Partner Experience & Operations Manager
By Lyft At New York, NY, United States
Vendor Management: Collaborate with BPO service providers to ensure adherence to contracts, service level agreements, and continuous improvement initiatives.
Experience in Lean/Six Sigma Process Excellence methodology, Green Belt Certification optimal
Strong knowledge of tooling, IT and infrastructure requirements within the BPO industry and how to best optimize technology
Budgeting and Cost Control: Develop and manage budgets for BPO operations, monitoring expenses and optimizing resources to maintain cost-effectiveness.
7-10 years of relevant experience in a Business Process Outsourcing (BPO) or other relevant environment at a leadership level
Relevant start-up, technology, and contact center experience
Tiktok Commerce - Partner Development & Operations Manager
By TikTok At , Los Angeles $111,466 - $223,560 a year
Bachelor’s degree or equivalent practical experience.
Experience in negotiation and deal making
Ability to work independently and time manage multiple sensitive and high profile initiatives
Create an execution plan and facilitate day-to-day executions to record the growth and progress of partner success.
Solve key challenges in business growth by strong collaboration with XFN teams
Some business travel may be expected for this role. The travel is not expected to exceed 60%.
Partner Experience & Operations Manager
By Lyft At Nashville, TN, United States
Vendor Management: Collaborate with BPO service providers to ensure adherence to contracts, service level agreements, and continuous improvement initiatives.
Experience in Lean/Six Sigma Process Excellence methodology, Green Belt Certification optimal
Strong knowledge of tooling, IT and infrastructure requirements within the BPO industry and how to best optimize technology
Budgeting and Cost Control: Develop and manage budgets for BPO operations, monitoring expenses and optimizing resources to maintain cost-effectiveness.
7-10 years of relevant experience in a Business Process Outsourcing (BPO) or other relevant environment at a leadership level
Relevant start-up, technology, and contact center experience
Partner Experience & Operations Manager
By Lyft At United States
Vendor Management: Collaborate with BPO service providers to ensure adherence to contracts, service level agreements, and continuous improvement initiatives.
Experience in Lean/Six Sigma Process Excellence methodology, Green Belt Certification optimal
Strong knowledge of tooling, IT and infrastructure requirements within the BPO industry and how to best optimize technology
Budgeting and Cost Control: Develop and manage budgets for BPO operations, monitoring expenses and optimizing resources to maintain cost-effectiveness.
7-10 years of relevant experience in a Business Process Outsourcing (BPO) or other relevant environment at a leadership level
Relevant start-up, technology, and contact center experience
Partner Operations Specialist Jobs
By Everyday Health - Professional At , Remote
Develop and manage lists for events that target the appropriate audiences for each project.
Assist partner relations managers with partner quarterly business reviews and ad hoc reporting as needed
Support the successful execution of select special initiatives, as directed by the Senior Manager, Partner Operations and Head of Partnerships
2+ years of experience in event planning preferred, experience in Healthcare and/or Nursing a plus.
Strong organizational and communication skills.
Facilitate all aspects of pre-event planning, onsite/online execution, and post event follow-up and reporting for assigned partners.
Senior Manager, Banking & Partner Operations
By Bond Financial Technologies At ,
Strong project and time management skills
6+ years of professional career experience, including 3+ years in an operational role in fintech, banking-as-a-service, or financial services company
Experience interfacing with financial institutions or managing banking partner relationships
Working knowledge of card issuance, card processors, card networks and card printers
Executive-level verbal and written communication skills
Deep understanding of the embedded finance space, particularly on the issuer side and/or in payments
Operations Partner Jobs
By Integrated Resources, Inc ( IRI ) At Massachusetts, United States

The Event Strategy and Operations Partner will manage the planning and project management for Clients US Commercial Congresses.

The Manager, Event Strategy and Operations reports to the Associate Director of the Event Strategy and Operations Congress Team.

