culture and engagement strategies.

Digital Trailblazer: Experience in leading digital transformations of HR teams that blend technology, operations, and culture and engagement programs.

Analytical Insight: Strong analytical skills to translate data into informed decisions and innovative solutions.

Strong organizational and time management abilities to handle multiple tasks and prioritize effectively.

2+ years previous experience in clinical research, recruitment, or healthcare administration; or advanced healthcare degreee or certification.

Collaborate with Patient Experience team to plan and facilitate community outreach events.

Assess the eligibility of patients based on predetermined criteria and protocol requirements.

Excellent communication and interpersonal skills to engage with diverse populations and healthcare professionals at all levels.

Willingness to learn and develop problem-solving skills to address quality issues and propose solutions.

Vendor Management: Collaborate with BPO service providers to ensure adherence to contracts, service level agreements, and continuous improvement initiatives.

Experience in Lean/Six Sigma Process Excellence methodology, Green Belt Certification optimal

Strong knowledge of tooling, IT and infrastructure requirements within the BPO industry and how to best optimize technology

Budgeting and Cost Control: Develop and manage budgets for BPO operations, monitoring expenses and optimizing resources to maintain cost-effectiveness.

7-10 years of relevant experience in a Business Process Outsourcing (BPO) or other relevant environment at a leadership level

Relevant start-up, technology, and contact center experience

Vendor Management: Collaborate with BPO service providers to ensure adherence to contracts, service level agreements, and continuous improvement initiatives.

Experience in Lean/Six Sigma Process Excellence methodology, Green Belt Certification optimal

Strong knowledge of tooling, IT and infrastructure requirements within the BPO industry and how to best optimize technology

Budgeting and Cost Control: Develop and manage budgets for BPO operations, monitoring expenses and optimizing resources to maintain cost-effectiveness.

7-10 years of relevant experience in a Business Process Outsourcing (BPO) or other relevant environment at a leadership level

Relevant start-up, technology, and contact center experience

Leads project and change management responsibilities related to projects spanning multiple business units and functions

Progressive experience in program management or portfolio management for a large, global company: 10 years

Ability to apply knowledge of multidisciplinary business principles and practices to achieve successful outcomes in cross-functional programs, projects and activities.

Ensures partners adhere to legal and operational compliance requirements

Oversees training and development of partners directly and indirectly managed and makes effective staffing decisions

Manage large teams both reporting direct or indirect

2+ years Human Resources experience in a corporate environment, preferably at a high growth company

Exceptional organizational and communication skills

Maintain organizational charts and employee files on a regular basis to ensure they are always up-to-date and accurate

Partner in planning and execution of quarterly company outings, events and happenings

Partner with IT to set up laptops for new hires and keep track of equipment for employees onboarding and offboarding

Act as point person for ad hoc employee requests and questions

Manage investigations from start to finish, including intake meetings, background research, investigative interviews, and debrief meetings.

Minimum of 7-8 years of experience in a true HR-role, preferably as a Generalist or Business Partner.

Experience in employee relations, investigations, employment law, and disciplinary actions.

Working knowledge of federal, state and local laws that govern employment policies and practices.

Outstanding communication skills – verbal & written.

Strong knowledge of local, state, and federal labor laws.

Monitor and answer frequently asked questions in our case management system

Help employees navigate our knowledgebase of policies, procedures, and articles

Participate in proactive outreach to new employees to curate a memorable new hire experience

Facilitate new hire orientation and act as the face of the People Experience team

Minimum of 1 year of related experience

Workday system experience a must

Strong team management skills with the ability to effectively manage priorities

Manage various degrees of employee relations situations and performance management in partnership with JLL’s Employee Relations team

Enable an exceptional employee experience during moments that matter throughout the employee lifecycle e.g., onboarding, performance review, promotion, etc.

Support assigned employee group in transition, expansion and stabilization of new business with great consideration given to employee experience

Skilled facilitator, who can lead local and regional employee events, programs, etc.

Excellent organizational skills with a starter finisher mentality with acute attention to detail

Experience formulating solutions with proven superior problem-solving skills for devising and implementing strategies involving quantitative analysis, conceptualization and communication of solutions

Demonstrates thorough understanding of LeasePlan products and services, benefits and limitations and how they work most effectively within customer environment.

Facilitates consistent cadence of touch points with key account team members and cross functional teams (Ops, Finance, IT, etc).

Other duties and responsibilities assigned.

7+ years customer support experience and 5+ years servicing strategic accounts in customer facing roles or equlivent.

Electric vehicles and/or fleet experience a plus. Customer experience in fleet industry with expertise in customer experience journeys.

Experience using ServiceNow or other case management systems

Experience with performance management issues

Proven experience of successfully partnering with senior HR and business leaders

7-12 years previous experience in HR; in a fast paced, high tech or creative environment

Working knowledge of employment laws and federal and state regulations – Canada a plus

Demonstrate versatility of experience and the ability to prioritize work from diverse sources

Five (5) or more years progressive experience in human resources and/or organization development

Must have sound technical skills, analytical ability, including ability to interpret metrics/ dashboards, good judgment and a strong operational focus

Bachelor’s degree in business, Human Resources, or related field

Strong situational assessment and emotional intelligence

Proven ability and competence to function in a highly visible role with heavy cross-functional interaction across the human resources platform

Technical and practical grasp of HR practices and metrics to deliver fully integrated human capital solutions to clients

Working knowledge of HR disciplines including performance management, talent development, associate engagement, DEI, organizational development, and total rewards.

7 years’ experience in a HRBP or equivalent role in a high-growth, global organizations

Proven experience managing employee relations from investigation to resolution.

Prior experience using ADP (HRIS)

Prior internal coaching experience with proven results in advancing the development of leaders

Strong knowledge of HR compliance and understanding of North American employment laws

Demonstrated experience in talent management and organizational development.

Benefits: Manage the Leave of Absence process for all employees.

Bachelor’s degree in human resources, Business Administration, or a related field. HR certifications (e.g., PHR, SPHR) are a plus.

5+ years proven experience as an HR Business Partner or similar role at the corporate level.

Strong knowledge of HR practices, policies, and employment laws.

Excellent interpersonal and communication skills, with the ability to build relationships and influence stakeholders at all levels.

10+ years of direct experience with increasing responsibility across compensation, benefits, and HRIS/HR Operations management

Talent Management (HR expertise; change management; employee experience)

Strong people management and constructive problem resolution skills

EDUCATION, EXPERIENCE, AND SKILLS REQUIRED

Strategic Consulting (evaluating business challenges; consultative problem solving; risk management)

Relationship Management (networking; collaborating; conflict management; persuasion and influence)