People Experience Manager Jobs

About e-Emphasys

We are a leading ERP software and solutions provider to dealers and rental companies of heavy equipment. We specialize in working with the construction, mining, forestry, material handling, and agriculture industries. We aim to be the ERP thought leader in our space and a trusted IT advisor to all dealers and rental companies. Today, we have over 700 employee associates, offices on four continents, and customers in over 20 countries. We are privately held, and our headquarters are in beautiful Cary, NC. We are actively seeking talented individuals to join our team and help us aggressively grow our North American footprint for both our on-premises and 100% cloud-based ERP solutions.

Position Overview

We are seeking an experienced People Experience Manager to support a positive employee experience for our US associates. This position will be responsible for US organizational policies/compliance, onboarding experience, benefits administration, payroll, and continuous process improvement. The role must have a broad HR knowledge base and a desire to drive with excellence as the company continues its expansion, staying focused on the experience of our US associates. The position is based in Cary, NC.

Key Responsibilities

• Handle annual review and maintenance of job descriptions, job leveling, and pay bands needed in support of the organization’s compensation and associate development philosophy.
• Serve as the main point of contact for US associate questions and feedback, actively engaging in responding to inquires sent to [email protected] mailbox.
• Support leadership in addressing associate concerns with a service-minded approach and conduct employee relations investigations by recording facts and making recommendations.
• Develop the US associate onboarding experience in partnership with key stakeholders.
• Support associate engagement events and initiatives in the Cary, NC office.
• Administer US benefit plans including health, insurance, retirement, wellness, and other offerings and manage the annual Open Enrollment communications and educational sessions.
• Ensure that organizational policies and processes are in compliance with employment laws.
• Provide payroll documentation to HRIS/Payroll Manager for approximately 175 US associates.
• Review existing policies and develop new policies in response to feedback from business unit leaders, people managers and associates, maintaining state and national compliance.
• Act as a change-agent as the business continues to scale with the goal of providing a positive workplace experience to associates and being an employer of choice within the industry.
• Maintain electronic US associate records and US immigration files.
• Collaborate with Director, People Experience, and People Experience Business Partner to align US HR processes to global processes to support growth and enhance associate experience.

Required Education & Experience:

• Experience and knowledge of HRIS, preferably ADP.
• Bachelor's degree in a related field.
• 5-7 years of experience in Human Resources.

Preferred Experience & Skills:

• Excellent verbal and written communication skills with the ability to effectively build and maintain cross-functional stakeholder relationships.
• Strong knowledge of HR compliance and understanding of US employment laws.
• Ability to be a solution-focused problem solver using critical thinking skills.
• Data-driven mindset to assess organizational metrics and provide insights to drive successful business outcomes.
• HR Certification (SPHR/SHRM-SCP).
• Ability to work accurately in a fast-paced environment with changing priorities.