Partner Strategy And Operations Manager
By Treasury Prime At San Francisco, CA, United States
Have 3+ years of experience in an external facing role (ideally strategic partnerships, strategy consulting, project management)
Ability to understand the highly regulated banking industry and relate it to the complex technical requirements of our fintech partners
Strong presentation skills for both virtual and in-person meetings with multiple stakeholders
Outstanding relationship competencies with a long-term, trust-based, partnership mindset - your customers and colleagues like working with you!
Ability to develop and execute strategic and operational partnership plans spanning multiple banks and fintechs
Ability to operate in a highly ambiguous and fast-paced environment all while having the organization to multitask and prioritize
Partner Strategy & Operations Manager
By Treasury Prime At United States
Have 3+ years of experience in an external facing role (ideally strategic partnerships, strategy consulting, project management)
Ability to understand the highly regulated banking industry and relate it to the complex technical requirements of our fintech partners
Strong presentation skills for both virtual and in-person meetings with multiple stakeholders
Outstanding relationship competencies with a long-term, trust-based, partnership mindset - your customers and colleagues like working with you!
Ability to develop and execute strategic and operational partnership plans spanning multiple banks and fintechs
Ability to operate in a highly ambiguous and fast-paced environment all while having the organization to multitask and prioritize
Operations Partner Jobs
By XSELL Technologies At Chicago, IL, United States
Partner with development partners and vendors to assist with contract negotiation, managing relationship, project management and prioritization
Strong business acumen with ability to speak to value drivers and use cases in customer's context via experience-based story telling
Manage Day-to-Day escalations and resolution tracking
Develops and maintains internal documentation such as milestone structure tracking, contractual requirement tracking, partner information and benchmarking.
Manage team of Operations Resources. Provide professional development and develop quarterly goals to measure team's success
Bachelor’s Degree, or equivalent work experience
Business Partner Operations Manager
By Vonage At Chicago, IL, United States
Must have experience in performance management, 1:1, coaching and mentoring sales/CS teams
3+ years in senior customer success or account management roles
Establish vendor scorecard to help manage our network more efficiently
Experience working with and managing multiple 3rd Party BPO companies
Proficiency in Salesforce, Excel, Google suite (Gainsight experience is plus!)
Manager, Business Partner Operations Manager | Success Team
Business Partner Operations Manager
By Vonage At New York, NY, United States
Must have experience in performance management, 1:1, coaching and mentoring sales/CS teams
3+ years in senior customer success or account management roles
Establish vendor scorecard to help manage our network more efficiently
Experience working with and managing multiple 3rd Party BPO companies
Proficiency in Salesforce, Excel, Google suite (Gainsight experience is plus!)
Manager, Business Partner Operations Manager | Success Team
Manager, Business Partner Operations
By Vonage At United States
Must have experience in performance management, 1:1, coaching and mentoring sales/CS teams
3+ years in senior customer success or account management roles
Establish vendor scorecard to help manage our network more efficiently
Experience working with and managing multiple 3rd Party BPO companies
Proficiency in Salesforce, Excel, Google suite (Gainsight experience is plus!)
Manager, Business Partner Operations - Success Team
Partner Operations Strategist Jobs
By Check At San Francisco, CA, United States
Collaborate with internal Revenue, Operations, Engineering, and Growth teams to gather requirements and prioritize partner enablement content and programs.
Create educational and enablement content.
5+ years of experience in payroll support and implementation.
Demonstrated experience in scaling initiatives.
Experience managing multiple client relationships.
Strong customer focus and excellent communication skills.
Senior Manager, Partner Operations
By Bevi At Boston, MA, United States
Excellent project management skills, and a track record of organizing and driving complex cross-functional projects
Management and recruiting experience a plus
Strong communication and presentation skills, with the ability to effectively convey complex information to both technical and non-technical stakeholders.
Analytical skills - comfort analyzing, interpreting, and reporting on large data sets in Excel
Experience with Looker or comparable BI tools
Ability to create and implement tactical operational plans to achieve KPIs
Group Manager, Partner Operations (Mailchimp)
By Intuit At Atlanta, GA, United States
10+ years of related work experience in program management, partner operations, product management, customer support, or technical consulting.
Experience working in a distributed environment across a multi-national company
Strong written and verbal communication skills
Prior experience developing and managing technology and/or agency partnerships
Domain expertise and experience in the operations space
Experience working in or closely partnering with operations or customer-facing roles (e.g. customer support, back office operations, professional services, etc.)
Partner Operations Manager Jobs
By eBay At San Jose, CA, United States
Liaise with Ebay Facilities Performance Management team to design, replicate and implement best practices at partner sites
Escalate operational issues through executive updates to management, and lead through to resolution with partner to minimize impact to eBay customers
Strong Cross Functional partnership with operational performance management team for standardized processes
Manage operational relationships and planning with the following Ebay partners globally: CCG, PSA, GIA, Stoll, and any future authentication providers
Develop and manage relationships with on-site Operations Managers at each auth partner location
Partner with Program Managers to maintain up to date SOP’s and operating documentation for each program
Applecare Partner Operations Manager
By Apple At Austin, TX, United States

Summary Imagine what you could do here! At Apple, new insights have a way of becoming extraordinary products, services, and customer experiences very quickly. Bring passion and dedication to your ...

Influence Partner Manager Jobs
By Alvaria, Inc. At United States
* Strong customer service and teamwork skills. Professional demeanor to maintain and enhance relationships.
* 10+ years of field sales experience.
* Experience on Contact Center software tools and services preferred.
* Physical requirements include sitting for long periods of time
* Conduct Sales of Aspect solutions through Channel Partners
* Create strategy with Channel Partners by implementing Territory Plans and Account Plans and assure execution
Partner Program Operations Specialist
By Channel Impact At San Francisco Bay Area, United States
Strong project management with the ability to manage multiple programs simultaneously
This is a full-time salaried position with benefits, for a remote worker within the U.S. or Canada.
Manage Partner Program compliance; evaluate partner performance and notify partners of their status
Manage the client's Partner Community inquires and partner access
2-7 years of partner program operations or similar experience for a high-tech company (Required)
Experience with MDF and partner incentives is a (Plus)

Are you an experienced operations manager looking for an exciting new challenge? We are looking for a Partner Operations Manager to join our team and help us drive success for our partners. You will be responsible for developing and executing strategies to ensure our partners are successful and have a positive experience. If you are a motivated self-starter with a passion for problem solving and a commitment to excellence, this could be the perfect opportunity for you!

Partner Operations Manager Job Skills:

• Excellent communication and interpersonal skills
• Strong problem-solving and analytical skills
• Ability to work independently and as part of a team
• Ability to manage multiple tasks and prioritize workload
• Knowledge of customer service principles and practices
• Knowledge of project management principles and practices
• Knowledge of business operations and processes
• Knowledge of relevant software applications
• Ability to work with a variety of stakeholders

What is Partner Operations Manager Job Qualifications?

• Bachelor’s degree in business administration, operations management, or related field
• 5+ years of experience in operations management or related field
• Experience in customer service, project management, and/or business operations
• Knowledge of relevant software applications
• Ability to work with a variety of stakeholders

What is Partner Operations Manager Job Knowledge?

• Knowledge of customer service principles and practices
• Knowledge of project management principles and practices
• Knowledge of business operations and processes
• Knowledge of relevant software applications

What is Partner Operations Manager Job Experience?

• 5+ years of experience in operations management or related field
• Experience in customer service, project management, and/or business operations

What is Partner Operations Manager Job Responsibilities?

• Develop and